- Thread starter .sk.
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Re: Great problem with the H-S Precision rifle.
torsional break:
lateral break:
sorry, i don't have a first hand picture of a tension break.
torsional break:
lateral break:
sorry, i don't have a first hand picture of a tension break.
Re: Great problem with the H-S Precision rifle.
No genius here,but after reading most of the info on this major malfunction and looking at the photos. The (vise like marks) mentioned above in thread,could they have come from the poor inletting job on the stock's aluminum chassis. Looks like it would be about in the correct spot when the stock was tightened down. Just a new thought.
No genius here,but after reading most of the info on this major malfunction and looking at the photos. The (vise like marks) mentioned above in thread,could they have come from the poor inletting job on the stock's aluminum chassis. Looks like it would be about in the correct spot when the stock was tightened down. Just a new thought.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">Those marks aren't even deep enough to wory about other than finish, they would have to be alot deeper to have helped put enough stess on the action to remotely assist in the break. I use a vise several times a week and marks like that are left with minimal force and no metal stress to any other parts and alot of the metal I deal with is not heat treated. </div></div>
to me, they don't even look like they are into the finish. they look like they'd buff out if you wiped them down with some oil. </div></div>
I Am going to agree With 300sniper. Those mark are so light I don't see how they could be involved. To break that action while in a vice would have done major damage to the metal.
For the comment on breaking 1.5" bolt's with 300 ft lbs. You need to start buying better bolts. We do 1000 ft lbs all the time and ours don't break.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">Those marks aren't even deep enough to wory about other than finish, they would have to be alot deeper to have helped put enough stess on the action to remotely assist in the break. I use a vise several times a week and marks like that are left with minimal force and no metal stress to any other parts and alot of the metal I deal with is not heat treated. </div></div>
to me, they don't even look like they are into the finish. they look like they'd buff out if you wiped them down with some oil. </div></div>
I Am going to agree With 300sniper. Those mark are so light I don't see how they could be involved. To break that action while in a vice would have done major damage to the metal.
For the comment on breaking 1.5" bolt's with 300 ft lbs. You need to start buying better bolts. We do 1000 ft lbs all the time and ours don't break.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: wdebo</div><div class="ubbcode-body">
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">Those marks aren't even deep enough to wory about other than finish, they would have to be alot deeper to have helped put enough stess on the action to remotely assist in the break. I use a vise several times a week and marks like that are left with minimal force and no metal stress to any other parts and alot of the metal I deal with is not heat treated. </div></div>
to me, they don't even look like they are into the finish. they look like they'd buff out if you wiped them down with some oil. </div></div>
I Am going to agree With 300sniper. Those mark are so light I don't see how they could be involved. To break that action while in a vice would have done major damage to the metal.
For the comment on breaking 1.5" bolt's with 300 ft lbs. You need to start buying better bolts. We do 1000 ft lbs all the time and ours don't break. </div></div>
grade of bolt makes a world of difference.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: wdebo</div><div class="ubbcode-body">
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">Those marks aren't even deep enough to wory about other than finish, they would have to be alot deeper to have helped put enough stess on the action to remotely assist in the break. I use a vise several times a week and marks like that are left with minimal force and no metal stress to any other parts and alot of the metal I deal with is not heat treated. </div></div>
to me, they don't even look like they are into the finish. they look like they'd buff out if you wiped them down with some oil. </div></div>
I Am going to agree With 300sniper. Those mark are so light I don't see how they could be involved. To break that action while in a vice would have done major damage to the metal.
For the comment on breaking 1.5" bolt's with 300 ft lbs. You need to start buying better bolts. We do 1000 ft lbs all the time and ours don't break. </div></div>
grade of bolt makes a world of difference.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
I think there could be certain bolts that are softer even though they are larger in shank design, think a plow bolt or somethig that has a given break away strength/ tensile rate. I don't deal with that alot I work in the automotive field so I stay in the 6-8 grade range but have seen some funny things when loads and odd abuse is put into play.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
I think there could be certain bolts that are softer even though they are larger in shank design, think a plow bolt or somethig that has a given break away strength/ tensile rate. I don't deal with that alot I work in the automotive field so I stay in the 6-8 grade range but have seen some funny things when loads and odd abuse is put into play.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body">torsional break:
lateral break:
</div></div>
Keep in mind that shear stress transfers a lot differently through solid cylinders than the same force through a hollow cylinder even when the force is applied on exactly the same axis. (This is also why a hollow cylinder resists bending forces much better than a solid cylinder). A real basic equation one can use to build more equations off of (but we know none of these values so this is purely academic and as basic as I can make it) is-->
[t=V/A] or depending on the application [t=(4/3)(V/A)]
where
t= shear stress
A= C.S. area
V= force
So while the pictures you posted are cool they're not really applicable here. In other words: if no material defect is found and one were to start looking for force related patterns in the metal to figure out what happened you couldn't use references from solid cylinders. Cool pics is that your axle?
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body">torsional break:
lateral break:
</div></div>
Keep in mind that shear stress transfers a lot differently through solid cylinders than the same force through a hollow cylinder even when the force is applied on exactly the same axis. (This is also why a hollow cylinder resists bending forces much better than a solid cylinder). A real basic equation one can use to build more equations off of (but we know none of these values so this is purely academic and as basic as I can make it) is-->
[t=V/A] or depending on the application [t=(4/3)(V/A)]
where
t= shear stress
A= C.S. area
V= force
So while the pictures you posted are cool they're not really applicable here. In other words: if no material defect is found and one were to start looking for force related patterns in the metal to figure out what happened you couldn't use references from solid cylinders. Cool pics is that your axle?
