Well, let me start out by saying that Dave and Becky at USO saved my sanity!!! I have been searching for a specific ST-10 for some time now because I recently found out they would be discontinuing the model dear to my heart...That would be the ST-10 with ERGO/EREK/MIL/MIL/MIL GAP/ILLUM...Please excuse my ignorance, had I known this was to be discontinued, I would have purchased a couple last year instead of last minute. Needless to say, these are currently hard to come by and spent countless hours scouring the almighty interweb for my crown jewel to top my custom Rem 700.
So, I pm'd a couple fellow Hiders a few days ago (special thanks to them as well- you know who you are), including Dave, but to no avail. Just yesterday I get a voicemail from Dave saying he searched the facility and found one! Up to this point all I could think of was FML...But, he had me get in contact with Becky, who was kind enough to play phone tag with me, and WHAM-BAM today I am the proud new owner of the ST-10 that nearly slipped my grasp!
There is truly something to say about amazing customer service like this...and US Optics has gained another life long customer. Again, thank you so much to Dave, Becky, and the USO staff for giving me the best birthday present I could ever buy myself!!!
-John M.
So, I pm'd a couple fellow Hiders a few days ago (special thanks to them as well- you know who you are), including Dave, but to no avail. Just yesterday I get a voicemail from Dave saying he searched the facility and found one! Up to this point all I could think of was FML...But, he had me get in contact with Becky, who was kind enough to play phone tag with me, and WHAM-BAM today I am the proud new owner of the ST-10 that nearly slipped my grasp!
There is truly something to say about amazing customer service like this...and US Optics has gained another life long customer. Again, thank you so much to Dave, Becky, and the USO staff for giving me the best birthday present I could ever buy myself!!!
-John M.