%&&(ing incompetence! Can't even order tires online without idiots rearing their heads.

[sirhrmechanic]

So trying to do something that should be simple... order 4 studded snow tires for my truck. Online.

Should be simple, right?

Nooooooo.... Tire Rack won't sell them to me because their 'program' does not compute with my truck. They don't care that I am trying to order the SAME tires that are on my truck... that they sold me. Nope, their computers say those tires don't fit that truck. So no sale.

Then two other places don't sell studded tires. They sell STUDDABLE tires. But not tires with studs in them. So what stupidity is this? Sell studdable tires... shouldn't you sell, I don't know... say... studs?

Finally, site will sell studded tires. Took me over an hour. Oh and they INSISTED I tell them what my truck is. Until I told them to go an fu** themselves, it's none of their business what kind of truck I have... and that I knew what I was ordering. And either sell me the go***amned tires or put a supervisor on the line so that I could have them fired.

WTF. Last week it was trying to deal with idiots at Best Buy and Home Depot. This week... tires. I am trying to GIVE YOU MONEY you retards. And buy from your company. What is wrong with you?

Sorry about the rant. But Christ I am tired of dealing with retards whose only default position is "I can't." What ever became of "Of course, sir, we'll take care of that?"

Cheers,

Sirhr

 

[Rthur]

I feel your pain.
CS is this:

R

 

[johnnycat]

Isn't it amazing? You're trying to give them money but they won't take it. It bugs me to no end.

The other thing that really annoys me when I'm shopping is dealing with people that know less about their product than I do. I'm an easy sale - I generally call with the intent to buy, but if you don't know jack about your product then I'm going elsewhere. Don't even get me started on the local teenagers at the local stores. I went to buy running shoes (it makes me feel better to think that I can go exercise if I feel like it) and I ask the difference between two models of shoes. The saleslady literally looked at the tag posted below the display...well this shoe has emx technology so it is more stable on uneven terrain" word for word from the placard. Like I can't read.

I feel better.

Good luck finding tires.

 

[oneshot86]

tire rack is good but check around town... i can usually do as good, locally, here anywy...
i have bought from sams before and when the front on my dually wore out first, they didnt carry that line which were made specificlly for them, any longer...so, i had mis matched tires, i m a tire nerd, dont know why...i dont know jack about studded tires, keep us informed, i like to know how this pans out... ,

 

[Sean the Nailer]

Customer service has gone from "Hi, how can I help you" and "the customer is always right" to:

"Why are you bothering me" and "Not just NO, but HELL NO, can't be done.... at least that's what Jimmy told me, I think. Yesterday, when he was dealing with the exact same issue with another customer."

 

[mtrmn]

I had roughly the same type experience in person with Sam's Club. I have not had a membership there since that day.

 

[2ndamendfan]

I get where your coming from, I really do. BUT as has been said already there are a shit ton of dumb ass people out there. And tire rack has to deal with them also. It is actually rare that they would deal with some one who knows WTF they are doing, which of course you do.
Think about how many idiots a day want the biggest MO-FO tires they can get and then call back in a month

"hey yo tire rack, yea um those tires you sold me rub my fenders really bad"
"ok well we can help, you just mounted them and found the clearance issue right?"
"um well , yea hmm, no ... well yea 3 weeks ago, I put 1500 miles I them I thought they would clear" And that is the honest fuck-wit.

Trust me I get your pain. In-breading, something in the water, piss poor parenting, I don't know what has caused it but stupidity is an epidemic.

 

[thejeep]

The story I could tell about tire clearance, a hot exhaust pipe, and overalls catching fire. It's been too long a day though.

 

[powdahound76]

Oh man. "I cant". I banned that statement from my kid. If she says it, I give her the look and she corrects it to either "I am having trouble havent got it yet." or she can politely ask for help.
I Cant means I dont wanna.

 

[seanh]

Often customers are the ones causing the problems...people on the other end are just doing what they're told. Learn to understand their job, what it entails and deal with them at their level and things are much easier.