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
I think there could be certain bolts that are softer even though they are larger in shank design, think a plow bolt or somethig that has a given break away strength/ tensile rate. I don't deal with that alot I work in the automotive field so I stay in the 6-8 grade range but have seen some funny things when loads and odd abuse is put into play. </div></div>
The bolts are not soft bolts, Since they are being used on construction equipment
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
I think there could be certain bolts that are softer even though they are larger in shank design, think a plow bolt or somethig that has a given break away strength/ tensile rate. I don't deal with that alot I work in the automotive field so I stay in the 6-8 grade range but have seen some funny things when loads and odd abuse is put into play. </div></div>
The bolts are not soft bolts, Since they are being used on construction equipment
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
There are a lot of factors that could go into breaking any bolt regardless of the size. So yes it's very possible to break a 1-1/2" bolt with 300lbs, I could twist off a 5" bolt with 1 ounce of force, I could also twist an entire building off it's foundation with one ounce of force, it's all about how that force is applied about a point via "r". Forces that haven't been discussed here such as moment forces and impact type forces but I won't go down that road because this gun/bolt situation doesn't warrant this conversation.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
There are a lot of factors that could go into breaking any bolt regardless of the size. So yes it's very possible to break a 1-1/2" bolt with 300lbs, I could twist off a 5" bolt with 1 ounce of force, I could also twist an entire building off it's foundation with one ounce of force, it's all about how that force is applied about a point via "r". Forces that haven't been discussed here such as moment forces and impact type forces but I won't go down that road because this gun/bolt situation doesn't warrant this conversation.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: High Binder</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
There are a lot of factors that could go into breaking any bolt regardless of the size. So yes it's very possible to break a 1-1/2" bolt with 300lbs, I could twist off a 5" bolt with 1 ounce of force, I could also twist an entire building off it's foundation with one ounce of force, it's all about how that force is applied about a point via "r". Forces that haven't been discussed here such as moment forces and impact type forces but I won't go down that road because this gun/bolt situation doesn't warrant this conversation. </div></div>
What I was referring to was earlier in the post someone thought they placed this gun in a vise and broke the action with a wrench. Which would be very possible with enough leverage, But highly unlikely.
I can tell from your post you know much more about physics and engineering than I do. But line up 10 1.5" bolts torque them to 300ft lbs with a torque wrench and none of them will break. Unless something is wrong bolt.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: High Binder</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
There are a lot of factors that could go into breaking any bolt regardless of the size. So yes it's very possible to break a 1-1/2" bolt with 300lbs, I could twist off a 5" bolt with 1 ounce of force, I could also twist an entire building off it's foundation with one ounce of force, it's all about how that force is applied about a point via "r". Forces that haven't been discussed here such as moment forces and impact type forces but I won't go down that road because this gun/bolt situation doesn't warrant this conversation. </div></div>
What I was referring to was earlier in the post someone thought they placed this gun in a vise and broke the action with a wrench. Which would be very possible with enough leverage, But highly unlikely.
I can tell from your post you know much more about physics and engineering than I do. But line up 10 1.5" bolts torque them to 300ft lbs with a torque wrench and none of them will break. Unless something is wrong bolt.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: wdebo</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: High Binder</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
There are a lot of factors that could go into breaking any bolt regardless of the size. So yes it's very possible to break a 1-1/2" bolt with 300lbs, I could twist off a 5" bolt with 1 ounce of force, I could also twist an entire building off it's foundation with one ounce of force, it's all about how that force is applied about a point via "r". Forces that haven't been discussed here such as moment forces and impact type forces but I won't go down that road because this gun/bolt situation doesn't warrant this conversation. </div></div>
What I was referring to was earlier in the post someone thought they placed this gun in a vise and broke the action with a wrench. Which would be very possible with enough leverage, But highly unlikely.
I can tell from your post you know much more about physics and engineering than I do. But line up 10 1.5" bolts torque them to 300ft lbs with a torque wrench and none of them will break. Unless something is wrong bolt. </div></div>
Yeah, without the action in my hands to measure, Rockwell, and alloy there is simply no way to calculate the forces needed to cause that failure in terms of torque in a vise like you mentioned. It could be grams of force of tons of force. I tend to agree and just wanted to illustrate that there are other factors involved when talking about these kind of breaks so I was really just creating ludicrous situations to illustrate that there are other possibilities. You're right of course in that under 99.999% of circumstances a 300'/lb torque force on a 1-1/2" bolt isn't going to break it.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: wdebo</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: High Binder</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: nortex</div><div class="ubbcode-body">
grade of bolt makes a world of difference. </div></div>
you still <span style="font-style: italic">shouldn't</span> be able to break any 1-1/2" bolt with 300 ft/lbs. </div></div>
There are a lot of factors that could go into breaking any bolt regardless of the size. So yes it's very possible to break a 1-1/2" bolt with 300lbs, I could twist off a 5" bolt with 1 ounce of force, I could also twist an entire building off it's foundation with one ounce of force, it's all about how that force is applied about a point via "r". Forces that haven't been discussed here such as moment forces and impact type forces but I won't go down that road because this gun/bolt situation doesn't warrant this conversation. </div></div>
What I was referring to was earlier in the post someone thought they placed this gun in a vise and broke the action with a wrench. Which would be very possible with enough leverage, But highly unlikely.
I can tell from your post you know much more about physics and engineering than I do. But line up 10 1.5" bolts torque them to 300ft lbs with a torque wrench and none of them will break. Unless something is wrong bolt. </div></div>
Yeah, without the action in my hands to measure, Rockwell, and alloy there is simply no way to calculate the forces needed to cause that failure in terms of torque in a vise like you mentioned. It could be grams of force of tons of force. I tend to agree and just wanted to illustrate that there are other factors involved when talking about these kind of breaks so I was really just creating ludicrous situations to illustrate that there are other possibilities. You're right of course in that under 99.999% of circumstances a 300'/lb torque force on a 1-1/2" bolt isn't going to break it.
Re: Great problem with the H-S Precision rifle.
One can discuss and come up with anything, if the incident
did not happen on the eyes of many people.
