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PVA Status Updates: Hancock Rifle & NUCLEUS Barreled Action

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The coupon code is for cleaning supplies from BoreTech and a discount on a brake from PVA.

Wait! I took advantage of the discount code for the brake, (It’s an awesome brake by the way.) but I missed the code for BoreTech supplies. I’ve already ordered the Eliminator Bore Cleaner, but there’s more that I could certainly use. I guess I need to dig my paperwork back out.

Thanks Josh.
 
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ARC filled retail orders before dealer orders. The latest hold up on actions is the bolt head update and plating issue that was covered several posts above, that's been a holding pattern since early December. They filled some of our orders, in piecewise form but apparently retail orders are taking precedent over dealer orders.

How many Nucleus actions out of ARC’s next batch are you getting and when does Ted expect to ship them? Will that get us through the January 2018 orders?
 
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How many Nucleus actions out of ARC’s next batch are you getting and when does Ted expect to ship them? Will that get us through the January 2018 orders?
Wait.. January 2018 Hancock orders have not all been filled yet or just regular actions?
 
At this point, I don’t teally care who’s at fault. Business is messy and shit happens. I just want some clarity into when I will have my Nucleus BA.
 
This has been a long wait. I get ....stuff happens, but there needs to be clarity on when orders will be fulfilled.
 
My LH Nucleus arrived in about a month. Ordered directly from ARC.
That is completely unacceptable to me and should be unacceptable to PVA as well. When I ordered in early April of 2018, I was under the impression that I would be receiving my JHR in late August, maybe Sept. In Sept , I contacted Josh and asked when I would receive my rifle, he then explained to me that if they received the ATF variance soon (they received it the day after we spoke) that I should receive my JHR the first couple weeks of DEC. Its now Jan, and I have no clue when order number 2390 will be filled, more importantly, neither does PVA. Its disheartening to hear that guys can order directly from ARC and receive an action, LH to boot, in a month. If there's a problem between ARC and PVA, PVA should be up front with us and provide an explaination. We also deserve a reasonable time frame as to when we will receive our orders.
 
That is completely unacceptable to me and should be unacceptable to PVA as well. When I ordered in early April of 2018, I was under the impression that I would be receiving my JHR in late August, maybe Sept. In Sept , I contacted Josh and asked when I would receive my rifle, he then explained to me that if they received the ATF variance soon (they received it the day after we spoke) that I should receive my JHR the first couple weeks of DEC. Its now Jan, and I have no clue when order number 2390 will be filled, more importantly, neither does PVA. Its disheartening to hear that guys can order directly from ARC and receive an action, LH to boot, in a month. If there's a problem between ARC and PVA, PVA should be up front with us and provide an explaination. We also deserve a reasonable time frame as to when we will receive our orders.

I said above (previous page before this latest dialogue) that we got shipping notice of 55 more JHR actions late last week and we will be notifying folks shortly in those. That should take us through March but I need to look on the order sheet at the shop.

There are a couple of LH ones in there, I think 2 or 3 but I'm working off memory as the notification and invoice are on the shop computer not at home.

As to Nucleus actions, I have no further information on the deliveries and I'm not going so suppose anything because any supposition of "it should be _______" on my part is taken as gospel against which to complain publicly. What I can say is that ARC knows how many we need and they're working on it. Past that, I can't say with any certainty.
 
If I were you guys, I will change to another action, I tried ARC Nucleus. It is good but not worth to wait for a year. It takes you time to ask the status of the action every month.
You can do a lot of things in a year. And here is no ETA now.
Why do not pay more to get TL3 or Origin.
Nucleus has 3 lugs, but not that perfect, in my mind.
3 Lugs are not an excuse to wait a year.
 
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Thats bad news

Hi,

So just to be clear...do you or do you not have an order into PVA for a JHR and/or Nuclues barreled action?

Bohem has laid it out pretty clear as to what is going on and as to how it is going on to the best of his control.

