Would you give this guy a Refund??? Please Help!

BadBowtie03

BadBowtie03

Sergeant
Full Member
Minuteman
Jan 16, 2010
785
7
40
Palmetto, FLA
#1
Hey guys, I need some advice.

Its a pretty simple story. I sold a guy a Bushnell Banner 24x scope. Obviously its pretty crappy. It is 130 bucks new at the most.

The guy buys it for 95 shipped with some nice weaver tactical rings, and then has it for a few days and messages me complaining.

He says that this thing is blurry on higher power and I cant see stuff clear much further than 100 yards. So now he wants a refund.

Am I being an asshole thinking that it is his fault for buying a crappy scope and not wanting to give him a refund???

What would you do??? This happened over on arfcom and I have great feedback here, over there and on ebay... but im worried this assclown is going to give me bad feedback if I dont refund him the money!!!

What would you do? Am I out of line here???
 
#2
Re: Would you give this guy a Refund??? Please Help!

The Banner line may not be durable or have any of the good features but, when I had a banner, it was still relatively clear even up in the 18-20X range. Clear enough that I could clearly see things 3-400 yards away easily and I don't remember much distortion around the edges. It's definitely not great glass but as clear as any other $130 scope. I upgraded because it wouldn't hold zero and didn't have the features I wanted.

If it's about as clear as you would find in the store then that's his problem for not knowing what he was buying. On the other hand, if the scope really has issues and it wasn't in the ad then I would refund the money.
 
#3
Re: Would you give this guy a Refund??? Please Help!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Badbowtie03</div><div class="ubbcode-body">

What would you do??? This happened over on arfcom and I have great feedback here, over there and on ebay... but im worried this assclown is going to give me bad feedback if I dont refund him the money!!!

What would you do? Am I out of line here???

</div></div>

I would refund the money. You have to ask yourself if your reputation is worth $95? If you are concerned w/ him leaving negative feedback then refund his money...or at least that is what I think.
 
#4
Re: Would you give this guy a Refund??? Please Help!

The scope did not have issues. Thats the main problem. It was a cheap scope I bought for my .17 hmr and used it up to about 100 yards... I never used it over 20x because it did get a bit fuzzy or blurry... But I read about that when I bought it. I knew it was not top notch glass and was only used for fun. I sold the gun separately and then sold the scope. There is no way there was anything wrong with it. I just think he is trying to use it on 24x at 200-300 yards and doesnt like the clarity of it... and it just doenst have that great of performance while trying to do that. Thats why I DO NOT want to give him a refund.

anyone else?
 
#5
Re: Would you give this guy a Refund??? Please Help!

Like Target07 said, if you are worry about bad feedback, which may affect your sale of other items in the future then I would suggest refund him the money. At least that's what I would do. FWIW.
 
#6
Re: Would you give this guy a Refund??? Please Help!

alright well... Its just annoying. Not because I don't want to do it, but because I feel like I am getting screwed.... because I know the scope works like it should. Its just not a great scope. I used it a good bit. And was shooting golf balls with it on the ground at 175 yards with it with the .17... and it was NOT blurry! only on 24x and long range was it a bit fuzzy... And I feel like he just almost wanted to try and see just how "shitty it was" and then decided it wasn't good enough for him. This sucks.
 
#7
Re: Would you give this guy a Refund??? Please Help!

I hear you. If you clearly mentioned the "fuzziness at high mag" in your original post on the sale of that scope, then I would say "No". That' s because you have disclosed it completely.
 
#8
Re: Would you give this guy a Refund??? Please Help!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Badbowtie03</div><div class="ubbcode-body">alright well... Its just annoying. Not because I don't want to do it, but because I feel like I am getting screwed.... because I know the scope works like it should. Its just not a great scope. I used it a good bit. And was shooting golf balls with it on the ground at 175 yards with it with the .17... and it was NOT blurry! only on 24x and long range was it a bit fuzzy... And I feel like he just almost wanted to try and see just how "shitty it was" and then decided it wasn't good enough for him. This sucks. </div></div>

Totally agree. It is a shitty deal either way. You keep the money he may leave negative feedback but if you refund the money and get the scope back you can re-list it on the hide (assuming nothing has happened to it while in transit or in his possession) and surely it would sell for around $95. Just make him pay for shipping back to you.
 
#9
Re: Would you give this guy a Refund??? Please Help!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Target07</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Badbowtie03</div><div class="ubbcode-body">

What would you do??? This happened over on arfcom and I have great feedback here, over there and on ebay... but im worried this assclown is going to give me bad feedback if I dont refund him the money!!!

