Rifle Scopes Anyone dealt with Nightforce service?

[JBomb]

I'm sorry if this question has been asked before, but I couldn't find anything using the search button.

I have been using my Nightforce for two years and it has been totally reliable. I decided to upgrade to the high speed turrets and zero stop. After waiting two months for the conversion, I finally get it out to the range I find out all of my come ups are way high. It should take about 27.5 MOA to reach 1000 yards, now it only takes 23.5.

Today I setup a test at 100 yards with targets at 10" , 20" and 30" above POA. The gun zeros fine but it is apparant that the turrets are off with impacts above the target. At 30 MOA the bullets impact at 34 inches above the POA..

I tried calling today but it looks like they are off on Fridays.

I'm a little digusted after watching these TV shows with Night force commercials saying how they are the most tested riflescope in the world. Obviously, mine must have slipped through the crack.

So in short has anyone dealt with Nightforce on warranty repairs. Last thing I want to do is wait another two months for a repair...

Kind regards,
Jared

 

[Steelhead]

Re: Anyone dealt with Nightforce service?

I've recently sent my scope in to them for what I thought was a problem. It turned out there was no problem with the scope at all, according to them. They were great to work with and spruced my scope up for me and I had it back in less than 2 weeks, even though they told me 4 weeks. YMMV.

My contacts name was Sonny. Great guy!

 

[VJJPunisher]

Re: Anyone dealt with Nightforce service?

straight POS, mine wont even adjust past 300 yards

http://www.snipershide.com/forum/ubbthre...708#Post3301708

 

[JBomb]

Re: Anyone dealt with Nightforce service?

Thanks Steel head, Sonny was my contact when I ordered the conversion.
Thanks for the laugh VJJ, I needed that!

 

[nfoley]

Re: Anyone dealt with Nightforce service?

I just got my NF back with the high speed turrets and zero stop installed. Will try and get out to box test it, but had excellent customer service. Got the scope back well in advance of what I was quoted. How much difference did you see with 10" and 20"?

 

[42769vette]

Re: Anyone dealt with Nightforce service?

i think its a little early to get discusted. give them a chance.

keep in mind anything man made can break or be defective. the thing that seperates companies like nightforce appart is how they deal with the situation when it occurs. nightforce will take care of you, ncstar wont