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Rifle Scopes 6-8 Months delivery from Vortex

L

LSC

Private
Full Member
Minuteman
Nov 17, 2017
6
0
Hey guys,

I'm a newbie here and just getting into the long range stuff. Have been lurking and reading a lot here to get up to speed and there's some real talented people here. Bought a Tikka T3x Tac 1 in 6.5CM and then ordered the Vortex PST Gen II 5-25 FFP online and got a great deal. Then comes the email that it won't ship for 30 days, damn. So I write Vortex to see if they're really taking 30 days to restock the dealers at Christmas and here's the email I got back, name removed to keep from throwing the guy under the bus.

Thank you for your time and interest in Vortex. WE are doing everything we can to get caught up on those scopes, but they're easily our most popular tactical scope line. My best estimate right now is roughly 6-8 months from the day your order is placed. I would continue to shop around to see if another dealer has one on the shelf. Places like www.aaoptics.com or www.eurooptic.com are also some solid places to check.

Thank you for your patience while we get caught up!

Best Regards,

XXXXX | Consumer Sales Specialist | Vortex Optics | 1-800-426-0048

Really, 6-8 months behind in ability to deliver? Anyone else find this kind of crazy?

Thanks...
 
LSC, we have a shipment of Vortex PST Gen II 5-25 FFP EBR2C MOA models on our way to us, if you'd like to pre-order one than please call 916.670.1103 and we'd be happy to help you :cool:
 
 
Thanks CS, I may have to give you a call.

How owe is it Vortex says an order would take 6-8 months to fill when you have these on the way to you and they’re not all sold? What am I missing here?

CSTactical said:
LSC, we have a shipment of Vortex PST Gen II 5-25 FFP EBR2C MOA models on our way to us, if you'd like to pre-order one than please call 916.670.1103 and we'd be happy to help you :cool:
Click to expand...

 
They ordered before you, most likely at shot show when they were announced. You’re only a year or so tardy to the party when it comes to ordering. Most vendors look ahead and order for the holidays and such, or when they receive a shipment so they are never out of stock. I know the big picture is hard to see sometimes when things don’t work out the way we want. That’s just my $.02 on what you’re missing.

 
Not sure if you're dead set on FFP but sportsmanship guide has a SFP on you can get for 800 shipped if you use sk1479 and you use thier 30 day free trial. These are in stock.
 
Some vendors get more than others. If you order from a place that gets 1 when some of the others mentioned here are getting 20 then it will take the guy getting 1 longer to get to you. A&A optics from the Vortex email has them in stock.
 
CSTactical said:
Our very large order was placed in January :cool:
Click to expand...

Wow, CS, that's an amazing lead time! In the manufacturing world I've known from other industries, these kind of numbers suggest they need another manufacturing plant to meet demand.
 
LSC said:
Wow, CS, that's an amazing lead time! In the manufacturing world I've known from other industries, these kind of numbers suggest they need another manufacturing plant to meet demand.
Click to expand...


To their credit, it was a new model and it was our second shipment of just that model.
 
I remember talking to the Burris/Steiner manager some months back about the new spotting scope Burris rolled out this past January at SHOT show. He said they sold the entire years production allotment in the very first month.

So yeh, sometimes the order you place today ends up in a production queue that fills in some very distant months down the road.
 
LSC said:
Thanks CS, I may have to give you a call.

How owe is it Vortex says an order would take 6-8 months to fill when you have these on the way to you and they’re not all sold? What am I missing here?
Click to expand...

That is Vortex' estimate on how long it will take them to fill all the current orders that are on the books. Many of those are from dealers, so those are large orders.

So, if a new order goes on the books, it will take 6-8 months to fill. However, it is entirely possible you will be able to get one from one of the dealers well before that. Gen 2 scopes are moving pretty briskly, but you can usually get your hands on one if you ask around.