Anyone wonder why ARC would fill direct orders first, then fill dealer orders should just look at the direction this thread is starting to go.

Way easier for ARC to deal with a couple dealers with needing answers and updates than to deal with 100s different direct orders wanting information and updates.

While PVA and dealers are stuck dealing with the angry customers instead of ARC.


Sincerely,
Theis
 
Rant Warning On:

I suggest all the complainers NEVER order anything from anywhere. Just go to a store, find something you like and buy what is in front of you and get instant satisfaction. The rest of us patient folks who are willing to wait for something special can anticipate our satisfaction without all the crying and complaining. It will also free up the people working their collective azzes to work on our rifles instead of babysitting impatient crybabies.

If you are not clear on the problems getting the JCH rifles, read the entire thread before commenting.

Rant Off:
 
I don't think anyone who preordered had any immediate gratification expectations. The perception seems to be that ARC isn't integrating the orders through PVA like outlined in the email sent out. Hence the head scratching and frustration.
 
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I realize that any request for a refund or change in order from PVA is sticking it to Josh, who doesn't deserve it. ARC is out of line if they're shipping new Nucleus orders to customers ahead of any of PVAs customers that pre-ordered a year ago. I've emailed ARC and will see what they come back with.

To Josh & Jeremy - I appreciate the honesty even if its not what people want to hear. My frustration isn't directed at you guys. ARC prioritizing retail orders over paid/deposited pre-orders is just pitiful customer policy and it sucks you guys get caught in the middle.
 
My wife is counting on PVA to take a long time ... I haven't told her I have to also get a scope with it.... :) Course.. I am crossing my fingers for next winter for a Left Handed Unicorn JCH.
 
Yep, ARC is the main issue, because as I know, one of the guys in our shooting range. Ordered ARC N in Mar and already get the action in Oct. So hopefully PVA can change another action for their JHR rifle.
 
WOW, I have not read this thread for a while. Seems ARC has turned into a crap company. Usually its the dealers/builders getting the most actions. I did the preorder from ARC and its been sitting in the closet for the past 2 months. Still not sure what I'm going to do with it.

The one thing I can say, is that Josh is posting on the forums with smoke coming out of his ears. Not many people do this. I graciously bow to his integrity/character.
 
I'm sure most of you know or have talked to Josh and know he would do anything to fulfill these orders.
This is his company and won't let anything get in the way of putting out the best product he can and
at this time he's committed to using ARC actions.
I'll bet after this he's going to look at another company to fulfill his next gen JHR.
Most people ordered from him knowing how good a chambering or rifle he makes.
This is only going to hurt ARC, I'm betting not many people are going to order another from them knowing how
they handled this, I wouldn't. I know using the bar-loc might be easier, but add a few bucks and get a TL3
or Origin and call it a day. Sometimes the shiny new toy isn't the best toy.
 
I said above (previous page before this latest dialogue) that we got shipping notice of 55 more JHR actions late last week and we will be notifying folks shortly in those. That should take us through March but I need to look on the order sheet at the shop.

There are a couple of LH ones in there, I think 2 or 3 but I'm working off memory as the notification and invoice are on the shop computer not at home.

As to Nucleus actions, I have no further information on the deliveries and I'm not going so suppose anything because any supposition of "it should be _______" on my part is taken as gospel against which to complain publicly. What I can say is that ARC knows how many we need and they're working on it. Past that, I can't say with any certainty.

Any way I could find out if I’m one of those 2 or 3 LH actions? ?
 
I'm sure most of you know or have talked to Josh and know he would do anything to fulfill these orders.
This is his company and won't let anything get in the way of putting out the best product he can and
at this time he's committed to using ARC actions.
I'll bet after this he's going to look at another company to fulfill his next gen JHR.
Most people ordered from him knowing how good a chambering or rifle he makes.
This is only going to hurt ARC, I'm betting not many people are going to order another from them knowing how
they handled this, I wouldn't. I know using the bar-loc might be easier, but add a few bucks and get a TL3
or Origin and call it a day. Sometimes the shiny new toy isn't the best toy.
I would be open to working out a swap on my Nucleus BA with PVA for an Origin. When I ordered the reason I went with the Nucleus was the earlier release date
 
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I said above (previous page before this latest dialogue) that we got shipping notice of 55 more JHR actions late last week and we will be notifying folks shortly in those. That should take us through March but I need to look on the order sheet at the shop.

