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Poor experience with warranty service at Bullet Central. Any senior from the company on this forum?

@ypmishra, I’m sure you’ve realized that more than a few members on here know absolutely everything there is to know about every component on a rifle and they also believe that every manufacturer or vender can do no wrong. They like to insult, belittle and call people names. Ignore them, they are assholes. Some people on here actually have good advice. The assholes, not so much.
See, I wish some newbs would have been here in the 2006-2009 time frame. If they think we're mean.......lmao, they'd have cried all the way home to mommy back then.
 
Well, you want it warrantied because YOU lost a spring. Now, your getting butthurt about BC being meanies..... I'm starting to see how the call with them went sour.
No. Not for loosing spring. The trigger missing one out of three pulls. The spring was lost when I was asked to disassemble and clean even before they would talk to me.

Track better. I know it’s a lot to take in.
 
So did you buy trigger new? Did you adjust trigger as instructions say? What happened to spring? How did soda get in trigger housing? Are you saying it didnt reset 1 out of 3 times? So was the Pic you posted of missing spring before or after you disassembled? Just trying to "track better", I mean the outcome of this important thread is super serious to me.
 
My Key Takeaway from this thread- be content with my TriggerTechs and don’t stray down the complicated B&A path~
100%.
@ypmishra, I’m sure you’ve realized that more than a few members on here know absolutely everything there is to know about every component on a rifle and they also believe that every manufacturer or vender can do no wrong. They like to insult, belittle and call people names. Ignore them, they are assholes. Some people on here actually have good advice. The assholes, not so much.
That’s what I am seeing. Learning.

I must be an idiot that I don’t know how to break every piece of this trigger and put together. I sometimes wonder how I even survived my 49 years without knowing it.
 
What action is this on and what top sear? That is really important if you're tracking. I don't think the other poster was being condescending when he said the tt might be better suited for you. Yes the bix is damn nice, but you need to get the correct top sear first AND set up trigger as described. If that is NOT done, it will be problematic(like yours), and lead to disappointment. Maybe Jacob was having a bad day, or maybe you came off as a prick and he returned the favor. I don't know or care. I think most posters have had very positive results with BC, and most guys have tried to help you get your trigger sorted. Take a breath and unwad your britches, and we can help.
 
I live the commitment 😀😀😀.

1). Factory installed trigger. Worked well for 20@ rounds.
2) suddenly started having issues. Not firing.
3). There was no soda. I wish I could drink soda. My rifle wishes too. We keep away from soda. Sparking water yes. I digress
4).
What action is this on and what top sear? That is really important if you're tracking. I don't think the other poster was being condescending when he said the tt might be better suited for you. Yes the bix is damn nice, but you need to get the correct top sear first AND set up trigger as described. If that is NOT done, it will be problematic(like yours), and lead to disappointment. Maybe Jacob was having a bad day, or maybe you came off as a prick and he returned the favor. I don't know or care. I think most posters have had very positive results with BC, and most guys have tried to help you get your trigger sorted. Take a breath and unwad your britches, and we can help.
I live the commitment 😀😀😀.

1). Factory installed trigger. Worked well for 200 rounds. 300 Norma Magnum. ARC CDG.
2) suddenly started having issues. Not firing.
3). There was no soda. I wish I could drink soda. My rifle wishes too. We keep away from soda. Sparking water yes. I digress
4). Most posters have been helpful. Some condescending. It’s par for the course. We all take some abuse for some nuggets of wisdom on internet. I don’t stress. I Just try to remember when I the urge to be an assole on internet is taking over to someone else on how I felt last time. But I digress again.
5). Cleaned the trigger. Started working but would not go below 1.8LB after all adjustment I could do.
5). Asked for help. Was asked to cleaned. Opened the face plate but scared to disassemble, took Hornady one shot cleaner and sprayed. All the dirtieness was gone.
6). Send pictures again to BC
7). BC said you are lying. You could not have cleaned so fast. You need to take very thing out as in a video that they shared
8). Already miffed I said I will do now. In an idiotic intent to show I did it and send response before end of day. Just disassembled too fast. Lost the spring. Did not know about it.
9). Reached back with new picture. Was told toy don’t know how to assemble it.

Anyway. I am past this. I have some TTDiamond. Will put on for now and deal with this a couple of months later when I am in better mood.