Scratches on the cover appeared later, it can be seen in the photos.
If someone is inattentive, can reread my posts.
http://www.snipershide.com/forum/ubbthreads.php?ubb=userposts&id=50333
Every word we can prove in the court.
HS precision still DID NOT ANSWER ! ! !
They only confirmed that they know about the problem.
One can discuss and come up with anything, if the incident
did not happen on the eyes of many people.
Scratches on the cover appeared later, it can be seen in the photos.
If someone is inattentive, can reread my posts.
http://www.snipershide.com/forum/ubbthreads.php?ubb=userposts&id=50333
Every word we can prove in the court.
HS precision still DID NOT ANSWER ! ! !
They only confirmed that they know about the problem.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: .sk.</div><div class="ubbcode-body">
Every word we can prove in the court.
HS precision still DID NOT ANSWER ! ! !
They only confirmed that they know about the problem.
</div></div>
Well the cost of a new receiver is a hell of a lot less than hiring experts to testify/test the metal. Especially since this would be a small claims court issue. Just the filing fees would cost 1/3-1/2 what a new receiver would cost so suing them isn't realistic.
Did you send them a link to this thread? You might do that and remind them that we are their customer base... It sounds like they're writing you off and are effectively saying "fuck you" so you might as well take off the gloves and post up your correspondence with them to buttress your position.
Are you in or out of your warranty period?
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: .sk.</div><div class="ubbcode-body">
Every word we can prove in the court.
HS precision still DID NOT ANSWER ! ! !
They only confirmed that they know about the problem.
</div></div>
Well the cost of a new receiver is a hell of a lot less than hiring experts to testify/test the metal. Especially since this would be a small claims court issue. Just the filing fees would cost 1/3-1/2 what a new receiver would cost so suing them isn't realistic.
Did you send them a link to this thread? You might do that and remind them that we are their customer base... It sounds like they're writing you off and are effectively saying "fuck you" so you might as well take off the gloves and post up your correspondence with them to buttress your position.
Are you in or out of your warranty period?
Re: Great problem with the H-S Precision rifle.
Picture number four in his pictures posted on 3-13-11 at 11:21 AM is a custom built Russian rifle hand made for the Russian marksman teams, Olympic team and Secret Service. That is a very Russian and specialised rifle. Not that it has anything to do with his problem just some people were talking about how many non-russian rifles were present and there was few russian made ones present.
Picture number four in his pictures posted on 3-13-11 at 11:21 AM is a custom built Russian rifle hand made for the Russian marksman teams, Olympic team and Secret Service. That is a very Russian and specialised rifle. Not that it has anything to do with his problem just some people were talking about how many non-russian rifles were present and there was few russian made ones present.
Re: Great problem with the H-S Precision rifle.
luvtoclimb is spot on about the other rifle in the photo. Very native and specialized to that area.
Also, you idgits who are discussing the marks on the receiver looking like vise marks need to go fishing and take a break. All you are looking at are the very light rub marks the edge of the AICS skins make on the receiver.
Refer back to some of the other photos where the action is sitting in the stock. Where do the skins stop? Typically AICS stocks make these same signature rub marks on every action you bolt in to them. The skins actually pinch the action radius slightly as the action is pulled down into the V-block of the chassis frame. That is my opinion only and, like you, I am basing it off of photos from half way around the world.
I believe that the OP has a legitimate failure. Not a knock against H-S. Things happen with all products and it is up to the two primary parties to sort out.
luvtoclimb is spot on about the other rifle in the photo. Very native and specialized to that area.
Also, you idgits who are discussing the marks on the receiver looking like vise marks need to go fishing and take a break. All you are looking at are the very light rub marks the edge of the AICS skins make on the receiver.
Refer back to some of the other photos where the action is sitting in the stock. Where do the skins stop? Typically AICS stocks make these same signature rub marks on every action you bolt in to them. The skins actually pinch the action radius slightly as the action is pulled down into the V-block of the chassis frame. That is my opinion only and, like you, I am basing it off of photos from half way around the world.
I believe that the OP has a legitimate failure. Not a knock against H-S. Things happen with all products and it is up to the two primary parties to sort out.
Re: Great problem with the H-S Precision rifle.
Finally. Thanks, Terry. Too many amateur metallurgists and CSI wannabes in this thread. If you can't tell the difference between a failure induced by torsional stress vice compressive just by looking at the pic, then you are not an expert and are simply muddying the waters. And for the a-hole giving the guy shit about a misspelling, how about you post something in Russian. Many of you on this forum spell like pre-schoolers in your NATIVE language.
sk, sorry for your troubles and I'm glad no one was hurt. I hope it all gets worked out.
Finally. Thanks, Terry. Too many amateur metallurgists and CSI wannabes in this thread. If you can't tell the difference between a failure induced by torsional stress vice compressive just by looking at the pic, then you are not an expert and are simply muddying the waters. And for the a-hole giving the guy shit about a misspelling, how about you post something in Russian. Many of you on this forum spell like pre-schoolers in your NATIVE language.
sk, sorry for your troubles and I'm glad no one was hurt. I hope it all gets worked out.
Re: Great problem with the H-S Precision rifle.
We are in the warranty period and look forward to next week.
HS precision knows about this issue and responded only after the publication here.
They confirmed the existence of the problem at March 10, 2011
We are in the warranty period and look forward to next week.
HS precision knows about this issue and responded only after the publication here.
They confirmed the existence of the problem at March 10, 2011
Re: Great problem with the H-S Precision rifle.
+1 on what you said Mammal.
This is a global community and it is shame some of the comments and attitudes that have come out in this thread.
Thanks for sharing sk. and good luck resolving this.
+1 on what you said Mammal.
This is a global community and it is shame some of the comments and attitudes that have come out in this thread.
Thanks for sharing sk. and good luck resolving this.
Re: Great problem with the H-S Precision rifle.
Thank you guys.)
Thank you guys.)