ILya
 
This is fairly typical for new items in the firearms and optics industry. New products are released at SHOT show and it takes a year or sometimes a couple for the hot items to be regularly in stock. Welcome to long range shooting. The wait times for some optics, custom rifles, barrels, stocks and chassis’ can be measured in weeks and months, not days. If there is something you want, shop around, and don’t be afraid to call dealers. They often have prices lower than they are allowed to advertise.
 
The first question I'd ask is, what did you pay for your scope? My guess is it likely wasn't MAP priced and it definitely didn't come from a dealer on this website, I have 4 PST Gen II 5-25's in stock currently.



The Expertcity and military/leo discounts have screwed up consumers expectations of the Vortex products. As a Vortex dealer why on earth should Expertcity be able to provide optics beneath dealer costs for answering a few questions? Similarly I'm of the opinion that your voluntary occupation absolutely does not entitle you to special treatment. There are plenty of risky jobs that people participate in that are essential for modern life as we know it, why are certain ones held in higher esteem?

Here is an email I sent to my sales rep at Vortex.

That sort of stuff is straight up bullshit. Those guys signed on the dotted line like everyone else and no one held a gun to their head. 40% discount off MSRP puts that stuff being sold beneath dealer cost.

Tired of being price matched on that.




Furthermore being a former Marine I'm tired of people being entitled especially when they're MIL/LEO. https://www.forbes.com/pictures/efkk.../#3556042b1670





Neither occupation even makes the top 10.





Nor should anyone tell me that food and shelter are not essential. If you're going to discount based upon vocational danger, these certainly seem to be the riskiest, I don't see provisions for fisherman and lumberjacks.


My sales reps response was,


We are taking a hard look at this program as it has been a source of concern for many of our sales team and dealers. We are currently making many changes to increase the overall expierience at all levels-






Respectfully,



(redacted)
 
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"...Similarly I'm of the opinion that your voluntary occupation absolutely does not entitle you to special treatment... I'm tired of people being entitled especially when they're MIL/LEO..."

Unless I'm completely misreading your post, you can be certain I will never purchase a product from Bulldog Firearms.
 
DellaDog said:
"...Similarly I'm of the opinion that your voluntary occupation absolutely does not entitle you to special treatment... I'm tired of people being entitled especially when they're MIL/LEO..."

Unless I'm completely misreading your post, you can be certain I will never purchase a product from Bulldog Firearms.
Click to expand...

That makes two of us. Bulldog Firearms equals foot into mouth...
 
That's hypocritical of both of you.

Bulldog is a former Marine, therefore, according to your thinking, he should be on a special privileges pedestal. But he believes military and law enforcement shouldn't be on a pedestal, so you won't buy from him?
 
DellaDog said:
"...Similarly I'm of the opinion that your voluntary occupation absolutely does not entitle you to special treatment... I'm tired of people being entitled especially when they're MIL/LEO..."

Unless I'm completely misreading your post, you can be certain I will never purchase a product from Bulldog Firearms.
Click to expand...

Me either. I buy a lot from Experticity because they help guys out.

Bulldog Firearms (who I have never heard of) won’t be in business much longer lol. Wow.


Sent from my iPhone using Tapatalk
 
Birddog6424 said:
That's hypocritical of both of you.

Bulldog is a former Marine, therefore, according to your thinking, he should be on a special privileges pedestal. But he believes military and law enforcement shouldn't be on a pedestal, so you won't buy from him?
Click to expand...

First, I'm not going to get in a battle on what's right and what's wrong? Second, I never said Mr. Bulldog's opinion was wrong. Just merely stated I would not be ever purchasing anything from his company. Third, I'm assuming you know this individual; thus, defending his military service. If you believe everything you read in a post then I guess I'll tell you the Earth is flat.

What Mr. Bulldog did not fully tell the truth on was that vendor pricing is below Military / law enforcement pricing. It should be, everyone needs to make money to stay in business. It is Bulldog Firearms choice not to believe in a program. And it is my choice not to shop there.

 
LSC said:
My best estimate right now is roughly 6-8 months from the day your order is placed. I would continue to shop around to see if another dealer has one on the shelf.
Click to expand...