There are a couple of LH ones in there, I think 2 or 3 but I'm working off memory as the notification and invoice are on the shop computer not at home.

As to Nucleus actions, I have no further information on the deliveries and I'm not going so suppose anything because any supposition of "it should be _______" on my part is taken as gospel against which to complain publicly. What I can say is that ARC knows how many we need and they're working on it. Past that, I can't say with any certainty.

When you say "that should take us through March", do you mean the March 2018 orders or do you mean that it will take you to March 2019 to build the 55 JHR's? Thanks
 
It’s easy to get mad at this stuff but it’s good to remember that both of these companies are run by great people. It’s probably not productive to shit all over ARC or especially PVA for all of this.

Most of us have been around enough to know that product releases are sometimes a shit show in the gun world.

I didn’t get the Hancock because I thought it would be in my hands quickly. I got it because I knew it would be very good, and I REALLY wanted to support what PVA was trying to do with the gun and the space they were trying to break into.

Nothing has changed much. I’m bummed about it too but I don’t know the whole story and never will. Don’t sweat the small stuff.
 
Ordered in August, the longer wait just gives me more time to save up for rings, comp, and bipod. Also gives my Omega a chance to get out of NFA jail.
 
This is the reason I left the private sector and went law enforcement. Small companies work in a fluid environment and small manufacturing get treated like they are running a 24h assembly line line. The pressures these companies endure while dealing the “I want it now” generation is enough to drive you crazy. What I have come to realize is that the most unreasonable customer will turn his frown upside down once he has his shiny new toy in hand. I used to love those customers that would call everyday demanding an update: “The update is that if I wasn’t wasting 3 hours of my day on the phone I could give you a definitive timeline.”
 
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The pressures these companies endure while dealing the “I want it now” generation is enough to drive you crazy.
Let's just be crystal clear here, because your post is a pretty big misrepresentation of the situation. This isn't people upset with ARC just because because they're entitled and "want it now".

This is people upset with ARC because they ordered the product 1 year ago and people who ordered the same product only several months ago are having their orders prioritized over the original pre-orders. This is people with legitimate complaints against American Rifle Company and how they've so poorly handled their action allocations.

Patriot Valley Arms is just, unfortunately, caught in the middle of all of this because they repeated what they were told by ARC to their customers and then got a raw deal.
 
I understand what you’re saying. I’ve just also been on the other end of it where a vender kept saying “they’ll ship this week.” For 16 months. I don’t know what PVA is going through but I sympathize with both parties. I would have a customer drop 1/2 down at $65k and then order parts. Then 4 weeks later with the customer breathing down my neck my vendor would say “I’ll get working on it after —— event (3 months later)”
 
I understand what you’re saying. I’ve just also been on the other end of it where a vender kept saying “they’ll ship this week.” For 16 months. I don’t know what PVA is going through but I sympathize with both parties. I would have a customer drop 1/2 down at $65k and then order parts. Then 4 weeks later with the customer breathing down my neck my vendor would say “I’ll get working on it after —— event (3 months later)”
I think we might be saying the same thing here, that the frustration shouldn't be towards PVA but instead towards the vendor that keeps delaying shipment of actions.

If I had to place a wager, my money would say that there's a pile of chambered and finished barrels sitting in a shop somewhere just waiting for an action to arrive for them to be screwed on and shipped out.
 
Yea, I think it was the “I want it now generation” that threw you off. That wasn’t just towards customers, vendors are included. I would be like “if you knew you wouldn’t start building parts till December why did you take payment in June!?” I would always get “you know it’s race season.” Yea in September!
 