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Terry Cross</div><div class="ubbcode-body">luvtoclimb is spot on about the other rifle in the photo. Very native and specialized to that area.
Also, you idgits who are discussing the marks on the receiver looking like vise marks need to go fishing and take a break. All you are looking at are the very light rub marks the edge of the AICS skins make on the receiver.
Refer back to some of the other photos where the action is sitting in the stock. Where do the skins stop? Typically AICS stocks make these same signature rub marks on every action you bolt in to them. The skins actually pinch the action radius slightly as the action is pulled down into the V-block of the chassis frame. That is my opinion only and, like you, I am basing it off of photos from half way around the world.
I believe that the OP has a legitimate failure. Not a knock against H-S. Things happen with all products and it is up to the two primary parties to sort out. </div></div>
Terry ,clamping a pipe in a vise will show marks like that in the center of the pipe. If the marks are from the stock ..GREAT!. The only opinion the "OWNER" of this rifle not SK has to be truly concerned with is the opinion of H-S Precision.
Good luck to the owner of this rifle .
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Terry Cross</div><div class="ubbcode-body">luvtoclimb is spot on about the other rifle in the photo. Very native and specialized to that area.
Also, you idgits who are discussing the marks on the receiver looking like vise marks need to go fishing and take a break. All you are looking at are the very light rub marks the edge of the AICS skins make on the receiver.
Refer back to some of the other photos where the action is sitting in the stock. Where do the skins stop? Typically AICS stocks make these same signature rub marks on every action you bolt in to them. The skins actually pinch the action radius slightly as the action is pulled down into the V-block of the chassis frame. That is my opinion only and, like you, I am basing it off of photos from half way around the world.
I believe that the OP has a legitimate failure. Not a knock against H-S. Things happen with all products and it is up to the two primary parties to sort out. </div></div>
Terry ,clamping a pipe in a vise will show marks like that in the center of the pipe. If the marks are from the stock ..GREAT!. The only opinion the "OWNER" of this rifle not SK has to be truly concerned with is the opinion of H-S Precision.
Good luck to the owner of this rifle .
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: MAGUA</div><div class="ubbcode-body">
Terry ,clamping a pipe in a vise will show marks like that in the center of the pipe. If the marks are from the stock ..GREAT!. The only opinion the "OWNER" of this rifle not SK has to be truly concerned with is the opinion of H-S Precision.
Good luck to the owner of this rifle . </div></div>
put a pipe in a vise and then torque on that pipe until it breaks. let me know what the marks on the pipe look like from the vise after that.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: MAGUA</div><div class="ubbcode-body">
Terry ,clamping a pipe in a vise will show marks like that in the center of the pipe. If the marks are from the stock ..GREAT!. The only opinion the "OWNER" of this rifle not SK has to be truly concerned with is the opinion of H-S Precision.
Good luck to the owner of this rifle . </div></div>
put a pipe in a vise and then torque on that pipe until it breaks. let me know what the marks on the pipe look like from the vise after that.
Re: Great problem with the H-S Precision rifle.
Who said the reciever was broken in a vice ?.
Who said the reciever was broken in a vice ?.
Re: Great problem with the H-S Precision rifle.
Bottom line here is that everyone can have their own opinion on what happened. Hell, maybe aliens cam down and used it as a bat in a pickup softball game. The ONLY opinion that is going to matter is the one H-S Precision hands down. I do like all the attacks on someone coming on here with a problem and letting others know about it. You can speculate all you want about what happened from the pics posted. The truth is only the OP and owner really know! This seems like a very friendly place
Bottom line here is that everyone can have their own opinion on what happened. Hell, maybe aliens cam down and used it as a bat in a pickup softball game. The ONLY opinion that is going to matter is the one H-S Precision hands down. I do like all the attacks on someone coming on here with a problem and letting others know about it. You can speculate all you want about what happened from the pics posted. The truth is only the OP and owner really know! This seems like a very friendly place
Re: Great problem with the H-S Precision rifle.
So out of curiosity, if it was a defect in the material, does that mean that there is a possibility than many of the actions made at that time could have some sort of defect in the metal? I only ask because I am very curious about this whole issue and I am ignorant to metallurgy and manufacturing technique.
So out of curiosity, if it was a defect in the material, does that mean that there is a possibility than many of the actions made at that time could have some sort of defect in the metal? I only ask because I am very curious about this whole issue and I am ignorant to metallurgy and manufacturing technique.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: JWV</div><div class="ubbcode-body">So out of curiosity, if it was a defect in the material, does that mean that there is a possibility than many of the actions made at that time could have some sort of defect in the metal? I only ask because I am very curious about this whole issue and I am ignorant to metallurgy and manufacturing technique. </div></div>
If it was a defect in the metal then the entire batch is suspect. As is their QC process.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: JWV</div><div class="ubbcode-body">So out of curiosity, if it was a defect in the material, does that mean that there is a possibility than many of the actions made at that time could have some sort of defect in the metal? I only ask because I am very curious about this whole issue and I am ignorant to metallurgy and manufacturing technique. </div></div>
If it was a defect in the metal then the entire batch is suspect. As is their QC process.
Re: Great problem with the H-S Precision rifle.
That is a scary thought.
That is a scary thought.
Re: Great problem with the H-S Precision rifle.
HS is a well know, international business. They do not get their reputation from crappy service. I suspect it will be quite the opposite, and hopefully the owner recieves feedback in a prompt manner.
I think that there may be language barrier issues between the OP and HSP, and that may have caused some tension.
**FOR INSTANCE** I worked in a call center and dealt with people from the middle east (weird, huh...) They talk loudly, almost yelling, use incorrect English, and those two traits typically had service reps up in arms and yelling themselves. We do need to understand that he is from Russia, and he may not be as versed in English spelling and grammar, I think he has done well enough to communicate with us here.
