Not sure if this is right place, but I wanted to give kuddos to Springfield. I bought a M6 Scout at a pawn shop, was a little rough, got it for 200.00. When I tried it out it wouldn't extract the 410. Called Springfield, told them I got it used. Told me to send it in and they would take a look. Well 3 weeks later I got it back from them. Extractor was replaced, chambers refinished, cartridge holder replaced, and the gun was completely reparkerized. Looks and works like new. And now the good part, all of this was done at no charge to me. They even shipped it back on their dime. Now that is what I call customer service. Just wanted to share my experience with them. I think my next purchase will be Springfield 1911 Compact.