Yea, I think it was the “I want it now generation” that threw you off. That wasn’t just towards customers, vendors are included. I would be like “if you knew you wouldn’t start building parts till December why did you take payment in June!?” I would always get “you know it’s race season.” Yea in September!
I think this will be a "learning lesson" for everyone involved, myself included. If you look at Larue and their beginnings, Mark suffered the same issues PVA is encountering with ARC, relying on vendors is not always reliable. Little by little, part by part, Mark Larue builds almost everything in house, if not everything (related to his rifles) to avoid outside vendor issues. Looking at PVA's instagram posts, they are teching up too and will most likely be less dependent on others in the future thus avoiding situations like this in the future. I guarantee that when the Larue Siete is available that Mark Larue won't be waiting on anything but the stock (maybe) to finish out the rifle. PVA can learn a lot from a Co. like Larue. I know, I know, M. Larue is either loved or hated, I am only mentioninh Larue because PVA can learn a lot from a Co. that started where they are now and overcame the small co-big growth obstacle.
 
Let's just be crystal clear here, because your post is a pretty big misrepresentation of the situation. This isn't people upset with ARC just because because they're entitled and "want it now".

This is people upset with ARC because they ordered the product 1 year ago and people who ordered the same product only several months ago are having their orders prioritized over the original pre-orders. This is people with legitimate complaints against American Rifle Company and how they've so poorly handled their action allocations.

Patriot Valley Arms is just, unfortunately, caught in the middle of all of this because they repeated what they were told by ARC to their customers and then got a raw deal.
just think, could have been an Origin with a cut rifled barrel. Or button rifled and 2 mags
 
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Like I said in my other post, Josh is a smart guy and this is all part of him growing his business.
I'm sure all rifle builders go threw some sort of problems when starting.
The great ones still around learned and adapted quickly.
PVA, will be one also.
 
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WOW, I have not read this thread for a while. Seems ARC has turned into a crap company. Usually its the dealers/builders getting the most actions. I did the preorder from ARC and its been sitting in the closet for the past 2 months. Still not sure what I'm going to do with it.

The one thing I can say, is that Josh is posting on the forums with smoke coming out of his ears. Not many people do this. I graciously bow to his integrity/character.

I think this will be a "learning lesson" for everyone involved, myself included. If you look at Larue and their beginnings, Mark suffered the same issues PVA is encountering with ARC, relying on vendors is not always reliable. Little by little, part by part, Mark Larue builds almost everything in house, if not everything (related to his rifles) to avoid outside vendor issues.

ARC has not turned into a crap company, its not TR.net. Ted has run into supplier issue's like TKO's story about Mark Larue. Ted said fuck it and ended up ordering a new Haas or something crazy to make parts because a supplier couldn't deliver on time and to specification. So evertyime there is a minor setback everything gets pushed back. I'm sure setting up the new 5 axis whatever took at least a week out of production. Ted used to post here pretty frequently, not so much any more, he's too busy working.

I'm sure they weren't imagining as many orders as they received either. Again they got more machines to help meet demand.

@wilson1911 Why don't you barrel that action and see if ARC is still crap.
 
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Never said it was a crap action. Just seemed like Josh was getting the shaft a bit, which is a CS issue. I'm not degrading the action at all....well its just that now I want a 6 br and I ordered a 223 and mag bolt-face with it. Just not sure what caliber I want next.
 
ARC has not turned into a crap company, its not TR.net. Ted has run into supplier issue's like TKO's story about Mark Larue. Ted said fuck it and ended up ordering a new Haas or something crazy to make parts because a supplier couldn't deliver on time and to specification. So evertyime there is a minor setback everything gets pushed back. I'm sure setting up the new 5 axis whatever took at least a week out of production. Ted used to post here pretty frequently, not so much any more, he's too busy working.

I'm sure they weren't imagining as many orders as they received either. Again they got more machines to help meet demand.

@wilson1911 Why don't you barrel that action and see if ARC is still crap.


