CHPWS RMR plates are JUNK and their customer service is just as bad

EODsniper

Private
Minuteman
Nov 28, 2020
31
28
Nevada
Wait, I though his text message said your sights were installed?


Ambitious timeline. Don't you know there's a pandemic going on?
Yeah I have a text from the company stating my sights have been installed and waiting for a signature. And then an email stating my slide would ship last Thursday from Buck himself.
 

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EODsniper

Private
Minuteman
Nov 28, 2020
31
28
Nevada
Thanks @C&H PWS what a stand up company. After telling me yourself my slide was complete last Wednesday and would ship Thursday December 10th you get mad at me a week later asking where my stuff is. I have every email and text from the day I sent you my slide (September 8th)proving the incompetence and unreasonable aggression to me.
From the start your website and your receptionist told me 2-4 week lead time. If covid and quarantine was an issue it should have been stated and not brought up two months later.

Reasons from your company on why my project has taken 14 weeks and isn’t getting returned complete.
- waiting for a CNC program to begin my slide 3 weeks after receiving my slide.
-covid sent all your employees home
- waiting for correct iron sights at week 14 after my work order from September stated exactly what sights would be used for my project so I guess you didn’t order them
- you (Buck) directly telling me my project was not standard even though your website stated the options I chose are the only ones for S&W M&P (pictures of your website to prove this)
For claiming to be the industry leader for optic milling and slide cuts you sure don’t back that up.
Im excited to receive my incomplete slide and more than likely missing parts as others have posted about. But thank god you have stand up customer service and all you have to do is call to sort out your lack of follow through with customers. I hope everyone sees this and realizes you’re a nightmare of a company to deal with.
 

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TheGerman

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  • Jan 25, 2010
    8,319
    19,222
    the Westside
    what a dipshit. He’s tooling around in the gem state and his business is flailing in Florida....


    Nope, same dude, same company. All the dots connect. Not sure how the Florida to Georgia thing happened, but yeah, same dude.

    Its basically impossible to get a BLM permit for a firearms related business operating on BLM land. It's a weird circular thing of you needing to be able to prove its safe, yet they have zero guidelines for safety to put anything you do/dont do up against. Also since its a 2A business, they can't tell you no because that would be an infrigement, and ironically, you could go on the exact same spot on BLM land and shoot a rifle right now, without a permit or asking anyone for any kind of permission; they also don't want to tell you yes because it puts some liability on them for allowing it.

    It's near impossible to get anything other than a temporary BLM permit for things like a weekend competition or something.

    Except for this one guy in Utah.
     
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    b6graham

    MMPRL
    PX Member
    Minuteman
  • Jul 29, 2014
    5,136
    4,163
    Boston
    Fuck Mittens.

    That guy is such a milquetoast mom jean wearing faggot that he'd fucking piss himself at the idea of trying to shoot a machine gun, let alone at night.

    Fuck that limp wrist motherfucker through the hole sewn into his magical underpants right over his asshole.
    tell us how you really feel
     

    BA1412

    Private
    Minuteman
    Mar 8, 2018
    20
    18
    Not to hijack this thread... but my curiosity is killing me. I must know of this "Mittens"...
     

    JLP83

    Sergeant
    Supporter
    PX Member
    Minuteman
  • May 22, 2017
    433
    467
    Fort Worth TX
    Fuck Mittens.

    That guy is such a milquetoast mom jean wearing faggot that he'd fucking piss himself at the idea of trying to shoot a machine gun, let alone at night.

    Fuck that limp wrist motherfucker through the hole sewn into his magical underpants right over his asshole.
    So he never returned your call?
     
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    drwood96

    Samsonite! I was way off!
    PX Member
    Minuteman
  • Sep 16, 2017
    656
    406
    Tuscaloosa, AL
    rolltide.com
    Well this will be an unpopular post here but against the advise on this thread, I redeemed my free optic cut cert and sent my spare slide to them.

    Timeline:
    • Jan 4th - Mailed
    • Jan 6th - They received then called to verify info and cut.
    • Jan 13 - Cut complete and call to verify shipping info
    • Jan 15th - slide received.
    Everything looks good so far. I’ll get pics of the cut when the slide parts come it.
    4A806C67-C5F3-47F2-964B-9E5EB1FEB75A.jpeg
    2413AE32-6FAF-491D-AA70-7A3097D7ED1E.jpeg
     
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    lash

    Swamp Rat
    PX Member
    Minuteman
    Sep 28, 2012
    6,886
    8,010
    62
    Central Florida
    Well this will be an unpopular post here but against the advise on this thread, I redeemed my free optic cut cert and sent my spare slide to them.

