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Rifle Scopes Tangent Theta scope broke today?

I read something about people sending some nf back because the zero stop would get stuck and not turn down to zero with the clutch screws loose. My ATACR was abused last winter and still going strong. Hope they get you fixed up it sucks to have to send stuff back in the gun world nothing is fast.
 
Rocklong said:
I read something about people sending some nf back because the zero stop would get stuck and not turn down to zero with the clutch screws loose. My ATACR was abused last winter and still going strong. Hope they get you fixed up it sucks to have to send stuff back in the gun world nothing is fast.
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Thanks-they were very quick when I sent it back for the illumination not working. A $4000+ scope shouldn’t have a piece floating inside but I was still drilling head shots on steel at 500yds with it at the bottom of the reticle. A catastrophic failure no but an inconvenience for sure. That’s why we have many tactical/long range guns and optics!!
 
Ok last thread derail
image.jpg
 
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deersniper said:
NF "failures" are always user error
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Same thing happened to me when my 5-25 ATACR F1's parallax/focus shit the bed in the first 50 rounds of use. NF told me I didn't know how to focus a scope... despite me saying that it lost focus from one shot to the next and then wouldn't refocus... Sent it in and they "adjusted parallax" and sent it back to me still fucked up.
 
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redneckbmxer24 said:
Same thing happened to me when my 5-25 ATACR F1's parallax/focus shit the bed in the first 50 rounds of use. NF told me I didn't know how to focus a scope... despite me saying that it lost focus from one shot to the next and then wouldn't refocus... Sent it in and they "adjusted parallax" and sent it back to me still fucked up.
Click to expand...

That was just the scope trying to eject the T3 reticle to put something worthwhile in it instead. :ROFLMAO:
 
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No big deal. Had the same thing happen to my first TT a few years ago. They overnighted me a brand new scope. Later, the owner of TT called me to discuss. The problem was the supplier of adhesive they used at the time. They've since switched to a new supplier and it's all good. Call TT and have them check your serial number. I'm sure they'll take care of you.
 
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FourT6and2 said:
No big deal. Had the same thing happen to my first TT a few years ago. They overnighted me a brand new scope. Later, the owner of TT called me to discuss. The problem was the supplier of adhesive they used at the time. They've since switched to a new supplier and it's all good. Call TT and have them check your serial number. I'm sure they'll take care of you.
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So there are probably a lot more scopes compromised with this same fault??

If they really expected their users to carry it overseas and depend on it they would call back the lot with bad glue.

So far I have not heard of a single broken scope made by Quigley, just saying..
 
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FourT6and2 said:
No big deal. Had the same thing happen to my first TT a few years ago. They overnighted me a brand new scope. Later, the owner of TT called me to discuss. The problem was the supplier of adhesive they used at the time. They've since switched to a new supplier and it's all good. Call TT and have them check your serial number. I'm sure they'll take care of you.
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Already shipped the scope back to Canada the next day and requested a new scope. I’m sure they will make it right. I did send them a pic of my box with the serial number when I emailed them. Perhaps that same run as yours? My serial number is 00400. Remember your serial number?
 
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Watching (have TT on my wish list ... and really curious how the CS process turns out.
 
Near miss said:
So there are probably a lot more scopes compromised with this same fault??

If they really expected their users to carry it overseas and depend on it they would call back the lot with bad glue.

So far I have not heard of a single broken scope made by Quigley, just saying..
Click to expand...

And the plot thickens....
 
Near miss said:
So there are probably a lot more scopes compromised with this same fault??

If they really expected their users to carry it overseas and depend on it they would call back the lot with bad glue.

So far I have not heard of a single broken scope made by Quigley, just saying..
Click to expand...

Difference I glue failing all the time and failing very few times. One needs a recall and the other doesn’t.

TT standards are so high, they probably shitcanned the glue supplier for something many other manufacturers wouldn’t.
 
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Dthomas3523 said:
Difference I glue failing all the time and failing very few times. One needs a recall and the other doesn’t.

TT standards are so high, they probably shitcanned the glue supplier for something many other manufacturers wouldn’t.
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Here I am digging my own grave.. But..
We do not know how much they fail and how large the batch was.

But assuming we have few TT owners here in the community and not everybody announces a breakdown.. There must a couple of them. But it is all too hard math for me.

Let me ask it this way:
Would you knowingly buy one of those scopes with the bad gluing when going to the backhills of some shithole country?

I have no quarrel in this and marketing is always what it is. Just fun to run across these once in a while.
 
How do you know some other brand scope won’t fail? They all fail. They are machines assembled by humans.
 