Hey, just wanted to let you know, that when I was actually was ready to put money down for a Gen II Razor in early '15, Vortex direct told me something very similar, like I'd be in business that summer and I was calling in the middle of winter. Called the folks at Mile High Shooting and they had one to me in a couple days, with a MIL discount I might add (and appreciated), also being a former Marine. Obviously the main question to you is whether waiting and saving a few bucks beats out paying more and having it in hand sooner. In summary, Vortex stuff is good to go and a lot of folks know it, so the lead time stated wasn't too crazy given what I experienced and have heard...
 
Bulldog, I get what you’re saying even if I don’t agree with it. But I don’t have to agree, this freedom of speech is one you and your military brethren served to protect. And I appreciate your service. I can tell you as someone who grew up in the 60’s& 70’s at Camp LeJeune and seeing the way our country treated the brave soldiers back then, I much prefer today’s treatment even if it goes overboard in some people’s opinion. My own personal opinion is that fishermen and loggers have a choice of whether to work that day under those conditions and military men go where they’re told.

Now as to a discount, yep I got a really good deal. $945 for the scope and the dealer included an additional OpMod scope for my AR 15 included in that price. So, I will wait and get more patient. I’m just amazed at the lead times but I have a lot to learn.

Bulldog Firearms said:
The first question I'd ask is, what did you pay for your scope? My guess is it likely wasn't MAP priced and it definitely didn't come from a dealer on this website, I have 4 PST Gen II 5-25's in stock currently.



The Expertcity and military/leo discounts have screwed up consumers expectations of the Vortex products. As a Vortex dealer why on earth should Expertcity be able to provide optics beneath dealer costs for answering a few questions? Similarly I'm of the opinion that your voluntary occupation absolutely does not entitle you to special treatment. There are plenty of risky jobs that people participate in that are essential for modern life as we know it, why are certain ones held in higher esteem?

Here is an email I sent to my sales rep at Vortex.

That sort of stuff is straight up bullshit. Those guys signed on the dotted line like everyone else and no one held a gun to their head. 40% discount off MSRP puts that stuff being sold beneath dealer cost.

Tired of being price matched on that.




Furthermore being a former Marine I'm tired of people being entitled especially when they're MIL/LEO. https://www.forbes.com/pictures/efkk.../#3556042b1670





Neither occupation even makes the top 10.





Nor should anyone tell me that food and shelter are not essential. If you're going to discount based upon vocational danger, these certainly seem to be the riskiest, I don't see provisions for fisherman and lumberjacks.


My sales reps response was,


We are taking a hard look at this program as it has been a source of concern for many of our sales team and dealers. We are currently making many changes to increase the overall expierience at all levels-






Respectfully,



(redacted)
Click to expand...
 
I’’m former Marine as well.

On reflection, I think Bulldog was letting off steam and really doesn’t believe everything he wrote - especially since everyone knows Marines are cut from different molds & require larger than normal pedestals.

Semper Fi Bulldog.
 
Last edited:
A wise dude, disguised as a dude, playing another dude once said “Never go full retard!”
 
My frustration is not with the customer, my frustration is with the vendor and deals they've arranged that are not fair to their dealers.

Poorboyr said:
What Mr. Bulldog did not fully tell the truth on was that vendor pricing is below Military / law enforcement pricing. It should be, everyone needs to make money to stay in business. It is Bulldog Firearms choice not to believe in a program. And it is my choice not to shop there.
Click to expand...

This is patently false and I will provide invoices to prove it. I'm not redacting my name or anything on this invoice, I don't speak anonymously on the internet and I stand behind what I say. When you take Expercity's 40% off MSRP off of $1399.95 you get $839.97. Invoice lists those optics as costing $824.99. Include shipping and insurance and you are losing money, not even breaking even. Tell me how this fair?

Tell these folks who have recently done business with me that I do shit business,

https://www.snipershide.com/shootin...0-3-15-5-25-fde-cronus-ares-btr-4-5-27-2-5-15

My quoted price on a Gen II Viper PST in 5-25 is $1099 MAP, when you PM and ask for a price I will say $950 shipped.