    Timeline:
    • Jan 4th - Mailed
    • Jan 6th - They received then called to verify info and cut.
    • Jan 13 - Cut complete and call to verify shipping info
    • Jan 15th - slide received.
    Everything looks good so far. I’ll get pics of the cut when the slide parts come it.
    View attachment 7528941
    View attachment 7528942
    Good for you! I don’t hold it against anyone for getting lucky.
     

    beretta_man11

    Sergeant
    PX Member
    Minuteman
    Feb 17, 2010
    838
    158
    36
    MS
    Well this will be an unpopular post here but against the advise on this thread, I redeemed my free optic cut cert and sent my spare slide to them.

    Timeline:
    • Jan 4th - Mailed
    • Jan 6th - They received then called to verify info and cut.
    • Jan 13 - Cut complete and call to verify shipping info
    • Jan 15th - slide received.
    Everything looks good so far. I’ll get pics of the cut when the slide parts come it.
    View attachment 7528941
    View attachment 7528942

    Maybe they are taking notes from threads like this and trying to address their issues. Glad yours came out well.
     

    jb0311

    Sergeant of the Hide
    PX Member
    Minuteman
    Jan 22, 2019
    300
    323
    Maybe they are taking notes from threads like this and trying to address their issues. Glad yours came out well.
    Doubtful given the attitude the owner has had from the very start. He wouldn't still be in business if he jacked up every single order. Same with places like PTG and Optics Planet. Sure you might have an order that goes through without any hiccups but it's like rolling the dice. The biggest issue with the OPs order wasn't the garbage workmanship, it was the response/customer service from the owner when asked to make it right.
     

    Coldfuzion

    Serviens
    PX Member
    Minuteman
    Jan 25, 2013
    295
    24
    38
    Greeneville, TN
    I'd like to add to your tale with my own that just finished about two hours ago but started awhile ago.

    Just got my rifle back today, long and short, bought a contract m40a6 barrel from them, barrel finally came in at end of June. Talked to them about truing action and installing the barrel and cut/thread for surefire muzzle brake. Quoted 400 and I already paid shipping for the barrel so wouldn't be extra for shipping back. Said cool shipped in hard case a stripped action, surefire muzzle brake NIB, badger lug and they received on July 2nd 2020. Was told wouldn't be but a few weeks they got new machines in and had to setup. Few months go by, told backed up due to covid, few more months update was it was going slow. Then I get notice of something shipping to me, got excited but turns they accidentally shipped just the barrel to me, told to refuse shipment so it would go back to them, they get it call me asking why I refused it. Got that worked out then told would be a few weeks. Then few more months go by and I get a random call from a rifle builder in another state, tells me his doing all the work since someone left from the other company. Was like fine just want it done, go through specs, asks me about the case then tells me its gone, and ends up being more money and shipping again. Agreed and sent check. Just wanted it back at this point. Arrives today and I won't name the smith but yea. Its home finally and the ordeal is over with. Mad I sold my lathe a few years ago would be easier to blend what I have now. Oh and didn't get my shims back for the surefire brake so tracking those down tomorrow.

    Not looking for anything to be done just telling my story as it happened. Next time LRI for sure or if I can get Mark Williams to do my next build even better. Can use the case and shims and extra dough to keep them warm at night but definitely not a company I'd recommend in any shape or form doing business with.

    * Edited to add the word barrel after M40A6
     
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    NateSavannah

    Sergeant of the Hide
    PX Member
    Minuteman
  • May 25, 2020
    442
    356
    Georgia
    www.None.com
    I'd like to add to your tale with my own that just finished about two hours ago but started awhile ago.

    Just got my rifle back today, long and short, bought a contract m40a6 from them, barrel finally came in at end of June. Talked to them about truing action and installing the barrel and cut/thread for surefire muzzle brake. Quoted 400 and I already paid shipping for the barrel so wouldn't be extra for shipping back. Said cool shipped in hard case a stripped action, surefire muzzle brake NIB, badger lug and they received on July 2nd 2020. Was told wouldn't be but a few weeks they got new machines in and had to setup. Few months go by, told backed up due to covid, few more months update was it was going slow. Then I get notice of something shipping to me, got excited but turns they accidentally shipped just the barrel to me, told to refuse shipment so it would go back to them, they get it call me asking why I refused it. Got that worked out then told would be a few weeks. Then few more months go by and I get a random call from a rifle builder in another state, tells me his doing all the work since someone left from the other company. Was like fine just want it done, go through specs, asks me about the case then tells me its gone, and ends up being more money and shipping again. Agreed and sent check. Just wanted it back at this point. Arrives today and I won't name the smith but yea. Its home finally and the ordeal is over with. Mad I sold my lathe a few years ago would be easier to blend what I have now. Oh and didn't get my shims back for the surefire brake so tracking those down tomorrow.

    Not looking for anything to be done just telling my story as it happened. Next time LRI for sure or if I can get Mark Williams to do my next build even better. Can use the case and shims and extra dough to keep them warm at night but definitely not a company I'd recommend in any shape or form doing business with.
    Man as a guy who lost my career to covid, just had the replacement job fall thru due to covid. Ive felt the full brunt of this bullshit.
    That company screwed you over. Covid is hardly an excuse. Unfortunate being a good person isnt something so many people care about.
     
