I ordered a Geissele SSA-E for my LMT MWS directly from Geissele. Upon receiving it I immediately installed it in my MWS. The trigger felt amazing but I would get a good amount of creep from time to time. The creep was very inconsistent, some trigger pulls had a perfect brake with zero creep and others had a good amount of creep prior to the brake. I was not able to tolerate the inconsistency in the trigger so I contacted Geissele via email at 9:30 P.M. on a Wednesday evening. To my surprise I received a reply at 9:59 P.M. the same evening (WOW)! In an email signed by Bill himself were suggestions of areas to check that may be causing the creep. Per Bill's suggestions, the following evening, I checked all areas visible in the lower receiver for rubbing. To my untrained eye I could not see any potential areas of rub. Knowing that Bill himself would be better able to assess the situation, I took a few high quality photos and emailed them to him at 8:05 P.M.. At 9:06 P.M. that evening Mr. Geissele once again promptly responded to my email stating that after viewing the photos he too was not able to see any areas or potential rub which would be causing the inconsistent creep in my second stage. Bill this time suggested that I remove the ambi safety selector, as they are sometimes problematic, and then check the pull again. Bill also stated that if I would like, then he would be happy to either inspect my lower receiver or send me a new trigger to try. I replied to Bill that I would remove the safety and check the trigger for creep on Saturday. Well...this morning I woke up and decided to remove the safety selector and give the trigger a try. Removing the safety decreased the incidence of creep but I still, on occasion, experienced it. At 2:13 P.M. this afternoon I once again emailed Geissele to notify him of the results. At 3:09 P.M. Geissele responded informing me that he would be sending me a new trigger to try. What business owner responds to a customer complaint late in the evening after business hours? Furthermore, who responds on a Saturday? Oh, and as another gesture of Top Notch Customer Service Mr. Geissele provided me with a 20% discount code to use should I decide to purchase something else from his company. I can't say enough good things about Geissele. Their product is definitely top notch and they have the customer service to match. I thought Larue Tactical had great service (don't get me wrong, they are very good), but I think Geissele may be the best customer service that I have ever received. Thank you Mr. Geissele.