 

[jrassy]

Are studded tires legal where you live? They are not legal here in Minnesota. Lucky you.

 

[2ndamendfan]

even in the winter? legal here Nov 15th to April 15th.

 

[Sean the Nailer]

Often customers are the ones causing the problems...people on the other end are just doing what they're told. Learn to understand their job, what it entails and deal with them at their level and things are much easier.

NO. The vast majority of 'people' (and I use that term loosely) who are working in the 'sales' spectrum of the workforce have had the absolute MINIMALIST training that exists. Boss essentially says "there's a pile of crap sitting right there, sell as much as you can to as many people as you can."

And the salespeople (again, loosely) know the absolute minimum required, to get by. Be it stereo's, toasters, tires, or engine oil. The "best" oil on the shelf isn't the one with the highest amount of long-term lubrication enhancers and detergents..... nossir. The "best" oil is the one where their markup is the highest.

Same goes for toasters, tires, and stereos.

An actual educated consumer will do their research of what exists out there, for what they need. And will then look deeper into supply and price.

I'm running 'different' tires on my truck (all-seasons during the summer and winters during the 'not summer') each set on their own set of rims. There is no contact with any steering or body points, and there is no hindrance in any way influenced on any point. The fuel economy has VERY NOTICEABLY improved, and there seems to be practically no trade-off whatsoever.

But it's only been about 5 years now, with (obviously) 10 "set-changes"... but who knows, something may fail tomorrow. Or it won't. Point of all this though, is I too had a problem dealing with a few different tire shops, because according to their INTERNATIONALLY ACCLAIMED and FEDERALLY CERTIFIED UNIVERSE WIDE INTERGALACTIC LAWS, EDICTS, AND RULES handbook,,, it just can't be done.

Citizens have to stop granting others authority, as well as stop accepting mediocrity from others they encounter. Felony Stupid is festering out there, folks. And the more we/you all let it happen, the worse it's going to get. Just think back, to 20-25 years ago...... and reminisce.

 

[sirhrmechanic]

Legal and, when you have a half a mile of driveway up the side of a mountain.... entirely necessary. I think our dates are Oct 1 until July 1. The rest of that is called 'Bad Sledding' season.

I am trying to buy now because studded snow tires get really cheap... in Spring! When I switch to my summer wheels and tires, I'll have the new snows put on the winter rims and be all ready for fall.

Studs are must-have up here in winter. Well, not 'must have.' But there are regular meetings of the "I Have All-Season Radials on my Volvo Society" in the local ditches and fields all winter.

Cheers,

Sirhr

 

[sirhrmechanic]

stop accepting mediocrity from others they encounter. Felony Stupid is festering out there, folks. And the more we/you all let it happen, the worse it's going to get.

^^^ And that is the perfect summation of my rant. If we accept the idiocy, we promote and allow it. And that is from the salesman.... or the idiot who tries to put 33-10.50's on their Prius.

Well put, Sean!

Cheers,

Sirhr

P.S. I do the same as you... two sets of rims. Summer low-rolling-resistance 75-series 10 ply highways. Great mileage. Quiet. In winter, studded snows. Definitely a mileage difference. But mileage doesn't matter if you slide into a bridge-abutment because you are running summer slicks in January. A cheap set of 'winter rims' saves a ton in the long run and lots of wear and tear on tire beads. Gotta love eBay where cheap factory rims are always available... taken off trucks with bling rims. I think I figured it takes 4 season changes (2 years) to pay for a set of eBay factory rims vs. changing tires. And the convenience is priceless! Tire swap is 30 minutes at home. Not half a morning at a tire store or dealer.

 

[Dirty D]

Sirh you are an unfortunate victim of the risk mgmt dept, I have worked for companies where risk mgmt virtually tied our hands without any understanding of the subject that they wrote the rules for.

 

[sirhrmechanic]

^^^ Utterly agree Dirty. The lawyers and actuaries are sitting at HQ going "We sell the 'wrong size' tire to someone and make $200 on the set.... we would have to do that 30,000 times to pay for the lawsuit from the one idiot in 30,000 who buys the wrong tires, fits them himself, rolls his POS truck and sues us for 'defective' tires. So better not to sell the tires at all."