Yet my IOR works fine despite flying out of a jeep on a caliche road lol. FWIW my Minox had issues too. Reputations are generalizations. Your gear still needs to be tested
 
Near miss said:
Here I am digging my own grave.. But..
We do not know how much they fail and how large the batch was.

But assuming we have few TT owners here in the community and not everybody announces a breakdown.. There must a couple of them. But it is all too hard math for me.

Let me ask it this way:
Would you knowingly buy one of those scopes with the bad gluing when going to the backhills of some shithole country?

I have no quarrel in this and marketing is always what it is. Just fun to run across these once in a while.
Click to expand...

Knowing TT’s reputation, if they were confident enough not to order a recall.....yep....I’d roll with it at work all day long.
 
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Near miss said:
But assuming we have few TT owners here in the community and not everybody announces a breakdown.. There must a couple of them. But it is all too hard math for me.
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Anyway even 5-6 failed scopes among thousands built - it’s a great result in their quality level.

My first Nightforce ATACR F1 5-25x56 I received defective, a brand new. A substance like a gel leaked out the weld at the 56th tube. The dealer replaced it without any questions. This is the key, how CS works with issues, as other gentlemen said above.
 
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M5NSX said:
Already shipped the scope back to Canada the next day and requested a new scope. I’m sure they will make it right. I did send them a pic of my box with the serial number when I emailed them. Perhaps that same run as yours? My serial number is 00400. Remember your serial number?
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Don't remember the serial number, sorry.
 
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Near miss said:
Here I am digging my own grave.. But..
We do not know how much they fail and how large the batch was.

But assuming we have few TT owners here in the community and not everybody announces a breakdown.. There must a couple of them. But it is all too hard math for me.

Let me ask it this way:
Would you knowingly buy one of those scopes with the bad gluing when going to the backhills of some shithole country?

I have no quarrel in this and marketing is always what it is. Just fun to run across these once in a while.
Click to expand...

It's not a big deal. No scope company is immune to a few problems here or there. Nightforce, S&B, Vortex, TT, Minox, whatever... it's about how the company handles it. Would I knowingly buy another TT? Absofuckinglutely. In fact, after my first one had a problem and TT took care of it (over night), I bought a second one for my other rifle. That's how good the scopes are and that's how good the company's customer service is.
 
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M5NSX said:
Already shipped the scope back to Canada the next day and requested a new scope. I’m sure they will make it right. I did send them a pic of my box with the serial number when I emailed them. Perhaps that same run as yours? My serial number is 00400. Remember your serial number?
Click to expand...
@M5NSX Have you received your new/repaired scope back yet?
 
None of my three IORs have never failed or broke. one 3.5-18 thats around 10 years old sitting on a custom 308 (the same recoil for 10 years that broke said TT after a year or so), a 12-52 Terminator that is about 7 years old sitting on a custom 6.5CM, and a new Recon sitting on a custom 6.5CM.
Perfect Glass (Schott), perfect reliability.
 
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phillip61 said:
None of my three IORs have never failed or broke. one 3.5-18 thats around 10 years old sitting on a custom 308 (the same recoil for 10 years that broke said TT after a year or so), a 12-52 Terminator that is about 7 years old sitting on a custom 6.5CM, and a new Recon sitting on a custom 6.5CM.
Perfect Glass (Schott), perfect reliability.
Click to expand...
So all of your ior s have broke?

Also. You trolling
 
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phillip61 said:
None of my three IORs have never failed or broke. one 3.5-18 thats around 10 years old sitting on a custom 308 (the same recoil for 10 years that broke said TT after a year or so), a 12-52 Terminator that is about 7 years old sitting on a custom 6.5CM, and a new Recon sitting on a custom 6.5CM.
Perfect Glass (Schott), perfect reliability.
Click to expand...

Wow I thought you had quit the hide.

Weren’t you saying at some point that you shoot once or twice a year from the bench? That sounds like harsh treatment of your optics!
 
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phillip61 said:
None of my three IORs have never failed or broke. one 3.5-18 thats around 10 years old sitting on a custom 308 (the same recoil for 10 years that broke said TT after a year or so), a 12-52 Terminator that is about 7 years old sitting on a custom 6.5CM, and a new Recon sitting on a custom 6.5CM.
Perfect Glass (Schott), perfect reliability.
Click to expand...

