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Who’s your internet provider?

Lapuapalooza

Benefactor of the Resurrection
Full Member
Minuteman
  • Dec 24, 2013
    1,902
    5,579
    Colorado
    Do they suck as bad as mine?
    My CenturyLink DSL has been intermittent for years, and their solution is to buy another $100 modem or pay them to come out and check the wiring in my new construction home. You can call 3 CS people on the same day and get 3 different answers on what the problem is. I sat here all afternoon waiting for a tech to come by. Just got a text that he won’t be here, but he’ll be here next business day.
    Well maybe “next business day” doesn’t work for me.
    He better watch out, or I’ll go all Bear Pit on him! ?

    seriously, does your provider suck as bad as CenturyLink?
     
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    My wife's office has CenturyLink, worst of all time period. We dont have many options out here.?
     
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    I have Mediacom. It all sucks. All of my close friends are in the UK and EU and they get reliable connections and 3X the speed we get for a fraction of what we pay.

    Just another way America is getting fucked shitless by our own System. Pay big $ - get fucked. But they own yer Representation and pay them millions to make billions so sleep well.

    VooDoo
     
    I got CumCast about 10 years back. Had trouble every couple weeks, stuff wouldnt work so they'd send a tech for a modest fee...always had a time window...between 9 and 12 or what ever, like my time was free and all I had to do was sit on my ass and wait for him to show up. Then I started paying them a $5 a month "insurance charge" and by fucking god, I havent had a problem since....5 years, no problems.

    Isnt that another name for .......extortion?
     
    Small regional provider here, new one recently dropped fiber into town and will probably switch eventually, but really I don't need much bandwidth. I ran Charter/Spectrum for years at other locations, they were useless with service interruptions a couple times a month, zero apologies, zero fixes. I recently talked my wife into delivering their cable box back to their office and telling them to shove it and their $120/mo bill for basic cable right up their ass.

    Shitty bandwidth typically comes from the installers running too many connections off a single port, done at the pole/box, and will always pawn off complaints to it being your fault. I have a friend who went from 200 Mb/s to under 10 when they hooked up the neighbor, what Spectrum didn't realize was my buddy did commercial installs for AT&T for a decade and he broke out the zoom lens and took pictures of what they did wrong. His threat of "Fix it by tomorrow or you'll find more than just me complaining of service problems, I do know how to climb a pole..." was readily received and promptly responded to.
     
    Currently, Google Fiber. Test city, snuck in before they stopped expanding. Spectacular speed, latency, availability, decent cost. Never deal with customer care, but they had an outage (they say, I missed it) and refunded me like a buck and a half on the next bill for it. No one does that.

    Sorry, I cannot suggest any other network operator. The US mobile and wireline market is a shitshow for service, availability, speed and cost. Do NOT look up how we rank worldwide.

    Aside from tracking this professionally, I personally flitted between many, many others before that. Mostly so bad I did crazy things like Clearwire 4G LTE as my home internet during the period they forgot that would cost them a lot, and I could get it for my house. For folks like Time Warner, or Surewest I would resort to the Verizon hotspot at least monthly as they had an outage for... however long, no ETC.
     
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    Mine is the T-Mobile Data package that can be purchased with their pay as you go plan. Have not had problems with it so far except that their website sucks, and I mean it is pretty abhorrent for a large data carrier. 90% of the links on their site such as 'Check Your Balance', refill online, add/minus features do not work and lead to error pages. Well fuck that, I do all my carrier related transactions on their automated phone service and it works decently.

    Other than that, their data service is reliable. And my phone can act as a wireless router whenever I want to work on my Dell laptop instead...
     
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    No other current option for us right now except satellite-based. We’re on Viasat and I absolutely HATE it. “Unlimited data” but they throttle it at 60 GB. It’s pretty slow to begin with but it’s about like dial-up when throttled. Also believe they are screwing us on the 60 GB. We don’t do any streaming, only watch a few YouTube vids here and there and we’re throttled halfway through the month. They can’t give a reasonable account of where the data went when pressed on it, either. And did I mention it is way more expen$$$ive than any other ISP type? At least there’s that... ? My neighbor has Hughes satellite and he’s no happier than me. Fortunately our rural electric co-op is running fiber optic-based internet through here right now and they project to have us hooked up by May or June. I can’t wait!!
     
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    I have Charter Spectrum. Internet service speeds up and slows down constantly. Their cable kinda sucks but it's way better than satellite. I had comcast where I used to live and I never had any issues with cable or internet with them, and they replaced/upgraded the modem every few years without me needing to ask. My Charter modem is 5+ years old and they won't replace it even though it's outdated.
     
    Century Link by default due to living in a one horse town. Worst internet ever, overseas was better I think
     
    My old place had CenturyLink. New place is Comcast, and works much better. Haven't really had any issues with Comcast thus far.
     
