Need Tech Support? Send a Private Message to @alexj-12

alexj-12

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  • Jul 17, 2020
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    Hey everyone, if you need any help with technical support, go ahead and send me a private message so that I can help! If you're having issues:
    • Accessing your account
    • Managing your upgrade
    • Accessing the Post Exchange
    • Using HideTV or the community app
    Let me know if you're experiencing one of these issues or an issue not listed here and I can help you get it resolved :)
     
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    franky88

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    Apr 14, 2010
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    Don't know where to notify but when you're on the app and access the hide training videos and you click on the skip sticky threads the app stops closes out.

    Frank Yoshikane
     

    alexj-12

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  • Jul 17, 2020
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    Don't know where to notify but when you're on the app and access the hide training videos and you click on the skip sticky threads the app stops closes out.

    Frank Yoshikane
    Thanks, I'll let the app team know!
     

    franky88

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    Apr 14, 2010
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    seems you updated the app on android and I am not getting a skip sticky threads pop up button any longer. i do like the dropdown bars for sticky threads and normal threads now...

    thx
     

    NCHP

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    Jan 22, 2004
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    I am buying a USO level bubble from member 346ci and left a Feedback for him but mistakenly typed Negative when I thought I had put POSITIVE and have been trying to correct it but I just don't know how. I have read of cancel/edit and I have tried it but unable retrieve it back. It is not 346ci fault, it is mine but not computer smart enough to correct this problem. He wants it corrected and so do I. I will gladly accept whatever you want to me. I hope you can help me to help him. Mark
     

    alexj-12

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  • Jul 17, 2020
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    I am buying a USO level bubble from member 346ci and left a Feedback for him but mistakenly typed Negative when I thought I had put POSITIVE and have been trying to correct it but I just don't know how. I have read of cancel/edit and I have tried it but unable retrieve it back. It is not 346ci fault, it is mine but not computer smart enough to correct this problem. He wants it corrected and so do I. I will gladly accept whatever you want to me. I hope you can help me to help him. Mark
    Hey there! I removed the negative feedback from his account :)
     
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    GIXXER2000

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  • Aug 5, 2013
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    Need help when I tried to upload a picture it said.
    Thr upload failed because the file could not be overwritten to the server. The site administrator will need to resolve this before any file can be uploaded..

    This is a first for me as I upload pictures for all my posts when selling items and this is the first time I this error message.

    Thank you for your help Phil Heintz
     

    Baron23

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  • Mar 19, 2020
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    Need help when I tried to upload a picture it said.
    Thr upload failed because the file could not be overwritten to the server. The site administrator will need to resolve this before any file can be uploaded..

    This is a first for me as I upload pictures for all my posts when selling items and this is the first time I this error message.

    Thank you for your help Phil Heintz
    And its not just you...another thread about it and it seem endemic at the moment. I'm sure they will get it fixed.

    Funny thing is that I was able to upload YT video but pic file upload is still broken.
     
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    alexj-12

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  • Jul 17, 2020
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    Hey guys, this should be fixed now. Please let me know if you see any other issues though!
     

    navynambu

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    Dec 5, 2017
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    Hi Alex, I wrote you directly but never got a response. It seems my delete button has been taken away. Is there some reason for that? Can you reinstate my delete button? Thank you.
     

    alexj-12

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  • Jul 17, 2020
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    Hi Alex, I wrote you directly but never got a response. It seems my delete button has been taken away. Is there some reason for that? Can you reinstate my delete button? Thank you.
    Hey there! I've responded to your PM :)