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TAD done me right!

bluegrasspicker

Private
Full Member
Minuteman
May 4, 2005
330
271
West Virginia
Hi,

I know that customer service is important to many here. I just wanted to put in a good word for TAD.

I had one of their jackets for maybe two years and had to send it back for a zipper repair. The model that I sent in was discontinued, so they sent me an upgrade to replace it.

You can't argue with that :^)

It's great to see people still doing business like this!
Bob

PS: I guess in a perfect world the zipper wouldn't have broken in the first place, but I'm tough on my stuff and this is the next best thing.
 
Re: TAD done me right!

I sent in my TAD jacket after tearing off one of the ears. I'm still waiting on their response.

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