As for armchair QB'ing, I have no freaking idea what happened. I do have ideas as to what happened to those axles 300sniper posted. I have seen more than a few of snapped, broken, and spun axleshafts and splines in my day. Don't even get me going on ring and pinion failure.
Move along, nothing to see here.
HS is a well know, international business. They do not get their reputation from crappy service. I suspect it will be quite the opposite, and hopefully the owner recieves feedback in a prompt manner.
I think that there may be language barrier issues between the OP and HSP, and that may have caused some tension.
**FOR INSTANCE** I worked in a call center and dealt with people from the middle east (weird, huh...) They talk loudly, almost yelling, use incorrect English, and those two traits typically had service reps up in arms and yelling themselves. We do need to understand that he is from Russia, and he may not be as versed in English spelling and grammar, I think he has done well enough to communicate with us here.
As for armchair QB'ing, I have no freaking idea what happened. I do have ideas as to what happened to those axles 300sniper posted. I have seen more than a few of snapped, broken, and spun axleshafts and splines in my day. Don't even get me going on ring and pinion failure.
Move along, nothing to see here.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Terry Cross</div><div class="ubbcode-body">luvtoclimb is spot on about the other rifle in the photo. Very native and specialized to that area.
Also, you idgits who are discussing the marks on the receiver looking like vise marks need to go fishing and take a break. All you are looking at are the very light rub marks the edge of the AICS skins make on the receiver.
Refer back to some of the other photos where the action is sitting in the stock. Where do the skins stop? Typically AICS stocks make these same signature rub marks on every action you bolt in to them. The skins actually pinch the action radius slightly as the action is pulled down into the V-block of the chassis frame. That is my opinion only and, like you, I am basing it off of photos from half way around the world.
I believe that the OP has a legitimate failure. Not a knock against H-S. Things happen with all products and it is up to the two primary parties to sort out. </div></div>
Well stated, very close to my opinion of the matter. I hope HS will step up and replace the action or tell us what went wrong with the broken one.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Terry Cross</div><div class="ubbcode-body">luvtoclimb is spot on about the other rifle in the photo. Very native and specialized to that area.
Also, you idgits who are discussing the marks on the receiver looking like vise marks need to go fishing and take a break. All you are looking at are the very light rub marks the edge of the AICS skins make on the receiver.
Refer back to some of the other photos where the action is sitting in the stock. Where do the skins stop? Typically AICS stocks make these same signature rub marks on every action you bolt in to them. The skins actually pinch the action radius slightly as the action is pulled down into the V-block of the chassis frame. That is my opinion only and, like you, I am basing it off of photos from half way around the world.
I believe that the OP has a legitimate failure. Not a knock against H-S. Things happen with all products and it is up to the two primary parties to sort out. </div></div>
Well stated, very close to my opinion of the matter. I hope HS will step up and replace the action or tell us what went wrong with the broken one.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: ogreshooter</div><div class="ubbcode-body">I do have ideas as to what happened to those axles 300sniper posted. </div></div>
if abuse is your idea, you are correct
. the lateral break is a bull prick off of a breaker, not an axle.
i won't speculate what the cause of the failure was in the op's situation. i will say that from the pictures, it sure looks to me like it happened as he says it did though.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: ogreshooter</div><div class="ubbcode-body">I do have ideas as to what happened to those axles 300sniper posted. </div></div>
if abuse is your idea, you are correct
i won't speculate what the cause of the failure was in the op's situation. i will say that from the pictures, it sure looks to me like it happened as he says it did though.
Re: Great problem with the H-S Precision rifle.
At first I thought this was dubious thread. I have had H&S build several rifles for me in the past. Janet who is no longer there was simply a wonderful person. After reading everything in this thread I do believe this failure has happened the way the OP says it did. The fact that they used AI stock as to the H&S stock should not be a issue? Both use the wedge system to lock action to the stock. I would be surprised if H&S wont replace rifle do to the fact that they used the AI stock. Maybe this this would void warranty?
Now lets see more pics of your RUSSIAN rifles?
At first I thought this was dubious thread. I have had H&S build several rifles for me in the past. Janet who is no longer there was simply a wonderful person. After reading everything in this thread I do believe this failure has happened the way the OP says it did. The fact that they used AI stock as to the H&S stock should not be a issue? Both use the wedge system to lock action to the stock. I would be surprised if H&S wont replace rifle do to the fact that they used the AI stock. Maybe this this would void warranty?
Now lets see more pics of your RUSSIAN rifles?
Re: Great problem with the H-S Precision rifle.
The defect of metal has no relation to the model of the stock.
The defect of metal has no relation to the model of the stock.
Re: Great problem with the H-S Precision rifle.
Has HS replied besides acknowledging the issue? Do they have the receiver for testing yet?
Has HS replied besides acknowledging the issue? Do they have the receiver for testing yet?
Re: Great problem with the H-S Precision rifle.
Today they asked us to contact representatives in Russia, which did not want deal with the problem 3 months.
Do not see any guarantee that today they will be honest.((
Tomorrow we'll call.
If necessary we can get consultations in the Scientific Research Institute of Steel and Alloys,
that this is the defect of metal.
Today they asked us to contact representatives in Russia, which did not want deal with the problem 3 months.
Do not see any guarantee that today they will be honest.((
Tomorrow we'll call.
If necessary we can get consultations in the Scientific Research Institute of Steel and Alloys,
that this is the defect of metal.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: KYS338</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: KYS338</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: .sk.</div><div class="ubbcode-body">Yesterdays photos. [img:center]http://
[/img] [img:center]http://
[/img] [img:center]http://
[/img] [img:center]http://
[/img] [img:center]http://
[/img] [img:center]http://
[/img] </div></div>
Who did the inlet on that stock? It looks like it was done with a dull dremel tool? I also see teeth marks on the action which gives me the impression you clamped it in a vise or used an improper wrench. This causing the action to snap from a fault in the metal. just my guess. </div></div>
can you point out the teeth marks? i am failing to see them.
in all honesty, to me the damage to the rifle and stock looks like the results of what the op is describing. </div></div>
Third picture down, under the serial number.... or what's left of it. Looks like vise jaws. </div></div>
You do enjoy finding new ways in this thread to show you have no idea what you're talking about...