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    NateSavannah

    Sergeant of the Hide
    PX Member
    Minuteman
  • May 25, 2020
    442
    356
    Georgia
    www.None.com
    I hear ya I'm an IT Director for Movie theatre chain and its been a rough year.

    Good luck out there and remember only 1,458 more days till he's out now.
    ya Im an audio engineer for live events and concerts....... 15plus years for nothing. industry disappeared over night.
    whatever. Seems like a great opportunity to move to texas.
     

    gunsnjeeps

    Retired Swab Jockey
    PX Member
    Minuteman
    Dec 15, 2009
    1,524
    412
    Norfolk, Va
    To finish one on time job how many got pushed back. Wish I had done the CNC classes over the summer and bought one.
     

    denomolos

    Private
    Minuteman
    Jan 23, 2021
    1
    0
    Southwest
    I received an extremely poorly made plate and even worse CS experience. Never doing business with them again
     
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    NateSavannah

    Sergeant of the Hide
    PX Member
    Minuteman
  • May 25, 2020
    442
    356
    Georgia
    www.None.com
    Ive been reading this thread as people contribute to how messed up this company is. so I googled it. this place is 10 minutes from me. right down the road. get your shit together buck. you makin the hill look bad.
     

    Outcome

    Monica
    PX Member
    Minuteman
    Feb 22, 2017
    49
    11
    Colorado
    Glad I found this thread before I bought anything.

    I was looking at the CHPWS and Bobro plates with the integrated rear. I knew that I didn't want 4-40s since I've heard multiple times about the rds losing it zero, round count ranged between 50-300 rounds. Buddy who shoots a lot has had his loosen up every 300 live clockwork on his LTT Elite. He got nasty responses saying he tightened it up wrong. Anyways the way CHPWS's website had their plate's description let it be vague as they kept stating that you needed to have the factory RMR mounting holes from sig in order to work and that it uses the RDS's provided screws, up to and including linking to their service to add said screw holes. I contacted them asking how it was mounted. We proceed to go back and forth for over a week until I send a photo of my rmr direct mounted to the slide with a .040" gap in front and asking how can it be directly mounted to the slide and not have a gap. No reply. All in all, within a single day some random dude on Facebook was not only more helpful but also had more tact and was actually responsive. For others looking at the CHPWS plate with the 10-8 rear sight does NOT mount to the slide Like the description insinuates. Pics included for posterity.

    Thanks to everyone it gave me the heads up and I'm going with the Bobro plate, even with the aluminum threaded holes, as I don't trust CHPWS.


    Capture.PNG142064601_10221581629664714_8159164982345870882_n.jpg141056973_10158002880522861_4431123128415823703_o.jpg
     

    59core

    Private
    Minuteman
    May 12, 2020
    38
    20
    Does anyone know the details about Buck's affiliation with MDT? I wonder what they would have to say regarding what's happened with him.
     

    bribassguy

    PRS Shooter -
    PX Member
    Minuteman
    Aug 27, 2010
    669
    178
    38
    Central PA
    I wish that there were Bobro plates for HK.... Optics Ready but no plates for MONTHS!!!!

    I've only found on the bay for $200 with days to go.
     

    Baron23

    Check 6
    PX Member
    PX Member
    Minuteman
  • Mar 19, 2020
    964
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    Maryland
    Does anyone know the details about Buck's affiliation with MDT?
    Well dang...I didn't know the broad brush about him having a relationship with MDT much less details.

    May I ask please for a source for this relationship. I have zero to do with this jerkoff or his business but I do very much like MDT as a company from a customer perspective.

    Thanks
     

    earthquake

    Trained Observer
    PX Member
    Minuteman
  • Jul 30, 2009
    2,233
    1,035
    Sand Point, AK
    AFAIK, he is a brand-ambassador or something and shot/shoots(?) for their team. I always saw the C&HPWS gang show up at K&M matches down south, in those big MDT vans showing off their wares etc. on vendor/demo day before the match. I think it was also set up as a mobile rifle repair shop too. A few other teams guys (not C&HPWS) would drive the vans around too up here in Ohio. I don't know how or why MDT picks who does that for them. Just my observation.
     
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    59core

    Private
    Minuteman
    May 12, 2020
    38
    20
    Well dang...I didn't know the broad brush about him having a relationship with MDT much less details.

    May I ask please for a source for this relationship. I have zero to do with this jerkoff or his business but I do very much like MDT as a company from a customer perspective.

    Thanks

    It's on the MDT website: https://mdttac.com/ca_en/blog/mdt-match-van/

    It just said that he drove the MDT Match van and didn't have further details. Facebook had a post that listed him as part of the MDT shooting team in 2019.
     
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