You can choose to do business with whomever you want, at least with me, I will tell you you straight up what something costs and what I need to make to stay in business. I will also try regardless of your credentials to give you the best possible deal.

For those of you saying I won't be in business much longer, well, it will be 10 years so far and every year has been better.

Good business goes both ways and a foundation of good business is honesty.

Andrew Davis
 

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LSC said:
Bulldog, I get what you’re saying even if I don’t agree with it. But I don’t have to agree, this freedom of speech is one you and your military brethren served to protect. And I appreciate your service. I can tell you as someone who grew up in the 60’s& 70’s at Camp LeJeune and seeing the way our country treated the brave soldiers back then, I much prefer today’s treatment even if it goes overboard in some people’s opinion. My own personal opinion is that fishermen and loggers have a choice of whether to work that day under those conditions and military men go where they’re told.

Now as to a discount, yep I got a really good deal. $945 for the scope and the dealer included an additional OpMod scope for my AR 15 included in that price. So, I will wait and get more patient. I’m just amazed at the lead times but I have a lot to learn.
Click to expand...

If you were drafted that is an entirely different subject and I would agree you are entitled something. If you weren't drafted, you voluntarily signed the dotted line.
 
My first post, and I am absolutely stunned firefighters don't qualify for this discount, and if they do my apologies!!
 
LSC said:
Bulldog, I get what you’re saying even if I don’t agree with it. But I don’t have to agree, this freedom of speech is one you and your military brethren served to protect. And I appreciate your service. I can tell you as someone who grew up in the 60’s& 70’s at Camp LeJeune and seeing the way our country treated the brave soldiers back then, I much prefer today’s treatment even if it goes overboard in some people’s opinion. My own personal opinion is that fishermen and loggers have a choice of whether to work that day under those conditions and military men go where they’re told.

Now as to a discount, yep I got a really good deal. $945 for the scope and the dealer included an additional OpMod scope for my AR 15 included in that price. So, I will wait and get more patient. I’m just amazed at the lead times but I have a lot to learn.
Click to expand...


So you bought through Optics planet, who everyone knows get very limited shipments on Vortex items. Its easy to sell something cheap that you know you wont be able to deliver on for a year (I realize they are probably telling you 2 weeks, but history tells a different story.) So, you have a decision to make.

1) wait roughly a year and get a discount
2) pay a fair price, and get it now.

You cant have both.

Every one doesnt have those lead times, its because you bought from OP.
 
Not at all to undermine this conversation, but I think Vortex (as do many other manufacturers of firearms related merch.) just does smart business for the current state of the market, no? I'm sure y'all have considered this - that using discounts to put product into the hands of capable operators allows them to get their stuff vetted and further propagated in the market by word of mouth of those in the know. They may need some tweaks on available stock, but that's the vendors' responsibility to some degree as well as a distributor I reckon. That's not to say that any vendor can't operate how they choose in response to said market, but those who push more product, even if at a discount, will have more revenue at the end of the day. All-in-all I'm not trying to tell folks something they don't already know, but everyone's got to compete to survive, it's just unfortunate that the value in the small business owner and their experience offered can get washed out by the allure of cash savings. Please let me know if I'm missing something, but I don't think Vortex or any similar entity is really at "fault" here?
 
Vortex is very smart. They market their stuff very well, put a lot of money back into the shooting sports, and give away a ton of optics as prizes.

Go to any PRS even and you will see how well Vortex is doing.

I was at a match a few months ago and out of 40-50 shooters there were over 30 Razor gen II.

It looked like a Vortex sponsored shoot lol.


Sent from my iPhone using Tapatalk
 
Bulldog, I have purchased many more times from vendors than I have through mil/le programs. I don't expect a discount, but it is a greatly appreciated courtesy.
Your speech is free, but it just cost you my money
 
Well I'll be contrary and say that I dont give a shit about any military service when it comes to the manufacturer/vendor relationship.

I agree with Bulldog, if hes getting undercut by the manufacturers actions I too would be upset with the situation.