    I have Xfinity. ie Comcast. Here is my speedtest.net run. Ping looks a bit higher than usual but right now both my kids are also playing online gaming CSGO stuff. Wireless has slowdown issues once in a while but that is most certainly my lappy or router and not comcast as wired internet is always rock solid. When I have slowdowns I get like 600mbps lol

    EDIT: Added test from a Chicago server just for comparison. I pay about $160 for a triple play package. **shrug**
     

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    Had CenturyLink for years without an issue, then all of a sudden it went downhill.

    We moved, no high speed nodes available, 10mbs was the best they could offer. It sucked well worse than 10mbs.

    Charged us a fortune for the hookup and new phone line. Called em and said enjoy the payday, we're not under contract... Goodbye.

    Had Comcast hooked up a few days later, way freakin better. There's more speed available than we need. Never had an issue.
     
    Att over a copper pair. Fibers about 35 miles away.
     
    WindStream is my provider. Honestly I can’t complain. I use them for my business too.
     
    AT&T U-Verse...

    The stability is fantastic. I dont know that we have had an outage in at least a year, if not more.

    I only pay for like 18gig connection and its 68 bucks a month, but I refuse to pay for their bull shit bundles. I think 3 years ago my second 1 year package was coming up for renewal. Called them "no we dont have any discount packages we can set you up for" "ok just the internet then" "but sir your bill for the internet would be 68 when if we bundled it with TV and phone the internet portion would only be 40" "yes but the overall bill would be 150 and im not paying that"... so internet only.... 2 FUCKING WEEKS LATER I get a call from them asking how my service was and I went off and they offered some package for like 60 bucks for everything and I told them to go fuck themselves... Havent talked to them in 3 years and I pay my 68 a month for internet...

    New house we are building will have AT&T fiber and the reviews I read are pretty good except their installers seem to be hit or miss. Ill be running my own fiber so I can at least control that.
     
    Comcast/X-finity.
    Had them for maybe 5 years at two different homes. Speed is always acceptable for a home that is cable-free.....just stream Netflix, Amazon Prime, and now Disney+.

    My only complaint about X-finity is that the internet randomly stops working for maybe 5 minutes and then just starts back up. If we unplug our modem right when it happens it will reboot and be back to normal. Don’t know if it is our modem (we own it, it is pretty old) or the service itself.

    With two kids, a stay-at-home wife, and internet/stream everything, I’m sure we use a tremendous amount of data each month.

    All in all, I’m pleased with Comcast. Their customer service is garbage if you ever have a problem, but the actual isp service has been pretty good in my opinion.

    Century Link is pretty popular around here because of so much rural area. They are kind of the only game in town for most folks. The problem is, their service/speed is garbage. My parents “have internet” with Century Link and I literally walk outside and search things up off Verizon Wireless LTE to find things for them. My father works from home and uses a Verizon hotspot in lieu of their Century Link service. It’s pretty sad and Century Link cannot (or perhaps will not) help them solve the issue....or even come out to see if there is an issue. I told them a long time ago to just cancel it, but they won’t.

    When I lived in Oklahoma (Tulsa and Bixby) I had Cox Communications. Best internet I had ever had. They were constantly increasing the speed (I assume because they would improve the infrastructure or something). I hated it when we moved back to Alabama because we took quite a speed hit, but like I said above, Comcast/X-finity hasn’t been all that bad, just a minor hiccup every now and then.

    The issue is that we’ve become such an impatient society. Things are so easy/fast/convenient now that we get really pissy when something doesn’t work flawlessly, exactly when we want it to. It is the curse of a modern technological society.
     
    Comcast. Freaking 180 bucks for and I still don't get TCM now since somehow Film Noir movies are directly related to sports package. Not to mention for a few years I fought data outages multiple times a day. Fortunately, they sent a good tech over about 4 months ago, no problems since. Just that he wanted to bullshit for 3 hours after the install. Was entertaining for an hour or so. About 200Mbps download and 12Mbps upload

    Seriously looking at AT&T Fiber and Google Fiber and dishing cable TV and just stream and OTA. Comcast won't let you just have internet in my area and caps at 300GB. No cap on Google. But, I hate google so that's why I'm still on Comcast.
     
    Comcast/Xfinity. Our service is great but on the expensive side.
     
    i have frontier you are better off using 2 tin cans and a string. they are the worst company hands down. i pay for high speed and get slower than dial up, call them and they say its that or nothing hows that for customer service? that is the only game in town around here.
     
    i have frontier you are better off using 2 tin cans and a string. they are the worst company hands down. i pay for high speed and get slower than dial up, call them and they say its that or nothing hows that for customer service? that is the only game in town around here.
    Add a home wifi device to your unlimited data plan on your cell phone and use that. You just buy the device. Pay the $20-25/mo. data service and bam. Home wifi.

    Hell my cell phone through T-Mobile gets about 100mb down and 35mb up. I imagine a dedicated wifi unit would do better. *shrug* maybe.