So have the software department create a 'tell us about your vehicle' and pretend that it is to be helpful to customers in selecting tires. And once they have your vehicle... they have an ability to tell you 'no' we know better than you... we're lawyers.

The answer is to go and erase every cookie from TireRack, create a new e-mail address and account, don't tell them about your car and just order by size... and there ya go. Share any info about yourself... and it's used against you. And also sold to everyone else who values knowing what truck you have. Big data indeed!

Who was it that said "Even paranoids have enemies?"

Damn, I am not motivated to get up and do carpentry today.... But off I go to keep going on reloading room!

Cheers,

Sirhr

 

[Deleted member 10043]

I would have changed the vehicle type on the first site.

 

[Maggot]

The IQ of the average person is ~100.......think how stupid your average person is.......now realize that half the people you are going to meet are dumber than that.

Consider: World ranking of countries by their average IQ | IQ Research+

https://iq-research.info/en/page/average-iq-by-country
Which country has the highest IQ? What is the average IQ of your country? Here is the average IQ of more than 80 countries. These numbers came from a work ...
‎The IQ test now · ‎Equatorial Guinea · ‎Hong Kong · ‎United States

Now:
[h=3]IQ scale[/h] https://www.iqtestforfree.net/iq-scale.html

IQ scale. What does the IQ scale measure? What is an average score? How high can an IQ be? Here are some answers to these and other questions. First of all ...
‎IQ test · ‎IQ score · ‎IQ chart · ‎Emotional Intelligence test

 

[Maser]

Lots of businesses (including gun shops) really don't seem to like when the customer knows EXACTLY what they want. They would rather the customer walk in with one thumb in their mouth and the other up their ass and be clueless of what they want so that way they can be coaxed into buying something overly expensive that they don't need.

 

[Sean the Nailer]

Maggot, while it would be interesting to do either/any of those tests, how much personal information is going to be garnered, sold, kept, or shared. Secondly, how much do they charge, to get the results after one completes the test?

I'm asking, before clicking on anything that could be classed as "click-bait." Simply because I know what I don't know.

 

[jr81452]

Consider: World ranking of countries by their average IQ | IQ Research+

https://iq-research.info/en/page/average-iq-by-country
Which country has the highest IQ? What is the average IQ of your country? Here is the average IQ of more than 80 countries. These numbers came from a work ...
‎The IQ test now · ‎Equatorial Guinea · ‎Hong Kong · ‎United States

Now:
[h=3]IQ scale[/h] https://www.iqtestforfree.net/iq-scale.html

IQ scale. What does the IQ scale measure? What is an average score? How high can an IQ be? Here are some answers to these and other questions. First of all ...
‎IQ test · ‎IQ score · ‎IQ chart · ‎Emotional Intelligence test

Don't forget: https://en.wikipedia.org/wiki/Dunning–Kruger_effect

Bottom line: most stupid people think they are smarter than they are. Avoid casting aspersions on the Intelligence of others unless you have had your Intelligence professionally* tested.

*Most online IQ tests are not professional tests, they are data/currency mining gimmicks designed to make you feel good about yourself so the creator can get money or info they can sell for money.

As for sir's issue with tirerack.com, just use the shop by size option and PayPal checkout. No vehicle info or account required.

 

[cav has been]

Legal and, when you have a half a mile of driveway up the side of a mountain.... entirely necessary. I think our dates are Oct 1 until July 1. The rest of that is called 'Bad Sledding' season.

I am trying to buy now because studded snow tires get really cheap... in Spring! When I switch to my summer wheels and tires, I'll have the new snows put on the winter rims and be all ready for fall.

Studs are must-have up here in winter. Well, not 'must have.' But there are regular meetings of the "I Have All-Season Radials on my Volvo Society" in the local ditches and fields all winter.