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: KYS338</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 300sniper</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: KYS338</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: .sk.</div><div class="ubbcode-body">Yesterdays photos. [img:center]http://
Who did the inlet on that stock? It looks like it was done with a dull dremel tool? I also see teeth marks on the action which gives me the impression you clamped it in a vise or used an improper wrench. This causing the action to snap from a fault in the metal. just my guess. </div></div>
can you point out the teeth marks? i am failing to see them.
in all honesty, to me the damage to the rifle and stock looks like the results of what the op is describing. </div></div>
Third picture down, under the serial number.... or what's left of it. Looks like vise jaws. </div></div>
You do enjoy finding new ways in this thread to show you have no idea what you're talking about...
Re: Great problem with the H-S Precision rifle.
If we were talking about any other non American firm most of you guys would be all over the company and yet even after a tons of pics and clear material defect some still find some far fetched excuses...
My take: poor metal/too hard/hairline fracture/something else connected to action metal, -10°C and stress = crack and split.
As of HS response a big fucking LOL as i'm pretty sure phones, mails and other ways to contact work perfectly well unless deliberately ignored.
Oh i forgot we're talking about non US persons they clearly must be dumb and unable to operate the telephone device...
Hope your friend gets stuff sorted out..
Privjet iz Slovenije (cyr. not working
).
привет из Словении
If we were talking about any other non American firm most of you guys would be all over the company and yet even after a tons of pics and clear material defect some still find some far fetched excuses...
My take: poor metal/too hard/hairline fracture/something else connected to action metal, -10°C and stress = crack and split.
As of HS response a big fucking LOL as i'm pretty sure phones, mails and other ways to contact work perfectly well unless deliberately ignored.
Oh i forgot we're talking about non US persons they clearly must be dumb and unable to operate the telephone device...
Hope your friend gets stuff sorted out..
Privjet iz Slovenije (cyr. not working
привет из Словении
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: EventHorizon</div><div class="ubbcode-body">
You do enjoy finding new ways in this thread to show you have no idea what you're talking about... </div></div>
I forgot that you were the expert. let me back up so you can deliver your professional opinion..... go ahead.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: EventHorizon</div><div class="ubbcode-body">
You do enjoy finding new ways in this thread to show you have no idea what you're talking about... </div></div>
I forgot that you were the expert. let me back up so you can deliver your professional opinion..... go ahead.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Sharac</div><div class="ubbcode-body">If we were talking about any other non American firm most of you guys would be all over the company and yet even after a tons of pics and clear material defect some still find some far fetched excuses...
My take: poor metal/too hard/hairline fracture/something else connected to action metal, -10°C and stress = crack and split.
As of HS response a big fucking LOL as i'm pretty sure phones, mails and other ways to contact work perfectly well unless deliberately ignored.
Oh i forgot we're talking about non US persons they clearly must be dumb and unable to operate the telephone device...
Hope your friend gets stuff sorted out..
Privjet iz Slovenije (cyr. not working ).
привет из Словении </div></div>
I have no doubt that fault is going to lay on both parties. An action simply does not break apart like that by looking at it. There is some character that was flawed and a chain of events cause the breakage. We might never know what REALLY happened.
It could have been torque, hot ammo, dropping it, magical elves that come out at night and jack with your stuff.
To many variables.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Sharac</div><div class="ubbcode-body">If we were talking about any other non American firm most of you guys would be all over the company and yet even after a tons of pics and clear material defect some still find some far fetched excuses...
My take: poor metal/too hard/hairline fracture/something else connected to action metal, -10°C and stress = crack and split.
As of HS response a big fucking LOL as i'm pretty sure phones, mails and other ways to contact work perfectly well unless deliberately ignored.
Oh i forgot we're talking about non US persons they clearly must be dumb and unable to operate the telephone device...
Hope your friend gets stuff sorted out..
Privjet iz Slovenije (cyr. not working
привет из Словении </div></div>
I have no doubt that fault is going to lay on both parties. An action simply does not break apart like that by looking at it. There is some character that was flawed and a chain of events cause the breakage. We might never know what REALLY happened.
It could have been torque, hot ammo, dropping it, magical elves that come out at night and jack with your stuff.
To many variables.
Re: Great problem with the H-S Precision rifle.
Here is two issues here.
First the fact that it went of like it did, and I am convinced by the pictures that the problems are within the heattreatment or the material.
Even if the op had grabbed the barreled action in the barrel and hammering the action against a concrete wall, the action should not look like is.
The second issue is how HS is dealing with their international customers. And after having dealt with HS for a few years and also had contact with other international dealers i know for sure that HS is not taking care of their international customers in an acceptable manner. I am very sad to say it, and I have actually visited the factory two times and is rather impressed by the factory and like some of their products very well.
But I wouldent order them again cause the responce from the company is very poor.
I do however not doubth that HS really can make good stuff, there is no question abou that.
Håkan
Here is two issues here.
First the fact that it went of like it did, and I am convinced by the pictures that the problems are within the heattreatment or the material.
Even if the op had grabbed the barreled action in the barrel and hammering the action against a concrete wall, the action should not look like is.
The second issue is how HS is dealing with their international customers. And after having dealt with HS for a few years and also had contact with other international dealers i know for sure that HS is not taking care of their international customers in an acceptable manner. I am very sad to say it, and I have actually visited the factory two times and is rather impressed by the factory and like some of their products very well.
But I wouldent order them again cause the responce from the company is very poor.
I do however not doubth that HS really can make good stuff, there is no question abou that.