Now why am I explaining all this. Because you said you cared 😀😀. You do right??
 
So they told you to disassemble this thing?

After it was missing one out of three trigger pulls?
Yessir. They said lot of people like you promise me that the trigger is clean and they don’t clean it. Only way I will engage further if you show me you have disassembled it completely.

I am like - I will show I can do it and cleaning was not the issue, it’s some defect.

Trying to be a hero. I went disassembling at rapid speed. Rest is history.
 
That thing is filthy.

Filthy????

6CE1735E-9A1B-4C3C-911B-12C70C017183.jpeg
 
Seriously !! spring was lost in second round of me having to prove to him that I have cleaned everything.

Why do some people find fun in being apologist for bad CS and attacking posters.
Well I have worked with more engineers in my career than a lot of people and I can tell you I have learned more from an engineer than any other trade. That being said, I have also had to go into the director of engineering and ask him how someone with a GED has to explain simple mechanics to someone with a mechanical engineering degree. All the engineers had the same degree pretty much but wildly varying capability. If you were worth your salt as an engineer you would have been able to identify the specific problem and convey that in a simple conversation. If that was the case you probably would have received a better response. Just being adamant there is a phantom problem (and probably telling them "I'm an engineer") didn't get you the customer service "ball cupping" you wanted and now you're dragging them. Know your limits. Act accordingly.
 
Well I have worked with more engineers in my career than a lot of people and I can tell you I have learned more from an engineer than any other trade. That being said, I have also had to go into the director of engineering and ask him how someone with a GED has to explain simple mechanics to someone with a mechanical engineering degree. All the engineers had the same degree pretty much but wildly varying capability. If you were worth your salt as an engineer you would have been able to identify the specific problem and convey that in a simple conversation. If that was the case you probably would have received a better response. Just being adamant there is a phantom problem (and probably telling them "I'm an engineer") didn't get you the customer service "ball cupping" you wanted and now you're dragging them. Know your limits. Act accordingly.
You have a GED? Why is that relevant ?
 
A better question is why you incessantly mention "I'm an engineer" when talking about triggers. Going out on a limb here and guessing you aren't a trigger engineer? If the relevance is lost on you then your reading comprehension is lacking far greater than your mechanical ability.
Oh sorry. Not GED.

You are clairvoyant.

You could envision the conversation I had. You could feel how many times I said I am an engineer. You know what transpired as a “vision”.

Go help someone else bother. I am past fixing. And now I am being an assole too.

Sorry !!
 
I live the commitment 😀😀😀.

1). Factory installed trigger. Worked well for 20@ rounds.
2) suddenly started having issues. Not firing.
3). There was no soda. I wish I could drink soda. My rifle wishes too. We keep away from soda. Sparking water yes. I digress
4).

I live the commitment 😀😀😀.

1). Factory installed trigger. Worked well for 200 rounds. 300 Norma Magnum. ARC CDG.
2) suddenly started having issues. Not firing.
3). There was no soda. I wish I could drink soda. My rifle wishes too. We keep away from soda. Sparking water yes. I digress
4). Most posters have been helpful. Some condescending. It’s par for the course. We all take some abuse for some nuggets of wisdom on internet. I don’t stress. I Just try to remember when I the urge to be an assole on internet is taking over to someone else on how I felt last time. But I digress again.
5). Cleaned the trigger. Started working but would not go below 1.8LB after all adjustment I could do.
5). Asked for help. Was asked to cleaned. Opened the face plate but scared to disassemble, took Hornady one shot cleaner and sprayed. All the dirtieness was gone.
6). Send pictures again to BC
7). BC said you are lying. You could not have cleaned so fast. You need to take very thing out as in a video that they shared
8). Already miffed I said I will do now. In an idiotic intent to show I did it and send response before end of day. Just disassembled too fast. Lost the spring. Did not know about it.
9). Reached back with new picture. Was told toy don’t know how to assemble it.

Anyway. I am past this. I have some TTDiamond. Will put on for now and deal with this a couple of months later when I am in better mood.