Cheers,

Sirhr

We call that "paid parking" in our part of the world. I feel your pain though Sirhr. I was greatly impressed this fall when a most knowledgeable ( in his eyes ) individual spent several minutes explaining to this dinosaur hunter ( me ) how much better these new technology winter tires are than studs.
I reasonably politely explained I had likely driven more miles on ice than he was ever likely to. Yeah, I bought elsewhere.

 

[Rthur]

Consider: World ranking of countries by their average IQ | IQ Research+

https://iq-research.info/en/page/average-iq-by-country
Which country has the highest IQ? What is the average IQ of your country? Here is the average IQ of more than 80 countries. These numbers came from a work ...
‎The IQ test now · ‎Equatorial Guinea · ‎Hong Kong · ‎United States

Now:
[h=3]IQ scale[/h] https://www.iqtestforfree.net/iq-scale.html

IQ scale. What does the IQ scale measure? What is an average score? How high can an IQ be? Here are some answers to these and other questions. First of all ...
‎IQ test · ‎IQ score · ‎IQ chart · ‎Emotional Intelligence test

While I can't verify the veracity of the above links I gathered an interesting trend from them.
In the top 10 IQ'd countries the more homogeneous the country the higher their rating.
Conversely in the lowest it was same.

R

 

[Maggot]

Don't forget: https://en.wikipedia.org/wiki/Dunning–Kruger_effect

Bottom line: most stupid people think they are smarter than they are. Avoid casting aspersions on the Intelligence of others unless you have had your Intelligence professionally* tested.

*Most online IQ tests are not professional tests, they are data/currency mining gimmicks designed to make you feel good about yourself so the creator can get money or info they can sell for money.

As for sir's issue with tirerack.com, just use the shop by size option and PayPal checkout. No vehicle info or account required.

Here's an interesting aside.

The Askenazi Jews, the ones from Russia/Germany who converted, not the Mediterranean Jews, have an IQ 15 points higher tan the average person. That may not seem significant but consider that The casinos get rich on a very much lower percentage.
[h=3]Ashkenazi Jewish intelligence - Wikipedia[/h] https://en.wikipedia.org/wiki/Ashkenazi_Jewish_intelligence

Whether Ashkenazi tend to have higher intelligence than other ethnic groups has been an ... The averageIQ score of Jews has been calculated to be 112–115 (Cochran et al.), and 107–115 (Murray; Entine). A study found that Jews had only ...

 

[sirhrmechanic]

The national IQ levels tests may be interesting... but I am a big believer in the idea that genius (and talent) can come from anywhere. Unfortunately, a lot of talent simply gets lost among people who can't ever get out of rice paddies or back-woods villages.

I sometimes wonder where we would be as a species if we had not exterminated 100,000,000 people in the 20th century in wars and genocides.

If just 1/100th of one percent of those people could have made a meaningful contribution to medicine or science or the arts or... whatever.... where might we be? Cancer cured? 90-percent efficient solar cell? New plant strains to prevent hunger? A cure for even one virus? Light bulbs that never burn out? The mind boggles. 100,000,000 people... how much talent got wasted for no good reason?

Of course, in that 100 million might also have been another Stalin or Hitler or Pol Pot. And instead of losing 100 million, we could have lost 300 million? So maybe it's just luck of the draw.

Cheers,

Sirhr

 

[TheGerman]

I would have changed the vehicle type on the first site.

This.

Fuck their computer.

 

[Guest]

Perhaps you should say the name of a truck on their list and be done with their foolishness.

 

[...]

Don't forget: https://en.wikipedia.org/wiki/Dunning–Kruger_effect

Bottom line: most stupid people think they are smarter than they are. Avoid casting aspersions on the Intelligence of others unless you have had your Intelligence professionally* tested.

