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sign in problems

0481

Private
Full Member
Minuteman
Jul 17, 2010
24
0
51
san jose ca
I have been trying to sign in all day. The home page says your pAssword is wrong and won't let me sign in at all. So I had to start all over again. Good thing my user name was still available. Anyone have this issue in the hide.
 
Re: sign in problems

Maybe you should of said Landing Support Specialist
grin.gif
 
Re: sign in problems

Because the forum account doesn't work on the home page... only in the forum. We are getting it to talk to each, but currently the forum account only works in the forum.

So it would not work.
 
Re: sign in problems

I currently cannot sign in from my laptop and only my phone. I tried logging out on my phone then logging in on the laptop. Resetting my password. Not sure why maybe some one can shine a light on how I could fix it. No problems logging into other forums I belong to from the laptop.

John

Sorry if I'm highjacking but thought it a better choice than starting a new thread on the same topic.
 
Re: sign in problems

John,

I'm no expert, but hope the following helps:
Click on "FAQ" on the SH toolbar - the 5th entry down is "Help! I'm having trouble logging in!". Click the [+] to expand - it is a checklist of items to verify. A common issue is cookies disabled.

Good Luck,

Kevin
 
Re: sign in problems

I have the same problem as John. Posting from my phone now, but can't log in on laptop. I have thud problem everytime I use the SH Goog/e search. Usually resetting the cookies allows me to log in, but not so much this time. Been trying since Saturday.
 
Re: sign in problems

Aside from the usual errors, of people using their display name and not their User name, incorrect passwords, the fact that both User Names and Passwords are case sensitive, the next biggest problem comes from using Internet Explorer with this site.

Internet Explorer and UBB Threads have known issues that have no apparent remedy and follow no pattern. You can log in today, not tomorrow, etc, so this why they can't repair the issue. It is random and inconsistent.

The best fixes we have found are:

1. Adding SH to your Trusted Sites in IE

2. Making sure you are not in Protection Mode

3. Download and using Firefox or Chrome as this usually fixes the problems with browsers immediately.