Personally, and Im very spiteful at times mind you, I would quit carrying vortex if I was loosing money having to price match them to others receiving more beneficial treatment.
 
"... I don't give a shit about any military service when it comes to the manufacturer/vendor relationship."

Some people just don't get it.
It's the manufacturer/CUSTOMER relationship that counts - and Vortex seems to have figured that out.
 
Bulldog Firearms said:
The first question I'd ask is, what did you pay for your scope? My guess is it likely wasn't MAP priced and it definitely didn't come from a dealer on this website, I have 4 PST Gen II 5-25's in stock currently.



The Expertcity and military/leo discounts have screwed up consumers expectations of the Vortex products. As a Vortex dealer why on earth should Expertcity be able to provide optics beneath dealer costs for answering a few questions? Similarly I'm of the opinion that your voluntary occupation absolutely does not entitle you to special treatment. There are plenty of risky jobs that people participate in that are essential for modern life as we know it, why are certain ones held in higher esteem?

Here is an email I sent to my sales rep at Vortex.

That sort of stuff is straight up bullshit. Those guys signed on the dotted line like everyone else and no one held a gun to their head. 40% discount off MSRP puts that stuff being sold beneath dealer cost.

Tired of being price matched on that.




Furthermore being a former Marine I'm tired of people being entitled especially when they're MIL/LEO. https://www.forbes.com/pictures/efkk.../#3556042b1670





Neither occupation even makes the top 10.





Nor should anyone tell me that food and shelter are not essential. If you're going to discount based upon vocational danger, these certainly seem to be the riskiest, I don't see provisions for fisherman and lumberjacks.


My sales reps response was,


We are taking a hard look at this program as it has been a source of concern for many of our sales team and dealers. We are currently making many changes to increase the overall expierience at all levels-






Respectfully,



(redacted)
Click to expand...

Much respect Bulldog -- I would be pleased to purchase from you one day.

If anything, I'd make LEO pay a premium for products......aka Revenue Collectors for governments that, at all costs, attempt to plunder and limit human freedom.
 
Coletta said:
Bulldog, I have purchased many more times from vendors than I have through mil/le programs. I don't expect a discount, but it is a greatly appreciated courtesy.
Your speech is free, but it just cost you my money
Click to expand...

I've absolutely stuck my neck out on this, not just to some customers, but also for my ability to continue to carry Vortex products. I've no doubt violated all sorts of confidentiality agreements with Vortex by posting an invoice. But the tenor of your message suggests you feel slighted by my comments. Not sure why you feel slighted unless you believe you're entitled? What exactly have I said that would make you come to the opinion to not want to do business with me? Surely you believe in fair treatment? Have I said something unreasonable or said some falsehoods?

I've been more honest with people in this discussion than most people you've ever done business with.
 
DellaDog said:
"... I don't give a shit about any military service when it comes to the manufacturer/vendor relationship."

Some people just don't get it.
It's the manufacturer/CUSTOMER relationship that counts - and Vortex seems to have figured that out.
Click to expand...

That's true, and it isn't.

The vendor IS the customer of the manufacturer just as much, if not more so than the end user. I don't know how many optics Vortex sells directly to the end user, but I doubt it's many. Therefore they have a very important customer in their vendor relationships.
 
akg102 said:
If anything, I'd make LEO pay a premium for products......aka Revenue Collectors for governments that, at all costs, attempt to plunder and limit human freedom.
Click to expand...


This comment should come with a free armadillo helmet lined with tin foil.
 
So if Vortex is so swamped what is their turn around time on repairs? My illumination quit working on my AMG and I’ll need to send it in at some point.
 
Conrad said:
So if Vortex is so swamped what is their turn around time on repairs? My illumination quit working on my AMG and I’ll need to send it in at some point.
Click to expand...

Production capacity has nothing to do with warranty/repair capacity.
 
Conrad said:
So if Vortex is so swamped what is their turn around time on repairs? My illumination quit working on my AMG and I’ll need to send it in at some point.
Click to expand...

