Unacceptable. Mistakes happen.
I’d certainly return it for that kinda $$$ and simply because of principle. It’s supposed to be the most exact press eva.
That’s what I’m saying. I’ve not heard anything but good things about that company. But, you can’t keep it in that condition is my point.Or give Area 419 a chance to fix it or make it right....
No company in the history of manufacturing who's ever sold more than 10 units hasn't had something go wrong.
While it would have likely never been an operational issue, it's still not right.Thank you! It is a great press, not sure if it is an issue or not.
That is correct, I was not sure if it was an issue however the excellent people at AREA 419 are rapidly replacing the press regardless of whether it is a concern or not. They are shipping me a new press body and a return label so I can send my first one back to be inspected. Area 419 customer service is outstanding, I truly appreciate their hard work and dedication.While it would have likely never been an operational issue, it's still not right.
David knows this already, but for those following along at home, a replacement and return label are already on the way to him. As this is still a fairly new product, virtually every issue (real or perceived) is brought back in so we can inspect, find the issue, and make a correction to our process if need be.
Although I had no doubt Area 419 would remedy the issue, it's still nice to see it in action.