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Hi, this is Dave at Vortex Optics. I don't know where this keeps coming out from but it's absolutely false rumors. What we mark on our scopes is exactly correct. The AMG does NOT have sub-sourced parts coming form China or anywhere else outside the USA. Other than the reticle, which is made...
I'm very surprised and sorry to hear that. We pretty much do whatever it takes to make someone happy. PM me or call our cusotmer care line and let us know what happened and I'll see if we can make it right!
Hey c_bass16, this is Dave from Vortex Optics. I saw this and it just pierces my soul! I'm so sorry to hear about your experience. We are a family owned company (we think of our employees and customers as family too!) and never plan to be bought out by some big conglomerate. We love this...
On my sheep hunt I actually got better ranges than this. I was in Montana at higher elevation and low humidity, though. We also designed this rangefinder to do quite well in the rain. That's it for now. Got to run, everyone. Hope you are having a great Saturday! Dave
The long edge is horizontal to the unit when held normally. If you need to range between narrow tall objects you could turn the unit sideways...or better yet you could use the first mode or last modes. Speaking of which, often times the desire for a smaller beam divergence is to discriminate a...
Hi everyone, I just want to clarify what might be a typo above. The beam divergence is not 2.0x1.0. It's 2.0x0.1 ("zero point one"). So, it's a very thin line. While 2.0 on the long edge may seem like a lot I have used and tested this rangefinder extensively as I oversaw the team that...
Dave at Vortex here, Best thing to use is 3M #2228 self sealing tape. I have use this on my ice climbing tools as well for many years and it's always worked great. It seals awesome, has some stretch, holds really well to the scope and leaves no residue when removed. Obviously, I have used it...
Thanks guys! Dave at Vortex here. I made contact with Mikhailovich and we are going to get this taken care of. Not that this is a good excuse but we have been in the process of moving to our brand new state of the art facility over the last couple of months. We are now fully moved in, as of...
Hi everyone, this is Dave at Vortex, davere is on the right track. The complete system of the AMG (optical and mechanical) was 100% engineered in-house at Vortex Optics in Middleton, WI. All of the lenses are ground, polished, and coated in the USA to our engineered specifications and design...
This is Dave at Vortex, Give us a call tomorrow and ask for Scott Parks (1-800-426-0048...ask for Scott). He can walk you through everything and help troubleshoot this. There are so many variables that can cause bad groups that even switching back and forth between two scopes you may not find...
Hi everyone, this is Dave and Vortex and I’d like to weigh in here. First, I’d like to say that the people at Vortex are absolutely committed to giving the best product and the best service in the world to our customers. Many of our employees, including myself, have been in combat in...
Dave and Scott are still here but at SHOT show right now. Short and sweet and I won't have time to follow up due to the craziness of the show... AMG has had a great track record for returns. I remember wjm308's return personally...because we don't get many. He had one of the very first...
Thanks guys! We definitely try to take everyone's feedback and apply it the best we can. There are a lot of forces behind the scenes that drive reticle design that I will not address publicly. It certainly is not because we aren't listening. In fact many of us here at Vortex are shooters and...
Hi This is Dave at Vortex. You are covered for sure. We have had people drop stuff of cliffs, chewed by Grizzley bear, Chewed by dog, kicked in chest by mule (bino sacrificed it's life for our customer ;)), shoot through the side of the spotting scope housing (don't ask me how the customer...