Rifle Scopes IOR Customer Service

[barenger]

Don't know if this topic's been discussed.new to the forum looking for direction.bought 3 scopes from an ior distributor (usa optics).who claimed he imported IOR scopes.bought (2) 4x28x56 40 mm tube 2400.00 each and (1)6x24x56 (1400.00) i asked for the exposed elevation knob on the 6x24x56 35mm tube. i recieved the older version. it has taken me 5 months to track down Fred Augat's of USA Optics(defrauded alot of other people).i have e-mailed Romania(home office) still waiting.
Got a great-great deal from a bro on the hide will trade it for a N-force.just couldn't pass.as per valdada( offical IOR Importer) nothing they can do.i did not buy the scope from them.getting rid of the IOR'S..What say the..

 

[sobrbiker883]

Re: IOR Customer Service

There's a reason Scott at Liberty Optics is the guy to go to for IOR scopes.......

 

[LibertyOptics]

Re: IOR Customer Service

Fred Augat (USA Optics) is not an authorized IOR dealer, and we could have save you a lot of scratch on the 4-28....

If anyone has a problem with an IOR product or dealer Scott@IOR would like to know about it. He has worked hard to elevate the CS at Valdada to it's best level, ever.

barenger, I understand you have talked with Valdada and are taken care of? If not, let me know how I can help.

Scott

 

[barenger]

Re: IOR Customer Service

Scott
thanks for the helping hand..

 

[cavscout1983]

Re: IOR Customer Service

+1 on Scott at Valdada and Scott at Liberty Optics.

I was able to utilize the warranty easily and with NO hassles even without the receipt as the warranty states.

 

[SCC-ELMT]

Re: IOR Customer Service

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: LibertyOptics</div><div class="ubbcode-body">Fred Augat (USA Optics) is not an authorized IOR dealer, and we could have save you a lot of scratch on the 4-28....

If anyone has a problem with an IOR product or dealer Scott@IOR would like to know about it. He has worked hard to elevate the CS at Valdada to it's best level, ever.

barenger, I understand you have talked with Valdada and are taken care of? If not, let me know how I can help.

Scott
</div></div>


that's some damn good customer service there. way to go Scott!

 

[ranger1183]

Re: IOR Customer Service

Scott at Liberty Optics is squared away. You'll like dealing with him.