I don't know how to even express the level of gratitude I have for Armament Technologies (service support for Premier Reticles). I recently graduated college and my family and my wife's family threw in and bought me a Cooper rifle, M56. I felt obligated to dress it in nice glass and put a Premier Reticles, Light Tactical, on it. I damaged my new scope. I was sick to my stomach over it and losing sleep over it. I put the scope on credit and was not looking forward to paying on a paperweight for a year.
I contacted Armament Technologies and told them what happened. They issued me an RMA# and told me to send it in. Of course they made no promises but said the wanted to look at it. I waited two and a half weeks and finally called last Friday to check on it. They told me that it was in the mail headed back to me!
Armament Technologies is amazing. They never talked down to me, never hassled me for money, and didn't even make me pay for return shipping. I even tried to offer them money and they wouldn't take it. Anyone hesitating to purchase a Tangent Theta or Premier Reticles (or any other brand supported by Armament Technologies) should ease your mind. This was the best support I have ever witnessed! I have never had a company help me when they could have legitimately held me responsible.
I cannot even express how amazed and thankful I am at what they did for me. I hope this shout out repays their kindness in some way.
I contacted Armament Technologies and told them what happened. They issued me an RMA# and told me to send it in. Of course they made no promises but said the wanted to look at it. I waited two and a half weeks and finally called last Friday to check on it. They told me that it was in the mail headed back to me!
Armament Technologies is amazing. They never talked down to me, never hassled me for money, and didn't even make me pay for return shipping. I even tried to offer them money and they wouldn't take it. Anyone hesitating to purchase a Tangent Theta or Premier Reticles (or any other brand supported by Armament Technologies) should ease your mind. This was the best support I have ever witnessed! I have never had a company help me when they could have legitimately held me responsible.
I cannot even express how amazed and thankful I am at what they did for me. I hope this shout out repays their kindness in some way.