What would you do? Am I out of line here??? </div></div>

I would refund the money. You have to ask yourself if your reputation is worth $95? If you are concerned w/ him leaving negative feedback then refund his money...or at least that is what I think. </div></div>

I've refunded money for nothing more than to protect my reputation as a 100% GTG seller. No drama, no soap opera, just refund the money and move on. Yes it sucks, but it's the quickest, cleanest and easiest solution to get on with being a positive contributor to the Hide. Best of luck.
 
#10
Re: Would you give this guy a Refund??? Please Help!

I had a guy bitch when I sold him a Banner years back. He said it had ring marks I didn't disclose, then got pissy that I wanted the scope back before I sent his money back. IIRC I gave him his refund and tossed in a few bucks to cover his shipping....
I received good karma, and he's probably still a jackoff.
 
#12
Re: Would you give this guy a Refund??? Please Help!

If it's blurry due to mirage, that's a non issue. If it's blurry because it's a piece of crap and the guy who bought it wasn't expecting that, then it's a POS scope.
If you knowingly sold a decent man a POS knowing it was a POS then you might be a POS yourself. Ask yourself this:
Would I have sold that scope to my father and walked away smiling knowing I did the right thing?
If you can say that, then I guess you are good. If not, then you obviously have inner demons wrestling with your reputation and self image and should probably take the scope back and give the guy his money back
 
#14
Re: Would you give this guy a Refund??? Please Help!

I think the scope was properly represented and advertised.
http://www.snipershide.com/forum/ubbthreads.php?ubb=showflat&Main=154433&Number=1710386
If the buyer wants a premium optic then he'll need to familiarize himself with higher end brands and models, and he'll need to expand his budget.

It could be a simple matter of the guy not knowing how to properly adjust a higher powered scope for his eyesight.
Or it could be that someone wanted to try a lower end scope and has decided that it's not going to be what he had hoped it would be.

Either way, it's not your problem. It's his.

Look at it this way. If you'd sold him a Prius and he complained about it's lack of horsepower, would you think your reputation was at stake if you didn't offer a refund?

As far as the reputation goes, at least in my view, it's untarnished. I would not hesitate to buy from you.
But then again, I'm not relying on you to determine what's right for me. I'll do my own research and only buy from you if you're selling what I want.

 
#15
Re: Would you give this guy a Refund??? Please Help!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: ranger1183</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Target07</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Badbowtie03</div><div class="ubbcode-body">

What would you do??? This happened over on arfcom and I have great feedback here, over there and on ebay... but im worried this assclown is going to give me bad feedback if I dont refund him the money!!!

What would you do? Am I out of line here??? </div></div>

I would refund the money. You have to ask yourself if your reputation is worth $95? If you are concerned w/ him leaving negative feedback then refund his money...or at least that is what I think. </div></div>

I've refunded money for nothing more than to protect my reputation as a 100% GTG seller. No drama, no soap opera, just refund the money and move on. Yes it sucks, but it's the quickest, cleanest and easiest solution to get on with being a positive contributor to the Hide. Best of luck.
</div></div>

Agreed. It's not a big deal or the end of the world. All you're out is shipping and the BS of selling to someone else. I sell software online and sometimes have hours and hours of BS because someone doesn't know the simplest concepts of how to do something.

You'd think that the buyer would know what to expect from a banner(and I have one). But never underestimate a low bar for some people.
 
#17
Re: Would you give this guy a Refund??? Please Help!

As a matter of principal your right. Sounds like this guy has buyers remorse. However I would definately do the return. You'd only be out some shipping costs at most and a little time.
 
#18
Re: Would you give this guy a Refund??? Please Help!

Thanks a lot for the replys guys. I am a stand up guy and have always been. I will do the refund... only if he pays shipping and ships the scope back first. I just dont want to do it because I dont want to have to deal with selling it again... whatever.

I just really feel like he is having buyers remorse and doesnt like the cheap scope.

And yes, I would sell it to my dad or any other regular person. There was absolutely nothing wrong with it. I would never screw someone.

thanks for yalls time.
 
#19
Re: Would you give this guy a Refund??? Please Help!

Bowtie, do what I have done with stuff like that. Somewhere out there ia kid with a .22 who is just learning how to shoot open sights and wants a scope to learn 100M skills. Send it to him with a set of rings and a base for his rifle and be done with it. ALSO pack a nice WORD doc that describes and has maybe a few pics of the basic fundamentals of scoped rifle skills. You will find this so satisfying after you send it that a bourbon and a good cigar will yield you weeks worth of good as you sit and contemplate being such a stand up guy.

Now that I think about it, after you send it, shoot me a PM with your address and I'll send you the cigar
grin.gif
 
#20
Re: Would you give this guy a Refund??? Please Help!

next time in your sales post include all sales final, items sold as is and no refunds unless defective. what you are describing is not a defect. its a bushnell, let him send it in for warranty just like he would for a new scope.

either way, good deal on refunding it, just cover your ass next time.
 
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