I had a 3 day turn around when a scope shit the bed in the middle of hunting season. They went above and beyond. Was very impressed. They were even going to overnight a brand new one to my next days location, but I had a backup setup dialed in and didn't need them to go through the trouble.
 
Vortex has always been exemplary in how they've handled warranty claims. They've done it so well it has forced much of the industry to adopt their warranty style.

Birddog6424 said:
That's true, and it isn't.

The vendor IS the customer of the manufacturer just as much, if not more so than the end user. I don't know how many optics Vortex sells directly to the end user, but I doubt it's many. Therefore they have a very important customer in their vendor relationships.
Click to expand...

DellaDog said:
"... I don't give a shit about any military service when it comes to the manufacturer/vendor relationship."

Some people just don't get it.
It's the manufacturer/CUSTOMER relationship that counts - and Vortex seems to have figured that out.
Click to expand...

Something worth bringing up regarding this Delladog, is that if you ask the average shooter he will likely know about Vortex. Will your average shooter know about SWFA optics? Unlikely, SWFA only sells through swfa.com and has no vendors that handle their products. By allowing other vendors to handle your products Vortex has tremendously expanded their business influence. To imply that the manufacturer and the end user are the only ones who matter is intellectually dishonest.
 
Last edited:
Never said or implied that the manufacturer and end user relationship is the only relationship that matters - it’s just the most important.

I hope everything works out for you and your business.
 
Last edited:
I was told of the same waiting period about 4 months ago when I ordered under the discount plan as well. I for one am glad they do this for multiple reasons, one being that it gets people into the sport with good equipment that may not otherwise be able to afford this nonsense. I have $8000 in some of my precision rifle set ups. Add in other items and ammo and this gets ridiculously expensive rather fast. As far as whether they should continue the program, I hope that they do. I understand Bulldogs complaint to some degree, but it would seem to me to be very odd to undercut their vendors. But, even if they were doing that one would have to ask how much business you get from ex-military, current military, police etc.? I assume its a chunk of course but its not all of the sales out there. I would argue that most people that sale optics probably sell to more civilians than they do the groups mentioned above. So, yes you have somewhat of an argument but I am not sure how much weight can be put on that argument. Another thing to look at is all of the people that buy this crap and put it through rigorous testing for video reviews and whatnot, with their own money. I mean if certain groups cannot get a discount then why should vendors be entitled to one? I would think that at best, the most fair thing to do, if you were to take the discount away, would be to only sell at a discount to people that purchase high volumes. However, that still doesn't solve your gripe because then all people would have to do is partake in a group buy of sorts. Most manufacturers will offer large volume discounts across a whole multitude of industries. Just something to think about. I say be glad they offer anyone any discount at all. I suppose they could set pricing competitively and not offer a discount to anyone and still sell these things, vendor or not.
 
DellaDog said:
Never said or implied that the manufacturer and end user relationship is the only relationship that matters - it’s just the most important.

I hope everything works out for you and your business.
Click to expand...

This seems to be a very complex situation..............manufacturer to customer interface. I can tell you......my wife, as a disabled ( first Gulf War ) service member, has benefitted from Vortex's generous Mil /Leo program. If not for this program.......we most likely would not have afforded the wonderful products that Vortex has to offer! We feel sorry if there are retailers that fell slighted by this program...........but we also feel that vets should realize some benefit for their service.

Thank you Vortex for your commitment........and thank you to the veterans and LEO that serve us!!!!!
 
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Not sure how relevant my post is, but I picked up a PST Gen 2 5-25 Mil/Mil FFP from a vendor off the hide a few weeks back. They happened to get a few in stock. They are in stock at various vendors, just have to look and of course be prepared to pay what they are asking. I did get quite decent discount off of street price, which I am very grateful for.

A friend of mine who is LEO went through Vortex, he had to wait 9 months for his HD Gen 2 (this was a few years back). I actually got mine before he did by buying from a retail vendor, of course my price was much heavier than his, but then again I'm an office jockey. And I'm totally fine with that.
 
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