Now why am I explaining all this. Because you said you cared 😀😀. You do right??
Man, I'm here to help you. Being factory installed(ARC or ?), id assume they used the proper low top sear. The cdg uses that adjustable hanger, I also assume it was snug and not moving before you removed trigger from hanger? There is a fairly specific adjustment order that needs to be done properly. Try to find the adj instruction pdf on BC or online somewhere, that will be paramount to making sure there isn't something amiss with trigger(besides return spring). If I had a spare spring, id send it to you so you wouldn't have to deal with BC, but that's probably gonna be best/quickest option to source proper spec spring. If you can't find instructions online, pm me and I can send you pics of the instructions that came with my trigger, but gonna need to get spring. I should, and you should to, get some spare springs, cause they do sometimes fly off the bench to never be found. I've got a bix 2 stage on my cdg 7prc and it's been great.
 
Man, I'm here to help you. Being factory installed(ARC or ?), id assume they used the proper low top sear. The cdg uses that adjustable hanger, I also assume it was snug and not moving before you removed trigger from hanger? There is a fairly specific adjustment order that needs to be done properly. Try to find the adj instruction pdf on BC or online somewhere, that will be paramount to making sure there isn't something amiss with trigger(besides return spring). If I had a spare spring, id send it to you so you wouldn't have to deal with BC, but that's probably gonna be best/quickest option to source proper spec spring. If you can't find instructions online, pm me and I can send you pics of the instructions that came with my trigger, but gonna need to get spring. I should, and you should to, get some spare springs, cause they do sometimes fly off the bench to never be found. I've got a bix 2 stage on my cdg 7prc and it's been great.
1). You have been trying to help. It’s clear and I am thankful. Any impression I created of anything else was inadvertent. You are the group of angels who help others.

2). Now that I lost the spring. I can’t test other things. I will reach out to BC hopefully get someone else. People here seem to have good experiences with others. Will take a month break.

3). Please share the instructions. I am going to focus and reloading and come back to this later

4). I have more rifles with this and some good friends ok Reddit told me issues with BnA is common and learning to disassemble and clean is a requirement. So I am keen to learn.

Thank you
 
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You have a GED? Why is that relevant ?

Because he didn't lose (not loose) parts of his trigger, and you did.
Then you got triggered over your trigger.

My neighbor is also an engineer. He knows his limits before fucking something up. That's when he calls his HS diploma neighbor to come rescue him.

And just like markbsae above I've had to correct more engineers than ones who could teach me something I didn't already know.


You didn't come here looking for help to fix your trigger, you came here looking for El Jefé at Bullet Central.
You felt entitled to give him a piece of your mind.
Some here offered help. Some recommended you change your approach. Some concluded you are an idiot.
Either way, you got your knickers twisted and tried to set the tone and type of response in your thread.

Hint: this is The Hide. It'll never go your way, and when the sharks smell blood and the howler monkeys rise up, YOU end up butthurt and looking like a fool.

If you do get in touch with Jefé, don't give him too big a piece of your mind. From the looks of things, you ain't got much to spare.



Loosing? You wrote that word 3 times.
You probably meant losing.
Loosing ain't in no dikshunairy I ain't never seent befo.


20250611_153237.jpg
 
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Reactions: Markbsae
Because he didn't lose (not loose) parts of his trigger, and you did.
Then you got triggered over your trigger.

My neighbor is also an engineer. He knows his limits before fucking something up. That's when he calls his HS diploma neighbor to come rescue him.

And just like markbsae above I've had to correct more engineers than ones who could teach me something I didn't already know.


You didn't come here looking for help to fix your trigger, you came here looking for El Jefé at Bullet Central.
You felt entitled to give him a piece of your mind.
Some here offered help. Some recommended you change your approach. Some concluded you are an idiot.
Either way, you got your knickers twisted and tried to set the tone and type of response in your thread.

Hint: this is The Hide. It'll never go your way, and when the sharks smell blood and the howler monkeys rise up, YOU end up butthurt and looking like a fool.

If you do get in touch with Jefé, don't give him too big a piece of your mind. From the looks of things, you ain't got much to sparbefore.



Loosing? You wrote that word 3 times.
You probably meant losing.
Loosing ain't in no dikshunairy I ain't never seent befo.


View attachment 8706999
Wow. Must be a good GED.
 
“Loosing” is the present participle of the verb “loose.” The verb form of loose means “to free, release, unleash.” For example…

The bowman is loosing his arrows…
I am glad we finally managed to move the conversation from

1). Is BnA trigger allowed to be owned by mere mortals

2). If you are in customer service business. Does it hurt to be nice to customers.