Håkan
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: KYS338</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Sharac</div><div class="ubbcode-body">If we were talking about any other non American firm most of you guys would be all over the company and yet even after a tons of pics and clear material defect some still find some far fetched excuses...
My take: poor metal/too hard/hairline fracture/something else connected to action metal, -10°C and stress = crack and split.
As of HS response a big fucking LOL as i'm pretty sure phones, mails and other ways to contact work perfectly well unless deliberately ignored.
Oh i forgot we're talking about non US persons they clearly must be dumb and unable to operate the telephone device...
Hope your friend gets stuff sorted out..
Privjet iz Slovenije (cyr. not working ).
привет из Словении </div></div>
I have no doubt that fault is going to lay on both parties. An action simply does not break apart like that by looking at it. There is some character that was flawed and a chain of events cause the breakage. We might never know what REALLY happened.
It could have been torque, hot ammo, dropping it, magical elves that come out at night and jack with your stuff.
To many variables. </div></div>
Yeah, that was it "magical elves". If they are magical why would they have to wait for night to "jack with your stuff".
It must have been elves cos it damn sure was not torque.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: KYS338</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Sharac</div><div class="ubbcode-body">If we were talking about any other non American firm most of you guys would be all over the company and yet even after a tons of pics and clear material defect some still find some far fetched excuses...
My take: poor metal/too hard/hairline fracture/something else connected to action metal, -10°C and stress = crack and split.
As of HS response a big fucking LOL as i'm pretty sure phones, mails and other ways to contact work perfectly well unless deliberately ignored.
Oh i forgot we're talking about non US persons they clearly must be dumb and unable to operate the telephone device...
Hope your friend gets stuff sorted out..
Privjet iz Slovenije (cyr. not working
привет из Словении </div></div>
I have no doubt that fault is going to lay on both parties. An action simply does not break apart like that by looking at it. There is some character that was flawed and a chain of events cause the breakage. We might never know what REALLY happened.
It could have been torque, hot ammo, dropping it, magical elves that come out at night and jack with your stuff.
To many variables. </div></div>
Yeah, that was it "magical elves". If they are magical why would they have to wait for night to "jack with your stuff".
It must have been elves cos it damn sure was not torque.
Re: Great problem with the H-S Precision rifle.
It was something we will clearly never find out what it truly was. Short of us all holding it and having it inspected by an industry professional.... this is all speculation. I could be wrong.... sure but I am just saying from what I have seen in the shop thats what it LOOKED like to me.
The end. Good luck with the action. Hope HS pulls thru for your new action.
It was something we will clearly never find out what it truly was. Short of us all holding it and having it inspected by an industry professional.... this is all speculation. I could be wrong.... sure but I am just saying from what I have seen in the shop thats what it LOOKED like to me.
The end. Good luck with the action. Hope HS pulls thru for your new action.
Re: Great problem with the H-S Precision rifle.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Badshot308</div><div class="ubbcode-body">You might want to look at this thread http://www.snipershide.com/forum/ubbthreads.php?ubb=showflat&Number=2092179#Post2092179 There are rifle builders who question the strength of the Remington 700 to safetly handle the 338 Lapua magnum. While the HS Precision action is not identical to the Reminton 700, it is the same approximate size. HS Precision has been building 338 Lapua's for several years, Remington has a factory 338 Lapua out for about three years, and many Remington 700 actions have been converted to 338 Lapua. Despite the safety concerns, there haven't been many reports of catastophic failure's of the action such as the one your rifle experianced. Your rifle is the first one I've seen reported on this forum to have failed in that manner. Being that I own a Remington 700 MLR in 338 Lapua, I'm very interested in finding out what caused your action to fail. </div></div>
Well written. Probably the closest to a sensible answer as has been written in this thread.The Remington action was never designed for the pressures created by the .338 and is a marginal action even in .308.
It doesn't matter "who" the manufacturer is,...safety is the issue here
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Badshot308</div><div class="ubbcode-body">You might want to look at this thread http://www.snipershide.com/forum/ubbthreads.php?ubb=showflat&Number=2092179#Post2092179 There are rifle builders who question the strength of the Remington 700 to safetly handle the 338 Lapua magnum. While the HS Precision action is not identical to the Reminton 700, it is the same approximate size. HS Precision has been building 338 Lapua's for several years, Remington has a factory 338 Lapua out for about three years, and many Remington 700 actions have been converted to 338 Lapua. Despite the safety concerns, there haven't been many reports of catastophic failure's of the action such as the one your rifle experianced. Your rifle is the first one I've seen reported on this forum to have failed in that manner. Being that I own a Remington 700 MLR in 338 Lapua, I'm very interested in finding out what caused your action to fail. </div></div>
Well written. Probably the closest to a sensible answer as has been written in this thread.The Remington action was never designed for the pressures created by the .338 and is a marginal action even in .308.
It doesn't matter "who" the manufacturer is,...safety is the issue here
Re: Great problem with the H-S Precision rifle.
Oh well, looks like you need to dust off the old Dragunov and burn up some ammo, and relieve yourself of all this stress over the HS disaster.
Oh well, looks like you need to dust off the old Dragunov and burn up some ammo, and relieve yourself of all this stress over the HS disaster.
Re: Great problem with the H-S Precision rifle.
.sk.
what was the outside temperature when this happened?
.sk.
what was the outside temperature when this happened?
Re: Great problem with the H-S Precision rifle.
<span style="font-weight: bold">The sad truth is most companies are responsive only when they HAVE to...</span> in the USA you buy something from a well known, established maker with good reputation and chances are good you'll get decent customer service. Not so outside the USA, the numbers they sell are small, there are problems to ship damaged stuff for testing, shipping costs and paper work to send a replacement, etc., and sometimes they simple do not care.
They know you cannot sue them from Russia, but IF you get a metallurgical analysis done that proves flaws (most likely cause to me) and still don't get a replacement at least tell us. I bet they did not think a rusky would expose them in one of the most viewed forums in america.
