I'm generally not one to complain but I have a situation that I feel I should pass along and maybe save someone else an unnecessary headache/nightmare.
First, I have a couple of AI rifles and love them. After seeing another hide member post pictures of an AI "covert" model, I called TacPro and ordered one. It has been paid for since that time. That was in December of 2007. I'm still trying to get it.
The excuses for not being able to deliver the gun would fill a book. I've talked to practically everyone that's worked there over the last couple of years (and the names have changed, as the employees come and go). The only one that won't return my calls is the owner Bill Davidson.
I've been told:
...the gun was on backorder
...the gun was there but the barrel needed to be changed
...Bill had to design the silencer and hadn't done so yet
...Bill couldn't find anyone to make the silencer
...the gun was there but they were waiting on Jet to complete the silencer
...the gun wasn't there yet
...Jet didn't get the silencer order
...Jet would be shipping the silencer
...the gun wasn't there
and the latest,
the gun is there but they are getting another party besides Jet to make the silencer.
After almost 2 1/2 years I'm at a loss at what to do... other than taking legal action, which I'd rather not do. I just want what I purchased.
Is anyone having similar problems with TacPro or know how to contact Bill Davidson? Frankly, I'm not sure if I would get a straight answer if I were able to talk to him.
The frustrating thing is they can't even provide me with a serial number for the silencer so I can get the paperwork started for the transfer. That alone will probably add another 6 months to any delivery date.
Based on my experiences thus far, TacPro certainly doesn't get my recommendation for someone to do business with.
First, I have a couple of AI rifles and love them. After seeing another hide member post pictures of an AI "covert" model, I called TacPro and ordered one. It has been paid for since that time. That was in December of 2007. I'm still trying to get it.
The excuses for not being able to deliver the gun would fill a book. I've talked to practically everyone that's worked there over the last couple of years (and the names have changed, as the employees come and go). The only one that won't return my calls is the owner Bill Davidson.
I've been told:
...the gun was on backorder
...the gun was there but the barrel needed to be changed
...Bill had to design the silencer and hadn't done so yet
...Bill couldn't find anyone to make the silencer
...the gun was there but they were waiting on Jet to complete the silencer
...the gun wasn't there yet
...Jet didn't get the silencer order
...Jet would be shipping the silencer
...the gun wasn't there
and the latest,
the gun is there but they are getting another party besides Jet to make the silencer.
After almost 2 1/2 years I'm at a loss at what to do... other than taking legal action, which I'd rather not do. I just want what I purchased.
Is anyone having similar problems with TacPro or know how to contact Bill Davidson? Frankly, I'm not sure if I would get a straight answer if I were able to talk to him.
The frustrating thing is they can't even provide me with a serial number for the silencer so I can get the paperwork started for the transfer. That alone will probably add another 6 months to any delivery date.
Based on my experiences thus far, TacPro certainly doesn't get my recommendation for someone to do business with.