*Most online IQ tests are not professional tests, they are data/currency mining gimmicks designed to make you feel good about yourself so the creator can get money or info they can sell for money.

mines been tested at 142.....but i really think that may have been a fluke.....im the first person to admit that im a fucking retard most of the time....

essentially the point i was trying to make is that there are a lot of idiots out there in the work force, doing jobs that arent hard for most normal people....weve all seen this trying to order food, and having them screw it up 3 times before getting it right....maybe.

and on the flip side of the coin, there are even more idiot customers......and unfortunately, companies have to tailor their sales practices accordingly. i mean hell, i used to work at a garden center....and i legit had a lady ask me if she had to water her plants....like seriously, who doesnt know you have to water plants?

 

[Redmanss]

Order the tires from Summit Racing or Jegs, they also do mil/gov discounts too. Call them up, get your tires for probably less than you would have paid otherwise, go to local 4x4 shop that mounts oversized tires, Miller time...

 

[Threadcutter308]

Nobody mentioned attempting to buy appliances at Sears......now there's an exercise in tearing your hair out

Ad on the internet - check
Shows as in stock - check
Go to store - look at floor model
Tell salesperson we want to buy
Salesperson says we can't, no stock
Salesperson says we can't order
Salesperson says we can't buy floor model
Salesperson says no other stores within 100 miles have stock

We ask to talk to a manager........guess who we've been talking to the whole time ?

Recent headlines indicate Sears probably going under. Already sold off the Craftsman tool line to raise cash/try and stay afloat. I'm more sad than I am angry. The problems are so obvious, a six year old could figure them out.

 

[Maggot]

Nobody mentioned attempting to buy appliances at Sears......now there's an exercise in tearing your hair out

Ad on the internet - check
Shows as in stock - check
Go to store - look at floor model
Tell salesperson we want to buy
Salesperson says we can't, no stock
Salesperson says we can't order
Salesperson says we can't buy floor model
Salesperson says no other stores within 100 miles have stock

We ask to talk to a manager........guess who we've been talking to the whole time ?

Recent headlines indicate Sears probably going under. Already sold off the Craftsman tool line to raise cash/try and stay afloat. I'm more sad than I am angry. The problems are so obvious, a six year old could figure them out.

There is always Wally World. Maybe its time for a thread......

 

[MtnCreek]

Re Sears. They sub out their deliveries. I won't say who, but someone had to teach them English w/ a 38spl. Try Lowes next time you need an appliance.

 

[Threadcutter308]

Yep, Lowe's was exactly where we went. Wasn't exactly the Mensa society there either, but much better than Sears........

 

[Maggot]

Yep, Lowe's was exactly where we went. Wasn't exactly the Mensa society there either, but much better than Sears........

For appliances try Best Buy. They are actually literate and for purchases over $499 they offer 0% financing for 18 months with nothing down, and free delivery.

 

[sirhrmechanic]

Well, Maggot... my Best Buy experience wasn't much better. Went to local Best Buy last weekend and made a special trip. 40 miles each way. To get an Air Conditioner for my reloading room. Get there and ask the Tiny-Tim looking Hipster at the door where to find Air Conditioners. "Dude, it's still cold here, I don't think we have air conditioners." Yeah, Ok there, Egghead. If you did have Air Conditioners... where would they be? "In Appliances."

So off I trot to appliances, only to be greeted by the door-greeter-hipster's twin brother, the apparent lumbersexual or, perhaps, Civil War Veteran. Which is a hard look to pull off when you are dressed in little blue Best Buy shirts. But I guess they have to do something when not living in their parents basements, wearing Grand-nana's wedding dress and fapping to The Atlantic Monthly.

Do you have any Air Conditioners, ask I??? Already sensing doom. "No, Dude... it's, like, March here. Why would you need an Air conditioner." Well, if you happen to be buiilding a %$$#ing building... something we adults, possibly including your grandparents used to be able to do... you might want to frame in for one. And having it 'in hand' is better than getting some spec. off a computer and then finding that you dropped the model last week because it doesn't run off of solar panels or unicorn tears or something.'

Good point, Dude. Well, I don't have any Air Conditioners. Maybe try online?

Brilliant... why didn't I think of that? Except that I wanted it 'today...' not 'a picture of it.' But... fearing that all stores here in the Snow Belt will offer a similar explanation.... I head home. And go online.