@TheGerman
 
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phillip61 said:
None of my three IORs have never failed or broke. one 3.5-18 thats around 10 years old sitting on a custom 308 (the same recoil for 10 years that broke said TT after a year or so), a 12-52 Terminator that is about 7 years old sitting on a custom 6.5CM, and a new Recon sitting on a custom 6.5CM.
Perfect Glass (Schott), perfect reliability.
Click to expand...

Yep, mine broke too...:LOL:?:LOL:

Scopes are not milk. There is no expiration date and sitting too long doesn't cause them to spoil.
 
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M5NSX said:
Not yet. Tangent said that since they would have to disassemble the scope for the repair that they would build me a new Gen3XR using my tube and serial number. Going to take 2-4 weeks so I should have it soon I hope!! Will update when I get it.
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Although it sucks when something breaks this is not a bad deal if you end up with a Gen3 XR reticle :D

How is Tangent Theta in the warranty process? Easy to work with? Shipping on their cost?
Are you by chance a European user, or from the USA/Canada?
 
phillip61 said:
None of my three IORs have never failed or broke. one 3.5-18 thats around 10 years old sitting on a custom 308 (the same recoil for 10 years that broke said TT after a year or so), a 12-52 Terminator that is about 7 years old sitting on a custom 6.5CM, and a new Recon sitting on a custom 6.5CM.
Perfect Glass (Schott), perfect reliability.
Click to expand...
D2D19F22-1175-4314-AA0A-499FF085CCC4.gif
 
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The “bad glue” story is passing the buck. Who selected the glue?

TT has had a history of BS from the start.
Chris at PR was a mess.

TT bailed on the warranty of the first mess.

The TT guy from primal rights ruined any credibility or goodwill the company had rebuilt.

I wonder how soon will TT announce these scopes no longer qualify for warranty and cannot be serviced?
 
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Correct me if I'm wrong but if my memory is right, Greg ( primal rights ) has no affiliation with TT unless it's just him selling their scopes. Him being a douche making you not buy a TT is like saying you won't buy a Chevy because you don't like a guy you know who drives one. That being said, everyone is free to hold their own opinions on the whole Premier mess and the warranty shit. At best, it wasn't handled and conveyed as well as it should have been. At worst they did some shady shit.
 
Greg is a dealer for TT beyond (presumably) a consumer.

His conduct was so outrageous it tainted the company’s reputation in my mind. My loss I guess but NF and S&B’s meet my needs.
 
rth1800 said:
The “bad glue” story is passing the buck. Who selected the glue?

TT has had a history of BS from the start.
Chris at PR was a mess.

TT bailed on the warranty of the first mess.

The TT guy from primal rights ruined any credibility or goodwill the company had rebuilt.

I wonder how soon will TT will announce these scopes no longer qualify for warranty and cannot be serviced?
Click to expand...

By “bailed” you mean on optics they had nothing to do with producing and purchased the assets and such to?
 
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Want to talk about shady but on a huge scale? Look what GM did with SAAB after buying it. Yeah!
 
M289 said:
Although it sucks when something breaks this is not a bad deal if you end up with a Gen3 XR reticle :D

How is Tangent Theta in the warranty process? Easy to work with? Shipping on their cost?
Are you by chance a European user, or from the USA/Canada?
Click to expand...

Armament Corporation ie Tangent Theta is great to work with. They cover everything and are very good at keeping you updated. I’m in the USA(Michigan). There is a little more involved shipping a scope into Canada but they make it easy.

For those talking about scope failure. Yeah a piece of an internal ring was at the bottom of the reticle but it did not affect function at all. I don’t use my weapons as part of my occupation but if I did the 15 head shots I put on the target at 500 yards after it happened all would have counted!?
 
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rth1800 said:
I will politely suggest you reconsider telling me what to say.
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......ha, or what? You made the accusation they bailed on a warranty.

So, make the accusation like a man. The only warranty I’ve known them to not honor is for Premier which they didn’t produce and only had/have limited parts for.

So, do you have something legitimate, or are you sour because a company doesn’t warranty defunct product they bought out for the equipment and some of the design?
 
Or you continue to look like a foolish fanboy striking out at someone you don’t know.

Quite bluntly, PR and TT have never been anything but a shitshow. Sorry you purchased a ticket.
 
rth1800 said:
Or you continue to look like a foolish fanboy striking out at someone you don’t know.

Quite bluntly, PR and TT have never been anything but a shitshow. Sorry you purchased a ticket.
Click to expand...

Lol. So you got nothing.

Or you’re gonna keep it to yourself how TT “bailed” on something they should be expected to warranty?
 
A Rolls-Royce never breaks down, it just fails to proceed. So, what happens when a scope breaks? Open to suggestions.
 
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