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  1. alexj-12

    Changed user name. now known as "frustrated"

    Interesting! I wonder if your email provider is having issues. Have you tried to do a password reset on the old account now?
  2. alexj-12

    Changed user name. now known as "frustrated"

    I just shot you an email to your old acct's email (should be from Will Leffert - I'm actually using Alex's acct here while she's out on maternity leave); if you could confirm receipt both via e-mail and here I'd appreciate it!
  3. alexj-12

    Changed user name. now known as "frustrated"

    You should be able to request a password reset on your old account; If you go to log in, you can click "Forgot your password" below the password field and it'll let you get a link to reset your password via the email the account is registered with.
  4. alexj-12

    Errors when searching

    Apologies for this! I've let the server folks know, and hopefully it will be resolved soon.
  5. alexj-12

    Need Tech Support? Send a Private Message to @alexj-12

    Hey there! I sent you a PM about this issue so that we can get it resolved :)
  6. alexj-12

    Weird glitch iOS in Snipers Hide app

    Hey everyone, we're currently working on getting these app issues fixed! Appreciate everyone's patience here and if you run into any other issues let me know :)
  7. alexj-12

    Technical Support

    Hey @Skeptic1 I saw your PM and responded! Let me know if need any additional help :)
  8. alexj-12

    Having trouble logging into HideTV?

    @MK20 @twin_57_hound tagging you specifically since you both had mentioned issues with this. Let me know!
  9. alexj-12

    Having trouble logging into HideTV?

    Hey would everyone be able to try logging in again? I believe we've fixed this issue, but let me know if you're still running into any trouble!
  10. alexj-12

    Having trouble logging into HideTV?

    Okay @MK20 @twin_57_hound thanks for the screenshots! We're taking a look at this right now and working on a fix. As soon as this is updated I'll let everyone know so that you can try logging in again. Really appreciate your patience with this!
  11. alexj-12

    Having trouble logging into HideTV?

    Ah okay, that's the issue. In order to link your Sniper's Hide account you need to click continue with Sniper's Hide Community. If you don't want to link your Sniper's Hide account, you'd need to click register for free in the top corner. Please keep in mind, if you create a separate account on...
  12. alexj-12

    Having trouble logging into HideTV?

    Okay when you're trying to login can you tell me which place out of the pictures below you're logging into?
  13. alexj-12

    Having trouble logging into HideTV?

    Okay got it. So to confirm these are the steps you should be seeing: You clicked continue with Sniper's Hide Community You were taken out of HideTV and to the Sniper's Hide community to login You logged in using your normal account credentials There should have been a message you have to click...
  14. alexj-12

    Having trouble logging into HideTV?

    Hey there, that issue is unrelated to logging in and I'll pass it to our team to get it resolved. You don't need to create a new account, a new login is just required for the updates we did to HideTV recently. When you click continue with Sniper's Hide Community could you let me know any...
  15. alexj-12

    Having trouble logging into HideTV?

    Hey I see your account on the HideTV side. Do you mind logging out in HideTV and then following the steps to login again and then let me know if you're still seeing this issue?
  16. alexj-12

    Having trouble logging into HideTV?

    Hey there! Just want to confirm, when you attempt to login are you clicking continue with Sniper’s Hide Community? And if you are, are you seeing any errors when you try to login?
  17. alexj-12

    Having trouble logging into HideTV?

    We’ve made updates to HideTV recently! Because of this update, you’ll need to login to HideTV again and once you’ve logged in, your information will be saved. To login and connect your Sniper’s Hide account, click login here and click continue with Sniper’s Hide Community. This will allow you to...
  18. alexj-12

    Site updates coming next Wednesday at 8am CT!

    Hey everyone, the site will be down for routine maintenance on Wednesday 2/15 starting at 8am CT. The upgrade should be quick, so we only expect the site to be down for 1-2 hours maximum. If you have any questions, let me know :)
  19. alexj-12

    Two factory email not sending emails.

    Hey everyone! Appreciate everyone's patience as we were working through this issue last week. Everything should be coming through now and we're working on finding alternate options to use so that this won't be something we need to worry about going forward
  20. alexj-12

    HideTV Updates

    Hey everyone! Wanted to send out a quick announcement about HideTV. We're currently working on updating the system and we have several stream planned for Shot Show this week to test it out! Changes have been made on the site so that the new HideTV is accessible from the main navigation, but...