Find the AC I want and order it for free delivery to... the store I just came from. Instead of 'home delivery' which costs money. Pay with my little credit card and get my order confirmation e-mailed into my happy little e-mail account.

And then a good 5 seconds later comes the e-mail: "Your order is ready to pick up." At the store I just came from. Because when I looked at the "Inventory" at the store I had perused that very A-M.... they had 10 of them. Sitting right there in the store. Apparently invisible to, say, the people who work there. Silly me. I should have come dressed as a hipster birdwatcher with my binoculars and Recon'd the Air Conditioners out. They were probably sitting somewhere near GPS devices or feminine massagers.

But to their credit, their e-mail DID tell me that they would be happy to hold my AC unit for a whole 7 days for pickup or they would cancel the transaction. Wasn't that generous of them?

Lowest common denominator idiocy, an "I can't" attitude and no consequences for incompetence... all combine to create this crap.

On a fun note... when I picked up my AC unit, another equally-PISSED OFF customer was at the counter with me. And I lit into the poor kid at the pickup/ID/signout counter... ruthlessly ridiculing the whole process and his fellow hipster buddies. And so did the guy who was with me. We absolutely did a perfect Tag Team wrestling match of verbal abuse on this guy and the Best Buy team. It was worth the drive back, just for that. I hope he went home and had a cry. Maybe there was an article on coping in The Atlantic Monthly.

Anyway.... I really do try and have patience and forbearance... but at a certain point, my Gunnary Sgt. Hartman comes out and you simply have to refer to some of these people as grabastic pieces of amphibian scum... and send them home wondering what just happened to their psyche.

Cheers,

Sirhr

 

[Rthur]

Well, Maggot... my Best Buy experience wasn't much better. Went to local Best Buy last weekend and made a special trip. 40 miles each way. To get an Air Conditioner for my reloading room. Get there and ask the Tiny-Tim looking Hipster at the door where to find Air Conditioners. "Dude, it's still cold here, I don't think we have air conditioners." Yeah, Ok there, Egghead. If you did have Air Conditioners... where would they be? "In Appliances."

So off I trot to appliances, only to be greeted by the door-greeter-hipster's twin brother, the apparent lumbersexual or, perhaps, Civil War Veteran. Which is a hard look to pull off when you are dressed in little blue Best Buy shirts. But I guess they have to do something when not living in their parents basements, wearing Grand-nana's wedding dress and fapping to The Atlantic Monthly.

Do you have any Air Conditioners, ask I??? Already sensing doom. "No, Dude... it's, like, March here. Why would you need an Air conditioner." Well, if you happen to be buiilding a %$$#ing building... something we adults, possibly including your grandparents used to be able to do... you might want to frame in for one. And having it 'in hand' is better than getting some spec. off a computer and then finding that you dropped the model last week because it doesn't run off of solar panels or unicorn tears or something.'

Good point, Dude. Well, I don't have any Air Conditioners. Maybe try online?

Brilliant... why didn't I think of that? Except that I wanted it 'today...' not 'a picture of it.' But... fearing that all stores here in the Snow Belt will offer a similar explanation.... I head home. And go online.

Find the AC I want and order it for free delivery to... the store I just came from. Instead of 'home delivery' which costs money. Pay with my little credit card and get my order confirmation e-mailed into my happy little e-mail account.

And then a good 5 seconds later comes the e-mail: "Your order is ready to pick up." At the store I just came from. Because when I looked at the "Inventory" at the store I had perused that very A-M.... they had 10 of them. Sitting right there in the store. Apparently invisible to, say, the people who work there. Silly me. I should have come dressed as a hipster birdwatcher with my binoculars and Recon'd the Air Conditioners out. They were probably sitting somewhere near GPS devices or feminine massagers.

But to their credit, their e-mail DID tell me that they would be happy to hold my AC unit for a whole 7 days for pickup or they would cancel the transaction. Wasn't that generous of them?

Lowest common denominator idiocy, an "I can't" attitude and no consequences for incompetence... all combine to create this crap.

