I ordered 4 things from Brownell's recently that I was less than impressed with, taps and dies. I ordered a tap and die each for 1/2" 28 and 5/8" 24, to the tune of almost $120 after shipping. Manufacturer was listed as Brownell's. Having some confidence in them, now lost, I accepted the cost as a bit steep and paid the price. I anxiously awaited my package to arrive and was more upset than I have been in a while wheen I saw packing that was labled Pittsburg! As in HARBOR FREIGHT!
I called customer care, told them I was not impressed and that I could have bought em for $5I each from harbor and that I expected more. They offered to return the items minus the cost I originally paid for shipping and at my expense to send back! So I told them sure and haven't bought one thing from them since.
I called customer care, told them I was not impressed and that I could have bought em for $5I each from harbor and that I expected more. They offered to return the items minus the cost I originally paid for shipping and at my expense to send back! So I told them sure and haven't bought one thing from them since.