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Rifle Scopes Nightforce told me to use 100in/lbs on ring clamps - it broke

I wish I could say this was news, but over a decade ago I also asked for specs for ring screws and was told something wildly out of line. I confirmed it with them a second time before doing it, then I used the quoted number and had the screw head seperate. I sen the rings back and they claimed that it was all fine, admitting the mistake. I still buy from them, but they clearly have some dumbasses in support.