To the real issue. The condition of English grammar

Now we have zoned on real issues. Continue.
 
I am glad we finally managed to move the conversation from

1). Is BnA trigger allowed to be owned by mere mortals

2). If you are in customer service business. Does it hurt to be nice to customers.

To the real issue. The condition of English grammar

Now we have zoned on real issues. Continue.
Why do you type in bullet points Yogesh? I love when people say they are engineers but always leave out what kind. I could be wrong but I’m fairly sure you’re not a mechanical engineer and you do electrical or you’d tell us.

Engineers are as bad as vegans, they always throw it around
 
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Don't you have 5 mpa rifles with the same trigger? Take the plate off one and compare and contrast.
TFW you got ± $2K in triggers 👀 and won't pay the shop $25 (± postage and handling) to fix the one being a PITA...

Oh, wait I'll whip out my $300 trigger tech and fix it that way. :ROFLMAO:



OP you seem to be in pretty good shape...hopefully this isn't too big of an inconvenience.
 
Well, if the poor OP fella has a thick-ass Indian accent coupled with that Dr. Pepper'd trigger pic…I could see the Bullet Central guy (rightly or wrongly) sort of give up. Some Indian guys I've run into are near unintelligible, English-wise.

Not picking on the Indians. I would be totally unintelligible if I attempted to speak in one of their dialects!
 
I was at a gunsmiths shop a couple of months ago. He's someone that people praise on this website all the time; fairly well known and his lead time is pretty significant these days. He was showing me a gun he built to sell. Kind of a little sales pitch. I was handling it and tried dry firing it and it had a dead trigger. It was a Bix. I looked at him and told him the trigger was dead, he raised his eyebrows and asked, "really?!". I was like yeah. And then we both laughed at the awkwardness of it. He had test fired the rifle and hadn't had an issue but sure enough it was dead.

I've seen B&A triggers go down at matches. Ive never owned one and assumed it's just design issues. But it seems apparent that there's a downside to having modular, configurable trigger. It's why I stopped using Jewell triggers years ago. Their configurability allowed for three different adjustments to creep out of adjustment over a course of time and recoil. And apparently even a highly accomplished and lauded Smith isnt immune to B&A's potential misadjustment.

Kind of reminds me of AI's non-adjustable AT trigger vs the adjustable Competition trigger debacle.
 
I was at a gunsmiths shop a couple of months ago. He's someone that people praise on this website all the time; fairly well known and his lead time is pretty significant these days. He was showing me a gun he built to sell. Kind of a little sales pitch. I was handling it and tried dry firing it and it had a dead trigger. It was a Bix. I looked at him and told him the trigger was dead, he raised his eyebrows and asked, "really?!". I was like yeah. And then we both laughed at the awkwardness of it. He had test fired the rifle and hadn't had an issue but sure enough it was dead.

I've seen B&A triggers go down at matches. Ive never owned one and assumed it's just design issues. But it seems apparent that there's a downside to having modular, configurable trigger. It's why I stopped using Jewell triggers years ago. Their configurability allowed for three different adjustments to creep out of adjustment over a course of time and recoil. And apparently even a highly accomplished and lauded Smith isnt immune to B&A's potential misadjustment.

Kind of reminds me of AI's non-adjustable AT trigger vs the adjustable Competition trigger debacle.
I think it may be like the ‘13 and prev TRG triggers…I’ve heard it’s relatively easy to misadjust those and kinda screw them up. I think that was part of the reason they redesigned the trigger, and I’ve heard it isn’t was sweet as the pre-14’ models.

For example, with a Bix TacSport Pro I once got “lost” in the adjustments when trying to get back to my previous setting. You can either get a dead trigger or a too-heavy one or a not bump-resistant trigger etc.

I believe I sent that one back in to have them set it up at 8oz/8oz or something. It was worth it.

Also with the Bix you have to measure the action to get the right height sear, which is another complication (a good one, however).

My advice when buying a Bix is to have them set it up to a weight that you want and then don’t touch it. Unless you really like to futz.

Edit: none of the above would stop the trigger from slowly creeping out of adjustment, of course, so JR’s points still stand.
 
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