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Sidearms & Scatterguns SOG customer service rocks

Jayne

Private
Full Member
Minuteman
Mar 1, 2006
7
0
RTP, NC
I've been carrying the same spyderco delica every day for the last 12-13 years, but with my new job I have to dress more professional and a knife clipped to my pocket is not part of the acceptable look.

So.. I found that the SOG mini-xray that I picked up a while back has the nice "deep cover" clip and I can wear it inside my waistband with the clip riding behind my belt. It looks good and is pretty in-obvious as to what it is, especially near my cell phone holder.

The down side is that the clip is bright silver and shows up against dark slacks. I've had bad luck trying to repaint the worn clip on the delica and I figured the nicely finished SOG clip would fare no better.

I contacted SOG customer service to ask them if I could somehow buy just a black clip if they made such a thing, and instead they sent me one for free. Sweet!

new_sog_clip.jpg
 
Re: SOG customer service rocks

It's the little things that can make you feel all warm and fuzzy about a company. It cost them practically nothing, but in the long run will bring them more customers thanks to your good review. Vortex is the same way. Some companies just cannot seem to understand this.