The issues you mention are not ones that would cause ARC to supply actions to someone that ordered 2-3 months ago ahead of someone who ordered a year ago.

The core issue with ARC is that as they have actions ready, they are shipping them way out of order. Why should anyone who bought in the last 2-3 months get their action ahead of someone that bought a year ago? Regardless of parts issues or other problems, when Ted has actions ready they should go to customers in order of their purchase date. otherwise is it crappy customer service.
 
Why is ARC getting actions out before PVA? Because ARC was building Nucleus actions while PVA was still waiting on the variance approval from the ATF. You have to remember, ARC had approval of the Nucleus long before the variance was approved for the John Hancock. The ATF screwed PVA and ARC around, and drug them down the road so long, that they are having to play serious catch up with the JHR. ARC was not allowed to make the actions for the John Hancock until the variance had been approved. ARC was not going to stand around and not make actions while waiting on the variance approval. They were making Nucleus actions to sell. That's why there are more Nucleus actions available than there are JHRs.

Like Schmi015 said, on top of everything else, suppliers became problem. ARC and PVA both have invested many thousands of dollars on machinery and new employees so they wouldn't be dependent on outside vendors. AND...while all this was going on, PVA moved into a new facility that would accommodate the new machinery and employees. Go back and read this whole thread.

I guarantee you, nobody is more upset with the time this is taking than Josh. You want to blame somebody, blame the ATF. I don't know Josh, and I don't know Ted, but I've gotten to "know" them through these threads, and I could just about guarantee you that they are doing everything that they can to get these rifles out the door. In the mean time, both Ted and Josh have companies to run.
 
Why is ARC getting actions out before PVA? Because ARC was building Nucleus actions while PVA was still waiting on the variance approval from the ATF. You have to remember, ARC had approval of the Nucleus long before the variance was approved for the John Hancock..
You don't need ATF marking variances to ship standard Nucleus actions to PVA for the pre-ordered barreled actions. Nobody is talking about the John Hancock actions here, they're talking about barreled actions they ordered in January that have taken a backseat to the bare actions people ordered from ARC directly in June-October that have already arrived while those meant for barreled action pre-orders (which are not marked as John Hancock actions) have mysteriously failed to ship from ARC to PVA.
 
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You don't need ATF marking variances to ship standard Nucleus actions to PVA for the pre-ordered barreled actions. Nobody is talking about the John Hancock actions here, they're talking about barreled actions they ordered in January that have taken a backseat to the bare actions people ordered from ARC directly in June-October that have already arrived while those meant for barreled action pre-orders (which are not marked as John Hancock actions) have mysteriously failed to ship from ARC to PVA.
Ive been following this thread from the beginning and I never once noticed a post from ARC saying they were going to work PVA's orders for the Nucleus actions into their order que by date and time the order was placed. All this information came from PVA. It seems to me that PVA tried speaking for ARC too much throughout this process and its coming back to haunt them. Im sure the guys at PVA are just as frustrated as everyone else.
 
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"We don't have an estimate as to when we're getting the first actions for the BA's, we did send a spreadsheet with timestamps on orders to the second and ARC is integrating those orders into their flow to fulfill them."
Copy and paste from email in July
 
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"We don't have an estimate as to when we're getting the first actions for the BA's, we did send a spreadsheet with timestamps on orders to the second and ARC is integrating those orders into their flow to fulfill them."
Copy and paste from email in July
That post was made by PVA not ARC... thats my point, PVA was speaking for ARC.
 
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"We don't have an estimate as to when we're getting the first actions for the BA's, we did send a spreadsheet with timestamps on orders to the second and ARC is integrating those orders into their flow to fulfill them."
Copy and paste from email in July

Well, to me, common sense would indicate this 'data' would and should be integrated into ARC's production schedule...But, that's just me... I just recently put down a deposit on a JHC rifle and don't expect anything for....months??? I'm more interested to find out if the Geiselle trigger, which I just received and is sitting on my desk, will function properly in my someday JHR... :)
 
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