Rifle Scopes SWFA CS.

[-=boone=-]

I find myself way to busy now a days to write anything at length. So I'll wrap this up in a nut shell. Had a problem with a scope purchased from SWFA. Turrets did not line up with the indication mark on the scope. SWFA fixed this no questions asked. Sent me a brand new scope with a return shipping label in the box for my damaged scope. Not one cent out of my pocket, that's customer service.

Thanks SWFA,
Brian.


A note for those people who like to bash businesses on public forums. I politely and professionally pmed SWFA here on the Hide and explained my problem. A very fast courteous professional response came back from SWFA eager to fix the problem. Imagine that, you get more with sugar than you do with vinegar.

 

[JelloStorm]

Re: SWFA CS.

SWFA kicks ass. The fact that a retailer posts on here says a lot because they have to face (so to speak) their customer base.

 

[LSOSGT1109]

Re: SWFA CS.

Liberty Optics, SWFA, Big River Tactical, Triad Tactical, and all of the other vendors here on the hide that I've dealt with have been top notch! I can't think of anything negative to say about any of them!!

 

[broke_again]

Re: SWFA CS.

I have always heard good things about SWFA customer service, good deal!

 

[chris223]

Re: SWFA CS.

My father had a problem with a scope purchased from them
we shot on sunday he called on monday morning told them
what was up.
tuesday morning new scope that is outstanding to me.

 

[dark_mirror]

Re: SWFA CS.

Always had great cs from them. I had and issue, same thing replacement out same day and label paid for.

 

[head2h2o]

Re: SWFA CS.

SWFA is definitely GTG. I had a similar experience with them and they had a new scope and return label in my hand the next day. Granted I live in the same state, but that is service.

 

[mackdrvr]

Re: SWFA CS.

SWFA is a great company to deal with. Top Shelf outfit.

 

[JRose]

Re: SWFA CS.

They is good peoples.