I purchased a USO SN3 3.2 x 17 with MDMOA reticle a couple of weeks ago from the For Sale Optics section. I am the third owner of the optic. When I got it I noticed there was some dust in the lens on the lower magnification levels and the illumination needed some work. I talked to Jeff Fertal via email and over the phone about sending the scope back to them for the dust and looking over the optic and rebuild it if necessary. What surprised me most is that they took it back and refurbished it without charging me anything. That is AWESOME service in my book. They have won a customer for life. I have two SN3's at the moment but there will be more as money becomes available.
The scope will be on its way back to me this coming week and being at Brea California for just two weeks in which most of that time was Christmas and New Years - nice turn around times.
My hats off to a great U.S. organization.
If you are in the market for a optic make sure you give USO a look. Got to respect an organiztion with that kind of customer service.
The scope will be on its way back to me this coming week and being at Brea California for just two weeks in which most of that time was Christmas and New Years - nice turn around times.
My hats off to a great U.S. organization.
If you are in the market for a optic make sure you give USO a look. Got to respect an organiztion with that kind of customer service.
