Need Tech Support? Send a Private Message to @alexj-12

[alexj-12]

Hey everyone, if you need any help with technical support, go ahead and send me a private message so that I can help! If you're having issues:

• Accessing your account
• Managing your upgrade
• Accessing the Post Exchange
• Using HideTV or the community app

Let me know if you're experiencing one of these issues or an issue not listed here and I can help you get it resolved

 

[heathtx]

I have been scammed on SH, can you please call me?

Don Rackley
972-839-0205

 

[Larry Eck]

Good morning, I'm a new guy and having difficulty with how to send and receive private messages..another member has an item I wish to purchase.. He stated he sent me a private message but I haven't a clue where to go to respond to it? I googled it and the info was circa 2013 and obviously outdated...I'm really getting frustrated and feeling inept here..what is the procedure, icons, etc I thank you in advance for the favor of a reply..Larry

 

[alexj-12]

Good morning, I'm a new guy and having difficulty with how to send and receive private messages..another member has an item I wish to purchase.. He stated he sent me a private message but I haven't a clue where to go to respond to it? I googled it and the info was circa 2013 and obviously outdated...I'm really getting frustrated and feeling inept here..what is the procedure, icons, etc I thank you in advance for the favor of a reply..Larry

Hey there! If you go here you'll see private messages and if you click on the username of the user you'd like to purchase from you'll enter the private message area where you can talk 1 on 1. Hope that helps!

 

[SFlowers07]

I’m having issues leaving feedback and also sending PM’s. Can you help? Thanks!

 

[eaframer]

I am also new to forum and trying to purchase a stock. don't seem to be able to pm anyone

 

[Sig Time]

I cant PM or leave feedback for previous sales in PX

 

[DonE911]

Had PM ability a week ago.... now that is gone and profile says private no matter what changes I try to make.

 

[Empathetic Vanilla Lizard]

Hey there. Figured since others are commenting I will as well. I do not have the ability to PM people.

 

[EngBennett]

i also have lost the ability to PM people

 

[wolf34]

I'm in the same boat. I cannot figure out if I do not have PM privileges or if I just cannot figure it out. If anyone gets an answer please let us know what the resolution is.

 

[EngBennett]

I'm in the same boat. I cannot figure out if I do not have PM privileges or if I just cannot figure it out. If anyone gets an answer please let us know what the resolution is.

Mine started working yesterday morning. Not sure what’s up

 

[wolf34]

Mine is working now also.

 

[muse4665]

I seem to have lost the ability to PM as well

 

[chapmans]

I'm not able to PM anyone, is there some set up steps that need to be taken to enable it?

 

[Salmon Engaging Leprechaun]

@alexj-12 I've used forums for years and this one is giving me a lot of challenges. I cant change the strange user name it auto generated for me. It gives me a date when I will be able to change it. Had PM ability now its gone. Can't leave feedback. If you can provide any help that would be greatly appreciated.

 

[Goody454]

@alexj-12 I’ve been a user for 15 years (ok, I’ve been a lurker) and am trying to send PM’s but do not have the ability either. Apparently this is not an isolated issue, but maybe this will help…

Thanks

 

[Bluefalcon911]

@alexj-12 I’ve been a user for 15 years (ok, I’ve been a lurker) and am trying to send PM’s but do not have the ability either. Apparently this is not an isolated issue, but maybe this will help…

Thanks

@alexj-12 I am having the same issue.

 

[Dsmith627]

Hello, @alexj-12.
Could you please advise why I cannot message anyone. I am unable to message any member, including you, or anyone on PE.

Thanks!

 

[drabba_dubb]

Same problem here. Been going nuts trying to figure it out. Tried on every device I could get my hands on to no avail. Was able to before but not anymore. Glad to see I'm not the only one losing their mind. Is there a fix?

 

[77irish77]

Hey everyone, if you need any help with technical support, go ahead and send me a private message so that I can help! If you're having issues:

• Accessing your account
• Managing your upgrade
• Accessing the Post Exchange
• Using HideTV or the community app

Let me know if you're experiencing one of these issues or an issue not listed here and I can help you get it resolved

 

[77irish77]

Unable to PM you but it appears that my account is still inactive since I revalidated a couple of days ago. I'm a previous member but inactive since 2023. I'm attempting to purchase an item in the PX, but the post is awaiting mod approval. It's been a couple days now. Not sure if further action is required on my end. Any help would be greatly appreciated.

 

[Wyopli]

Hi @alexj-12 ,

I can’t pm anyone. I’ve been a member for years but just started posting trying to purchase some items. Is there a certain number of posts I need to make before I have permission to pm? Thanks

 

[drabba_dubb]

did any of you guys get resolved? what are the steps to unlocking private messages? is it some # of posts? I understand with the scammers and all they have to moderate. however I'm not here to scam anyone and I'm not much to spam forums to get my post count up. Just wanting to send private message in trade forums.

 

[Wyopli]

I haven’t received any response yet.

 

[SawyerH]

I'll add my name to the list. Can't start a pm conversation with anyone but I did have a user successfully start one with me.

If there's some kind of minimum level of activity required to use personal messaging I haven't seen it documented anywhere.

 

[Wyopli]

My pm issues have been fixed. I never heard from Alex but I checked and was able to pm a couple days ago.

 

[Goody454]

My pm issues have been fixed. I never heard from Alex but I checked and was able to pm a couple days ago.

Lucky dog! Mine still doesn’t work.

 

[alexj-12]

Lucky dog! Mine still doesn’t work.

Hey, I can definitely help with this! I took a look at your account and you have 3 posts so you should have free range to send PMs on the site now. In order to do that you need to click on or hover over another member's username and then click to button to "Start Conversation"

Let me know if you're still having trouble!

 

[SawyerH]

Are three posts all that is required?

Seems simple enough. If you could add that to the forum rules document there would probably be less confusion from us newbies.

Thanks

 

[Duck23]

I can't seem to PM, are three posts required?

Thanks,

 

[Robert]

I can't seem to PM, are three posts required?

Thanks,

Was wondering about this as well. My account was reactivated after being dormant for years. Lost my old username and post count too. Thx.

 

[SawyerH]

My first 3 posts were "reviewed" before they showed up. After they went through I got the ability to message. All good now

 

[Robert]

My first 3 posts were "reviewed" before they showed up. After they went through I got the ability to message. All good now

Thanks for the info!

 

[RCPR24]

Hello @alexj-12

Can you help me with sending PM's?

I have had an account almost a year now. I have been able to send PM's in the past and it seems like every three months or so I lose the ability to do so. I have emailed the support link multiple times with no response. I cannot even access the PM link you included in the original post to this thread.

Thank you,

RC