On a fun note... when I picked up my AC unit, another equally-PISSED OFF customer was at the counter with me. And I lit into the poor kid at the pickup/ID/signout counter... ruthlessly ridiculing the whole process and his fellow hipster buddies. And so did the guy who was with me. We absolutely did a perfect Tag Team wrestling match of verbal abuse on this guy and the Best Buy team. It was worth the drive back, just for that. I hope he went home and had a cry. Maybe there was an article on coping in The Atlantic Monthly.

Anyway.... I really do try and have patience and forbearance... but at a certain point, my Gunnary Sgt. Hartman comes out and you simply have to refer to some of these people as grabastic pieces of amphibian scum... and send them home wondering what just happened to their psyche.

Cheers,

Sirhr

Sounds worthy of 15 bucks/hr to me...

R

 

[oneshot86]

i feel for you, i bought a pair of boots over the phone today...
holy fuck gents, damn good thing i dont shop much

 

[Threadcutter308]

Well, Maggot... my Best Buy experience wasn't much better. Went to local Best Buy last weekend and made a special trip. 40 miles each way. To get an Air Conditioner for my reloading room. Get there and ask the Tiny-Tim looking Hipster at the door where to find Air Conditioners. "Dude, it's still cold here, I don't think we have air conditioners." Yeah, Ok there, Egghead. If you did have Air Conditioners... where would they be? "In Appliances."

So off I trot to appliances, only to be greeted by the door-greeter-hipster's twin brother, the apparent lumbersexual or, perhaps, Civil War Veteran. Which is a hard look to pull off when you are dressed in little blue Best Buy shirts. But I guess they have to do something when not living in their parents basements, wearing Grand-nana's wedding dress and fapping to The Atlantic Monthly.

Do you have any Air Conditioners, ask I??? Already sensing doom. "No, Dude... it's, like, March here. Why would you need an Air conditioner." Well, if you happen to be buiilding a %$$#ing building... something we adults, possibly including your grandparents used to be able to do... you might want to frame in for one. And having it 'in hand' is better than getting some spec. off a computer and then finding that you dropped the model last week because it doesn't run off of solar panels or unicorn tears or something.'

Good point, Dude. Well, I don't have any Air Conditioners. Maybe try online?

Brilliant... why didn't I think of that? Except that I wanted it 'today...' not 'a picture of it.' But... fearing that all stores here in the Snow Belt will offer a similar explanation.... I head home. And go online.

Find the AC I want and order it for free delivery to... the store I just came from. Instead of 'home delivery' which costs money. Pay with my little credit card and get my order confirmation e-mailed into my happy little e-mail account.

And then a good 5 seconds later comes the e-mail: "Your order is ready to pick up." At the store I just came from. Because when I looked at the "Inventory" at the store I had perused that very A-M.... they had 10 of them. Sitting right there in the store. Apparently invisible to, say, the people who work there. Silly me. I should have come dressed as a hipster birdwatcher with my binoculars and Recon'd the Air Conditioners out. They were probably sitting somewhere near GPS devices or feminine massagers.

But to their credit, their e-mail DID tell me that they would be happy to hold my AC unit for a whole 7 days for pickup or they would cancel the transaction. Wasn't that generous of them?

Lowest common denominator idiocy, an "I can't" attitude and no consequences for incompetence... all combine to create this crap.

On a fun note... when I picked up my AC unit, another equally-PISSED OFF customer was at the counter with me. And I lit into the poor kid at the pickup/ID/signout counter... ruthlessly ridiculing the whole process and his fellow hipster buddies. And so did the guy who was with me. We absolutely did a perfect Tag Team wrestling match of verbal abuse on this guy and the Best Buy team. It was worth the drive back, just for that. I hope he went home and had a cry. Maybe there was an article on coping in The Atlantic Monthly.

Anyway.... I really do try and have patience and forbearance... but at a certain point, my Gunnary Sgt. Hartman comes out and you simply have to refer to some of these people as grabastic pieces of amphibian scum... and send them home wondering what just happened to their psyche.

