I purchased a Remage barrel from another member. It was built by a fairly well known maker. I get the barrel in, throw it in my vice and start to thread on a QD for a suppressor and the threads are loose. So I pull it and mic it. .612 is the major diameter, well undersized to the point of being not safe for a 5/8x24.
I PM the other member, they say all work was done by the barrel maker. Send it back to me and I will refund you.
I say, let me contact the maker and see if they will fix it. I email them about it with the measurements, and they send me a shipping label. I package it up, slap their label on it, and take it to UPS. Then the package disappears, no one ever scans the thing anywhere.
I contact UPS, and go to the facility and talk to the manager, and the person whom's hands I literally put the package in. They say, we don't know how it could have happened, are you sure you didn't drop it off somewhere else? You will have to call the 800 number and file a claim. I am like what fucking year is this, where are the cameras to see me walking in, and whomever walking out with my package?
I call and UPS says, nope not your label, not your account, you can't start a claim.
So, I email the barrel maker and they ask for the name on the order to get a value for the claim. then they start the claim. Yesterday UPS agreed to pay on the claim. The value of the package claimed by the maker is 420 dollars, the pay out from UPS is 100 dollars, which happens to be the max amount they pay on uninsured packages.
So the barrel maker emailed me to say, here is your hundred bucks. Where do we send it?
I told them no, it was lost on your label, it was shipped because of your faulty workmanship. You keep the 100 dollars and send me barrel like I sent in. Only with correct muzzle threading.
They tell me we don't know who purchased the barrel, and we don't know if the muzzle was threaded here, so we will allow you to apply that 100 to a new barrel. So that is a new barrel for -100 dollars plus the cost of the used barrel, that was lost on their label, uninsured, and is only being payed out for 100 bucks because they didn't insure the package. So I would then be into a 492 dollar barrel for 592 dollars.
Is it unreasonable of me to expect the owner of the un-insured label and the maker of the barrel to bear the cost of the barrel being lost. It seems to me they gambled with my money to save a dime, and now want to push the cost off any losses on me.
Am I being unreasonable or otherwise entitled? I don't have or make much money anymore, so I could be over sensitive when I feel someone is unfairly pulling form my cup. What do think a fair resolution would be? I could definelty see some out of pocket coast to me to go from a used barrel {less than 200 rounds} to a new barrel, but not to the point where it costs me more than a new barrel. Unless of course, I was the who shipped it uninsured, at which point it would have been my baby.
