Recently contacted the above for Mounts and Tailcaps for Lasers we purchased years ago. Their products seem to have decent ratings for their price range. Our budget is small, but we are looking to add a few Green Lasers in the near future.
I dealt with a nice guy there in charge of US sales. Placed a small order to get our 1000 Ultras back in service. The original order was mis-directed and finally received 3 weeks after placement. The package only contained 1/2 the order (not the 1/2 we really needed) with no paperwork as to status of BO or Out Of Stock situation. This is NOT a large order by any means.
Several calls last Fri and today went unanswered. Since I could not get an actual person on the phone ... ??? The salesman is in TX, and the shipping warehouse is in CA. Their up-scale website seems to suggest they have a world-wide presence. I'm just looking for an operation that can provide guidance and support for our future needs.
Please share any experiences with this outfit.
Thanks in advance!!
I dealt with a nice guy there in charge of US sales. Placed a small order to get our 1000 Ultras back in service. The original order was mis-directed and finally received 3 weeks after placement. The package only contained 1/2 the order (not the 1/2 we really needed) with no paperwork as to status of BO or Out Of Stock situation. This is NOT a large order by any means.
Several calls last Fri and today went unanswered. Since I could not get an actual person on the phone ... ??? The salesman is in TX, and the shipping warehouse is in CA. Their up-scale website seems to suggest they have a world-wide presence. I'm just looking for an operation that can provide guidance and support for our future needs.
Please share any experiences with this outfit.
Thanks in advance!!