Cheers,

Sirhr

Fucking brutal...........

More recently, I've been traveling with my iPad and iPhone. I'm not "fanboying" them, but I have had more than one occasion where I've unsuccessfully dealt with granola snowflakes and have gone out to the truck and surfed the prospective retailer's website and found all the stock information. Then, turned around, went back in and showed them all the information they should have looked up in the first place. It's turned into kind of a game. The Sears squids are no challenge, Best Buy, marginally better (If I can call it that....). As much as I detest Jeff Bezos and his ilk, Amazon by and large has their act together. The more time goes on, the more I dread the headache of dealing with "human" interaction (Best Buy, Sears, etc). Kinda evokes the snicker that I get from thinking about the definition of insanity....

 

[Maggot]

Well, Maggot... my Best Buy experience wasn't much better. Went to local Best Buy last weekend and made a special trip. 40 miles each way. To get an Air Conditioner for my reloading room. Get there and ask the Tiny-Tim looking Hipster at the door where to find Air Conditioners. "Dude, it's still cold here, I don't think we have air conditioners." Yeah, Ok there, Egghead. If you did have Air Conditioners... where would they be? "In Appliances."

So off I trot to appliances, only to be greeted by the door-greeter-hipster's twin brother, the apparent lumbersexual or, perhaps, Civil War Veteran. Which is a hard look to pull off when you are dressed in little blue Best Buy shirts. But I guess they have to do something when not living in their parents basements, wearing Grand-nana's wedding dress and fapping to The Atlantic Monthly.

Do you have any Air Conditioners, ask I??? Already sensing doom. "No, Dude... it's, like, March here. Why would you need an Air conditioner." Well, if you happen to be buiilding a %$$#ing building... something we adults, possibly including your grandparents used to be able to do... you might want to frame in for one. And having it 'in hand' is better than getting some spec. off a computer and then finding that you dropped the model last week because it doesn't run off of solar panels or unicorn tears or something.'

Good point, Dude. Well, I don't have any Air Conditioners. Maybe try online?

Brilliant... why didn't I think of that? Except that I wanted it 'today...' not 'a picture of it.' But... fearing that all stores here in the Snow Belt will offer a similar explanation.... I head home. And go online.

Find the AC I want and order it for free delivery to... the store I just came from. Instead of 'home delivery' which costs money. Pay with my little credit card and get my order confirmation e-mailed into my happy little e-mail account.

And then a good 5 seconds later comes the e-mail: "Your order is ready to pick up." At the store I just came from. Because when I looked at the "Inventory" at the store I had perused that very A-M.... they had 10 of them. Sitting right there in the store. Apparently invisible to, say, the people who work there. Silly me. I should have come dressed as a hipster birdwatcher with my binoculars and Recon'd the Air Conditioners out. They were probably sitting somewhere near GPS devices or feminine massagers.

But to their credit, their e-mail DID tell me that they would be happy to hold my AC unit for a whole 7 days for pickup or they would cancel the transaction. Wasn't that generous of them?

Lowest common denominator idiocy, an "I can't" attitude and no consequences for incompetence... all combine to create this crap.

On a fun note... when I picked up my AC unit, another equally-PISSED OFF customer was at the counter with me. And I lit into the poor kid at the pickup/ID/signout counter... ruthlessly ridiculing the whole process and his fellow hipster buddies. And so did the guy who was with me. We absolutely did a perfect Tag Team wrestling match of verbal abuse on this guy and the Best Buy team. It was worth the drive back, just for that. I hope he went home and had a cry. Maybe there was an article on coping in The Atlantic Monthly.

Anyway.... I really do try and have patience and forbearance... but at a certain point, my Gunnary Sgt. Hartman comes out and you simply have to refer to some of these people as grabastic pieces of amphibian scum... and send them home wondering what just happened to their psyche.

Cheers,

Sirhr

Thats funny. I didnt say foolproof, just better...at least here in Charlottesville. And the poor guy at check out probably deserved your ire the leas of all...poor little nerdie. You guys may have damaged him permanently