This is the same company that thought it was a great idea to post ads with Lon Horiuchi, so I guess their pulse on reality is a bit out of synch at times...
<span style="font-weight: bold">The sad truth is most companies are responsive only when they HAVE to...</span> in the USA you buy something from a well known, established maker with good reputation and chances are good you'll get decent customer service. Not so outside the USA, the numbers they sell are small, there are problems to ship damaged stuff for testing, shipping costs and paper work to send a replacement, etc., and sometimes they simple do not care.
They know you cannot sue them from Russia, but IF you get a metallurgical analysis done that proves flaws (most likely cause to me) and still don't get a replacement at least tell us. I bet they did not think a rusky would expose them in one of the most viewed forums in america.
This is the same company that thought it was a great idea to post ads with Lon Horiuchi, so I guess their pulse on reality is a bit out of synch at times...
Re: Great problem with the H-S Precision rifle.
2 300sniper
temperature was -10 °C
2 TiroFijo
No. If necessary we can sue them from Russia,
but I hope for a normal solution of our problem.
2 Sharac
Privet i vam bratany! ))
Today, we contacted to HS precision representatives in Russia.
They claim that informed HS precision about our problem and have sent to them photos in January 2011.
They said that HS precision did not want to solve our problem.
I wonder who's all the same rights? )
Tomorrow we will contact to HS precision representatives in Russia again.
2 300sniper
temperature was -10 °C
2 TiroFijo
No. If necessary we can sue them from Russia,
but I hope for a normal solution of our problem.
2 Sharac
Privet i vam bratany! ))
Today, we contacted to HS precision representatives in Russia.
They claim that informed HS precision about our problem and have sent to them photos in January 2011.
They said that HS precision did not want to solve our problem.
I wonder who's all the same rights? )
Tomorrow we will contact to HS precision representatives in Russia again.
Re: Great problem with the H-S Precision rifle.
I know you are angry, but come'on... either lawyers are cheap in russia (don't think so), or you are making statements that cannot be substantiated.
I <span style="font-style: italic">think</span> (I might be wrong) that there is some metallurgical defect in your HS action. It can happen to anyone, but the important thing is how you treat the customer... apparently HS is not doing the right thing here, for the reasons I posted above. Getting a metallurgist yourself has some costs, and getting a lawyer over this would be super expensive, they know this and hope the problem will go away.
IF you get a metallurgical analysis of your action and they don't do anything, THEN you can at flame HS in all the forums you want. THAT might get a sudden change of mind from them, who knows...
I know you are angry, but come'on... either lawyers are cheap in russia (don't think so), or you are making statements that cannot be substantiated.
I <span style="font-style: italic">think</span> (I might be wrong) that there is some metallurgical defect in your HS action. It can happen to anyone, but the important thing is how you treat the customer... apparently HS is not doing the right thing here, for the reasons I posted above. Getting a metallurgist yourself has some costs, and getting a lawyer over this would be super expensive, they know this and hope the problem will go away.
IF you get a metallurgical analysis of your action and they don't do anything, THEN you can at flame HS in all the forums you want. THAT might get a sudden change of mind from them, who knows...
Re: Great problem with the H-S Precision rifle.
Talk about it later.))
We hope for a normal solution of our problem.)
Talk about it later.))
We hope for a normal solution of our problem.)
Re: Great problem with the H-S Precision rifle.
HS are not unique in having such a failure.
Accuracy International went into receivership in 2005 after a rifle failed dramatically in testing for a UK Military contract.
The company laid off staff and it certainly didn't look bright for them. In the following years look how the phoenix has risen? AI is a viable company and rightfully well respected.
Sako also in the past had an issue with defective actions due to metallurgy problems.
The mark of a decent manufacturer is its customer service. HS should pedal hard to make good on this problem and certainly review the further production of what is a weak action in the calibre in question.
In case readers hadn't yet realised,...the complainant isn't just a casual shooter. These are serious professional players!
HS are not unique in having such a failure.
Accuracy International went into receivership in 2005 after a rifle failed dramatically in testing for a UK Military contract.
The company laid off staff and it certainly didn't look bright for them. In the following years look how the phoenix has risen? AI is a viable company and rightfully well respected.
Sako also in the past had an issue with defective actions due to metallurgy problems.
The mark of a decent manufacturer is its customer service. HS should pedal hard to make good on this problem and certainly review the further production of what is a weak action in the calibre in question.
In case readers hadn't yet realised,...the complainant isn't just a casual shooter. These are serious professional players!
Re: Great problem with the H-S Precision rifle.
Very interesting thread.
I'm not a metallurgist but have seen a bit of broken metal over the years and don't doubt the original poster at all.
I hope HS looks at the problem and does whatever it takes to make it right. And, it shouldn't require posting in a public forum to make that happen.
It reminds me of the posts of a Remington bolt handle coming off and people not believing it.
And, Emouse, yeah, it does kind of look like:
"In case readers hadn't yet realised,...the complainant isn't just a casual shooter. These are serious professional players!".
If not professional then at least serious about shooting and whatever is required to do that where he/they live.
For all I know it may be the Volga Soccer and Knitting Club out for a winter weekend. Although the blotted out faces makes me wonder about that.
Very interesting thread.
I'm not a metallurgist but have seen a bit of broken metal over the years and don't doubt the original poster at all.
I hope HS looks at the problem and does whatever it takes to make it right. And, it shouldn't require posting in a public forum to make that happen.
It reminds me of the posts of a Remington bolt handle coming off and people not believing it.
And, Emouse, yeah, it does kind of look like:
"In case readers hadn't yet realised,...the complainant isn't just a casual shooter. These are serious professional players!".
If not professional then at least serious about shooting and whatever is required to do that where he/they live.
For all I know it may be the Volga Soccer and Knitting Club out for a winter weekend. Although the blotted out faces makes me wonder about that.
